Metro Service

heating & cooling contractor

About us

With over 20 years of experience in the HVAC industry, Metro Service, is your go to team of professionals dedicated to beinging quality services to all of our customers. We specialize in a level of dedication that can't be matched by our competition. Give us a call today and let's get started! 24 Hour Emergency Services Available!

Business highlights

13 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.7
Showing 126-150 of 217 reviews

Greg M.
01/2019
5.0
I can't say enough good things about Metro Service. Our heater went out at an inopportune time. I called Metro Service after seeing the company's very good reviews on HomeAdvisor. David is a real Pro and very knowledgeable. He was able to repair a major issue with our Trane heater in short order. I highly recommend Metro Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

SherleneSher A.
01/2019
5.0
Truthful and very honest

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rodney C.
12/2018
2.0
Ben 2 weeks, had new duct installed and move thermostat to the bath room, very little air. Called the owner to check it out, called him every day. He said "I will be out and fix it and move thermostat to hall". Same thing every day, I will be there at a certain time, has not showed up yet. Very undependable, still waiting on him to come.

Rating CategoryRating out of 5
quality
3.0
value
5.0
responsiveness
1.0

$180,000

Tim J.
12/2018
5.0
Did a great job. Very responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles W.
11/2018
5.0
They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt H.
11/2018
4.0
My technician was a very good worker. Diagnosed my HVAC issue very quick and repaired it in a very reasonable amount of time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

ANTHONY C.
11/2018
5.0
He was honest and provided the detailed information that I needed without over charging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$45

Patricia P.
10/2018
5.0
David was prompt, professional and got the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pilar V.
10/2018
5.0
Fast service, very polite, identified the problem and fixed in a few minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Victor C.
09/2018
5.0
David is very courteous and prompt. They diagnosed the issue quickly and explained everything in plain language. They solved the problem quickly and were on their way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Allen F.
09/2018
5.0
Very pleasant to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharmane B.
08/2018
5.0
The technician was very professional and provided great customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mario G.
08/2018
5.0
I've never owned a home before so I was nervous about the cost. They're pricing was very fair and felt very comfortable with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William B.
08/2018
5.0
Honest & professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sondra G.
08/2018
5.0
They called me right away within 5 minutes the same day which was Monday. They came Tuesday. They said they would be here between 10 and 11:00 a.m. and they were here at 10:00 a.m..

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Karl H.
08/2018
5.0
David was friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary F.
08/2018
4.5
They showed up and fixed the problem. I would use them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Edgar C.
08/2018
5.0
Fast service explained everything about the problem and cost very professional would definitely recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gregory D.
08/2018
5.0
David was prompt and professional. Could have been a very hot weekend for us but David was able to repair the problem and we’re comfortable again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynda B.
08/2018
4.5
The repairman was very courteous. He also repaired another problem I was having with the a/c . A problem that I hadn't identified before he came.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$400

Tracy R.
08/2018
5.0
Knowledgeable of a/c systems & troubleshooting problems. Was able to locate problem & repair it quickly. Very satisfied overall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$540

Contact information

2402 Arcady Drive, Dallas, TX 75398

http://metroservice-ac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Metro Service accepts the following forms of payment: CreditCard
Yes, Metro Service offers free project estimates.
No, Metro Service does not offer eco-friendly accreditations.
No, Metro Service does not offer a senior discount.
Yes, Metro Service offers emergency services.
Yes, Metro Service offers warranties.

Contact information

2402 Arcady Drive, Dallas, TX 75398

http://metroservice-ac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day