Metro Service

heating & cooling contractor

About us

With over 20 years of experience in the HVAC industry, Metro Service, is your go to team of professionals dedicated to beinging quality services to all of our customers. We specialize in a level of dedication that can't be matched by our competition. Give us a call today and let's get started! 24 Hour Emergency Services Available!

Business highlights

13 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.7
Showing 201-217 of 217 reviews

Bill P.
01/2018
5.0
It is easy to find a really nice set of people during the normal day when everything is going fine. At 2 am when the furnace doesn't work and the temp is plunging, it gets harder to find someone that tells you they care, that will be there when they say, that shows up and when they give you an estimate it is exceptionally fair and reasonable. Without knowing me, the job these guys did for me and my family gives me great confidence in them. I will consider them first for any future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$476

T. S.
11/2017
5.0
Reviewed by T. C. in Plano, TX. Professional and reasonably priced. Project: replace the blower from the gas furnace and also put in a new capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Evelyn G.
11/2017
4.5
Very quick and professional.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

jerry f.
10/2017
4.5
Fixed both ac/heater units. Both systems refused to change to heater this weekend. Metro replaced the controller on one, the 24v transformers on both and both thermostats. I had already purchased most parts but didn't know all the wiring was not exact replacement. They used my parts without complaint and repaired both units. Only problem was they were one hour late for appointment. Maybe five stars without being late. Not cheap, but reasonable price. I will use David again, but I hope not soon. Thanks Home Advisor.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$420

Darryl Burke B.
10/2017
5.0
Very responsive, professional. Stayed until he completed the job, even though it took much longer than believed originally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Shelby M.
10/2017
5.0
They were able to work around our business schedule and ended up coming to replace our air conditioner at 6:00 on a Friday Evening before an event we had on Saturday and they even had to take apart the entire unit and put it back together since it was too big and wouldn't fit through our attic opening. They were such a help and made everything so easy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,100

Cesar N.
10/2017
5.0
Arrived on time and did a fast and good quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Jehanara M.
09/2017
5.0
Very professional and knowledgeable technician and try to make me understand what is needed with good pricing. I am really like their coming on time. I will for sure recommend them. Thanks to HomeAdisor too..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Mike M.
09/2017
5.0
Metro Service pro clearly explained what needed to be done, quoted the cost, and also included "what might go wrong" before work was started. Work was then completed in a prompt and satisfactory manner.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$455

Veronica L.
09/2017
5.0
very prompt and courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$150

Angela C.
08/2017
5.0
Called me immediately and were out within the hour. Guy was very professional, assessed my problem, discussed everything with me, and worked hars to get it fixed fast.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Julie P.
08/2017
5.0
Mr. David was friendly, fast and professional!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

FRANCI B.
08/2017
3.5
They responded quickly, had parts on the truck, and worked quickly and professionally. It was a Sunday night so while the parts were inexpensive, the repair fee was understandably high. I would recommend their services. As with all services, get an approximate quote first.

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
4.5

Yes, I recommend this pro

Pattie S.
08/2017
5.0
Very professional appearance and interaction. Also offered to come a day earlier then scheduled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$380

Michael B.
05/2017
5.0
Reliable, fair priced, always on time, pleased with the work that they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

2402 Arcady Drive, Dallas, TX 75398

http://metroservice-ac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Metro Service accepts the following forms of payment: CreditCard
Yes, Metro Service offers free project estimates.
No, Metro Service does not offer eco-friendly accreditations.
No, Metro Service does not offer a senior discount.
Yes, Metro Service offers emergency services.
Yes, Metro Service offers warranties.

Contact information

2402 Arcady Drive, Dallas, TX 75398

http://metroservice-ac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day