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Metro-Flow Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Metro-Flow Plumbing is a Dallas based full service plumbing company started in 1998. A company built on high quality professional plumbing work for homeowners and businesses. We take extreme pride in showing up on time and smelling good to every job! We offer a 100% Satisfaction Guarantee on all of our work we complete. The long term relationships with our current clients are what have built our name and reputation as the best Dallas Plumbing Company around. Here are a few of the types of work we specialize in: • sewer & drain cleaning • Water Heater repair & replacement • Gas line repair and installation • Toilets • Faucets and showers • Water line installation & repair • Slab Leak repair • Leak detection • Tankless Water Heaters • Trenchless line replacement • Diamond Club Program • Complete plumbing service Organization Membership: Preferred Plumber Plumbing-Heating-Cooling Contractors Ass. (PHCC) Better Business Bureau (BBB) Best Pick Reports EBSCO Research Best Pick 2011 5 Star Rated – Home Service Reviews Service Areas: Dallas, Plano, Richardson, Carrollton. Lewisville, Garland, Rowlett, Rockwall, Royse City, Allen, Parker, Mesquite, Heath, University Park, Highland Park, Addison, Forney, Murphy, Parker, Coppell, Flower Mound & Farmers Branch. Please feel free to call us Today for any of your plumbing needs @ 214-328-7371.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

24HR - 365 DAYS A YEAR SERVICE, VIDEO PIPE INSPECTION (SEE YOUR PROBLEM FIRST),ELECTRONIC WATER AND SEWER LINE LOCATION, REPAIR AND REPLACEMENT, TRENCHLESS SEWER AND WATER LINES REPLACEMENT, DRAIN CLEANING (ASK ABOUT OUR 5 YEAR NO STOPPAGE GUARANTEE), SINKS, TUBS, TOILETS AND FAUCETS INSTALLATION AND REPAIR, WATER HEATERS & TANKLESS WATER HEATERS REPAIR OR REPLACEMENT, GAS LEAKS & SLAB LEAKS LOCATION AND REPAIR, GARBAGE DISPOSALS, SERVICE AGREEMENTS (DIAMOND CLUB).

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.328 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
11%
3
18%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
3.5
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 26-28 of 28 reviews

Ian S.
05/2012
4.0
plumbing, drain cleaning
  + 0 more
See above
Description of Work: We used them 10 yrs ago when we had a leak under our house. Came in and got right to work. This time we had a water leak under the slab. Found right where it was , fixed it right away. They have always been very courteous. Theyre time ran over their cost so the owner split the difference with me. S

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Stephen S.
05/2010
1.0
plumbing
  + -1 more
See above.
Description of Work: We had a leak in a bedroom closet, and our usual plumber was not available for the weekend. We called three plumbers on Saturday, urgently needing to find the source of the leak. Metro Flow of Dallas responded. They sent a plumber named José. He was prompt enough, and said he needed to cut a hole in the closet sheet rock to find out the source of the problem. We felt we had no choice, since we had the leak, and couldn't go all weekend without water. José cut a hole approximately 2'X3' in the sheet rock, and charged us $398.00 to do it. We were over a barrel, and paid it. He found that a condensation line from the AC in the attic was leaking on the wall. He offered to fix the problem, and to replace a washer box that was rusting in the same area for $1600.00. We declined from sticker shock. José said he "just went by the pricing book." He said he would send by the Dry Force men to give us an estimate on drying out the wall. He did. But José also left us a bad problem that he caused. He shut off our hot water heater, and did not tell us he did so. Since the hot water heater was new, and we were unfamiliar with its complete operation, it took hours for us to find out what the problem was. We went for a day without hot water because Metro Flow cut off our hot water, and didn't tell us a thing about it. This was a rotten experience, and though Metro Flow was good to come on Saturday morning, we feel abused by the price of cutting a simple hole in the sheet rock for nearly $400.00 which we feel is about three times too much. We also feel that if we had not shopped for another plumber, we would have been screwed for the repairs. Another plumber did the whole job for $450.00, not the $1600.00 Metro Flow wanted to do the exact same thing. If you have more money than you can count, call Metro Flow. If not, steer clear.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$398

04/2004
3.0
plumbing
  + -1 more
THIS GUY WAS A LITTLE ROUGH AROUND THE EDGES. HE DID A GOOD JOB, BUT WAS A BIT UNPROFESSIONAL. HE USED FOUL LANGUAGE IN FRONT OF ME AND WAS UNPLEASANT TO BE AROUND.
Description of Work: INSTALLED ALL OF THE PLUMBING FOR A BATHROOM ADDITION ON MY HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$950
    • 1
    • 2(current)

Contact information

3730 Dilido Rd Ste 422, Dallas, TX 75228

www.metroflowplumbing.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Roof Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Fireplaces,
Heating and Air Conditioning,
Sewer Cleaning

FAQ

Metro-Flow Plumbing is currently rated 4.3 overall out of 5.
Metro-Flow Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Metro-Flow Plumbing does not offer free project estimates.
Yes, Metro-Flow Plumbing offers eco-friendly accreditations.
No, Metro-Flow Plumbing does not offer a senior discount.
Yes, Metro-Flow Plumbing offers emergency services.
Yes, Metro-Flow Plumbing offers warranties.
Metro-Flow Plumbing offers the following services: 24HR - 365 DAYS A YEAR SERVICE, VIDEO PIPE INSPECTION (SEE YOUR PROBLEM FIRST),ELECTRONIC WATER AND SEWER LINE LOCATION, REPAIR AND REPLACEMENT, TRENCHLESS SEWER AND WATER LINES REPLACEMENT, DRAIN CLEANING (ASK ABOUT OUR 5 YEAR NO STOPPAGE GUARANTEE), SINKS, TUBS, TOILETS AND FAUCETS INSTALLATION AND REPAIR, WATER HEATERS & TANKLESS WATER HEATERS REPAIR OR REPLACEMENT, GAS LEAKS & SLAB LEAKS LOCATION AND REPAIR, GARBAGE DISPOSALS, SERVICE AGREEMENTS (DIAMOND CLUB).

Contact information

3730 Dilido Rd Ste 422, Dallas, TX 75228

www.metroflowplumbing.com