Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Maestro Carpet Cleaning

3.4(
5
)

Carpet Cleaning, Oriental Rug Cleaning, Mold Testing & Remediation,

... +7 more

Services we offer

Residential and commercial carpet cleaning & flood restoration, upholstery, flood, smoke, fire, emergency, tile and grout, drapery, marble and granite polishing, power stretching, covering sales and installation, wood refinishing, oriental rug, crime scene, odor removal, mold remediation & structure.

Reviews

3.45 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
0%
2
0%
1
60%
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Write a review
Showing 1-5 of 5 reviews
Doretha S.
07/2017
5.0
carpet cleaners
  + -1 more
Mastro carpet is the best i have used them for 5 years good guys
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Stephen L.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
SHANA H.
11/2013
1.0
carpet cleaners
  + -1 more
Worst service I've experienced in a long time and they never even made it to my house. Please take the time to read reviews on here and Yelp prior to purchasing anything from Maestro. I wish I would have. Unprofessional customer service.
Description of Work: WORST OF THE WORST!! I made an appointment more than a month in advance for 8am and was never told there's a 2 hour window. By 8:25am, no one showed up, so I called and spoke to Julie at Maestro. She told me about the 2 hour window, but also said it would be later in the day due to. "Flood" they were working on far away in another DFW suburb. Rescheduled for 12pm - 2pm window. Julie called me at 1:15pm to let me know they were running behind again but they would call me. By 2pm, still no call. I call again, and once again speak with Julie, and tell her this is getting ridiculous and I'd like a refund. She told me "then call the people you bought the coupon from." Since I purchased this from Groupon, not sure if I'll be able to get my money back. Asked her if I could speak with the owner, she'd only give him my name and number. Wouldn't let me speak with him. Not really thinking he'll call. Save your money, frustration, cost of a babysitter, and time moving your furniture. AWFUL
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$35
Rob M.
06/2013
1.0
carpet cleaners
  + -1 more
DO NOT USE! They did a poor job cleaning, missed appointments, broke dresser drawers and stained bed sheets by setting dresser drawers on sheets. I can not say this strongly enough, please don't make our mistake by purchasing a coupon and thinking its a good deal. We paid them a lot of money to do a poor job and have them ruin other property.
Description of Work: Cleaned carpets and cleaned oriental rugs
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Justin M.
06/2013
1.0
carpet cleaners
  + -1 more
On the day it was scheduled, they never showed up. We called several times and they never answered. We left 2 messages and they never responded.
Description of Work: We purchased a groupon they posted for a steam clean of 3 rooms.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$35

    Contact information

    12517 Keyport Dr, Dallas, TX 75234

    maestrocarpetcleaning.com

    Licensing

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Mold Testing & Remediation,
    Floor Cleaning and Waxing,
    Marble and Granite,
    Fireplaces,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Drapery Cleaning,
    Ceramic Tile

    FAQ

    Maestro Carpet Cleaning is currently rated 3.4 overall out of 5.
    No, Maestro Carpet Cleaning does not offer free project estimates.
    No, Maestro Carpet Cleaning does not offer eco-friendly accreditations.
    No, Maestro Carpet Cleaning does not offer a senior discount.
    No, Maestro Carpet Cleaning does not offer emergency services.
    No, Maestro Carpet Cleaning does not offer warranties.
    Maestro Carpet Cleaning offers the following services: Residential and commercial carpet cleaning & flood restoration, upholstery, flood, smoke, fire, emergency, tile and grout, drapery, marble and granite polishing, power stretching, covering sales and installation, wood refinishing, oriental rug, crime scene, odor removal, mold remediation & structure.

    Contact information

    12517 Keyport Dr, Dallas, TX 75234

    maestrocarpetcleaning.com