JACKSON'S POTTERY & GARDEN

They did an awesome job!

I spent probably $350 or $400 for the logs and installation and maybe $800 for glass doors. They had a displayer in which we could go look at the stuff, which was probably the best thing about them. We could actually get a feel before we had them installed.

I found their name in The Little Dallas, which is a guide for parents/ grandparents. They had great customer service and I am glad that we used them. They also fixed any concerns we had with out complaint.

Scheduling installation was a nightmare. Salesman insisted, after canceling one appointment and moving another, that installer be allowed to deliver and install while we were away from home. He claimed that otherwise it would be another month before they could get to it. So, after almost 60 days, installation was attempted. Installer left the grill only half-installed and left a mess on the patio. When I called to complain, installation personnel shouted at me about how this was all my fault. I contacted sales and had the grill picked up and purchase amount refunded because I didn't want that installer back at my house. Company would not refund installation cost even though they damaged a gas line.

EXCELLENT CUSTOMER SERVICE. RESPONSIVE TIME OF DELIVERY OF PRODUCTS. THIS COMPANY HAS BEEN IN BUSINESS FOR YEARS AND HAS EXCELLENT REPUTATION. STRONGLY RECOMMENDS TO FAMILY AND FRIENDS.