Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Jack Whitby Piano

Piano Movers, Piano Tuning

About us

Piano Sales, Moving, Storage and Tuning. Small family owned business with a reputation for great deals and customer service.

Business highlights

75 years of trusted experience

Services we offer

Piano moving & storage, tuning, repair. We do not do music instruction but can refer you to some great music schools in the area. We also buy pianos...

Services we don't offer

Piano lessons

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-20 of 20 reviews

larry M.
07/2017
5.0
piano moving
  + -1 more
Very good. I highly recommend their services!
Description of Work: Grand Piano had to be moved twice from one room into a Hallway and then back again after inside painting was complete.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lanny H.
07/2017
5.0
piano moving
  + -1 more
unknown
Description of Work: Very professional, my grand piano was moved seamlessly. highly recommend this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard K.
06/2017
5.0
piano moving
  + -1 more
It was a pleasant experience because they did a good job. They stayed at the job site until it was done, and then they left at the end of the day. They did an excellent job of moving the piano. I had no problems. When they put it back, they put it back exactly where I wanted it. I would recommend them.
Description of Work: They moved the piano from my rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pete W.
06/2017
5.0
piano moving
  + -1 more
I thought it went as close to perfect as possible.
Description of Work: Great job. My Steinway was delivered in perfect condition. They were also flexible in changing move dates.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Daniel M.
11/2016
5.0
piano moving
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Al G.
06/2016
5.0
piano moving
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loraine W.
06/2016
5.0
piano moving
  + -1 more
I picked Jack because of his excellent ratings on Angie's list and am so glad I did! I emailed Jack and he responded within a couple hours, we agreed upon the rate and scheduled an appointment for the following Monday. Jack called on his way to let me know he was on the way and showed up right on time. Jack and his helper were both professional, and conscientious and I fully trusted them in our home and to do a good job. They moved the piano and set it up in our new home and we couldn't be happier about the experience. I definitely recommend him!
Description of Work: Piano Moving Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

brian B.
04/2016
5.0
piano moving
  + -1 more
Jack was super responsive, reliable, and on-time. We (the wife) bought a piano from someone who was moving. I went to pay for it and to see if I could move it myself. Quickly realized that was not going to end well. I looked around on Angies and found Jack Whitby. I emailed Jack and he wanted the details of the piano and he gave me a quote right then. I texted the seller, told her Jack would be contacting her to coordinate the pickup. Everything, I mean everything went smooth beyond expectations. Now my wife is stuck at home with a 5 year old, a 2 year old, and a piano. LOL. I highly recommend Jack Whitby.
Description of Work: Picked up a piano bought used

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda M.
01/2016
5.0
piano moving, piano tuning
  + 0 more
Excellent. The two guys arrived on time, loaded the piano onto their truck, and met me at the new place. They brought the piano inside, paying attention to floors, walls, and spacing. They placed coasters underneath the piano for me to protect the floor. They were overall very jovial, fun guys, and I appreciated their excellent, timely service.
Description of Work: Moved an upright piano across town to a new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tom D.
11/2015
5.0
piano moving, piano tuning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$225

Stephen C.
10/2015
5.0
piano moving
  + -1 more
Reliable, knowledgeable, punctual, and friendly.
Description of Work: Moved baby grand piano so wood flooring could be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Dolores Y.
10/2015
5.0
piano moving, piano tuning
  + 0 more
unknown
Description of Work: Moved a baby grand piano to our house. Exceptionally pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARFIELD N.
10/2015
5.0
piano moving
  + -1 more
It was great, nothing negative to say!
Description of Work: Very nice person, her was punctual and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Katie P.
08/2015
5.0
piano moving
  + -1 more
Very professional and timely. Not a scratch or ding on the piano. Great guys!
Description of Work: Moved a grand piano to new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Russell G.
08/2015
5.0
piano moving
  + -1 more
After checking out the company with the Better Business Bureau and other sites, and noting that this business has been around for 50 years, I made the call to Jack Whitby Piano on 8/5/15 to have the piano moved on 8/7/15 (since it had to be done within a short time frame). Jack arranged his schedule to accommodate ours. On the date of the move, Jack and his helper arrived in Grapevine on time (even with bad traffic) and quickly moved the piano and bench into their large trailer and secured both. I took the long way to Rowlett (to avoid the tollroad) and they beat me there (as they took the smoother tollway). They quickly moved the piano and bench into their new home and centered them at the wall. It was all done in about 90 minutes or so. I was glad that we did not try to move the piano ourselves, as we probably would have damaged it some in our small pickup truck. Both men were very friendly and courteous. One could tell that they really cared. It was a pleasure doing business with Jack Whitby Piano!! rmg
Description of Work: They moved a family upright piano from a residence in Grapevine, TX to a residence in Rowlett, TX.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Cherie W.
07/2015
5.0
piano moving, piano tuning
  + 0 more
unknown
Description of Work: Had scheduled to use Jack, but seller had piano picked up and stored by his own mover and Jack didn't want to step on toes - VERY professional. I will use him in future moves.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Neil P.
12/2014
5.0
piano moving, piano tuning
  + 0 more
when doing some research about pianos I was hesitant to believe that he could offer me a nice piano at an affordable price. It took me several months to take the leap and make an appointment with Jack Whitby. I'm glad I did because we now own a beautiful piano. He is friendly and not pushy at all. I ended up buying a piano the same day and don't feel any regrets. He was very nice to deliver it the same day on Thanksgiving weekend! I have not tuned my piano yet because Jack recommended that I wait 1 month. Everything is great so far and I am happy with my purchase.
Description of Work: He sold me a piano and delivered to my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Wei-Fen C.
12/2014
4.0
piano moving
  + -1 more
They were very professional.it was done on time.I will use them again if I need to move my piano.
Description of Work: They moved a small piano from Plano to Fort Worth.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Laura G.
10/2014
5.0
piano moving
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nadia H.
11/2011
5.0
piano moving, piano tuning
  + 0 more
They provided outstanding service. The prices were better than anywhere else in the country. The service and the overall willingness to make a customer happy were appreciated.
Description of Work: They sold me a piano. They delivered it, serviced it and tuned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    8326 Scyene Rd, Dallas, TX 75227

    http://jackwhitbypiano.com/

    Service hours

    Sunday:
    Closed
    Monday:
    11:00 AM - 8:00 PM
    Tuesday:
    11:00 AM - 8:00 PM
    Wednesday:
    11:00 AM - 8:00 PM
    Thursday:
    11:00 AM - 8:00 PM
    Friday:
    11:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Piano Movers,
    Piano Tuning

    FAQ

    Jack Whitby Piano is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 11:00 AM - 8:00 PM

    Tuesday: 11:00 AM - 8:00 PM

    Wednesday: 11:00 AM - 8:00 PM

    Thursday: 11:00 AM - 8:00 PM

    Friday: 11:00 AM - 8:00 PM

    Saturday: 10:00 AM - 6:00 PM

    Jack Whitby Piano accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Jack Whitby Piano does not offer free project estimates.
    No, Jack Whitby Piano does not offer eco-friendly accreditations.
    No, Jack Whitby Piano does not offer a senior discount.
    No, Jack Whitby Piano does not offer emergency services.
    Yes, Jack Whitby Piano offers warranties.
    Jack Whitby Piano offers the following services: Piano moving & storage, tuning, repair. We do not do music instruction but can refer you to some great music schools in the area. We also buy pianos...
    Piano lessons

    Contact information

    8326 Scyene Rd, Dallas, TX 75227

    http://jackwhitbypiano.com/

    Service hours

    Sunday:
    Closed
    Monday:
    11:00 AM - 8:00 PM
    Tuesday:
    11:00 AM - 8:00 PM
    Wednesday:
    11:00 AM - 8:00 PM
    Thursday:
    11:00 AM - 8:00 PM
    Friday:
    11:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 6:00 PM