I dropped the phone Friday night. The next day I went looking for a repair facility. I tried two companies suggested by Angie's List and the Apple Store. One company was closed (despite office hours that indicated it should have been open). The Apple Store offered to make the repair for $129. iFix said that it would cost $80 to $120. I chose iFix. I dropped the phone off. There were two phones ahead of me, but they finished the job in 1/2 hour. They charged $100. The quality of the repair was excellent. They were courteous.
Description of Work: Replaced the badly cracked screen of my iPhone 5
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kevin F.
01/2016
3.0
phone repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$15
Response from iFix (iPhone Repair)
Hi [Member Name Removed]. I am sorry to hear you were not completely satisfied with our service. If there is anything I can do to improve your experience with our company please feel free to call or email me. I want to encourage you to give us another chance to win back your business. Any additional feedback on our performance will be greatly appreciated. Manager John 972-232-9785 iFixDFW@gmail.com
RICHARD H.
06/2015
5.0
phone repair
+ -1 more
The tech said it would probably be $35 and 15 minutes if he could repair the charging connector or $65 and 60 minutes if he had to replace it. I went back to the store 20 minutes later and he had it fixed.
Description of Work: Fixed charging connector on iPhone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Bill H.
05/2015
5.0
phone repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott M.
01/2015
5.0
phone repair
+ -1 more
He fixed it quickly. Took only about 10 minutes. I was happy with the quality of the repair. For $115 it was not as quite as high as Batteries+Bulbs wanted ($139 quoted over the phone), but it wasn't as cheap as another hole-in-the wall that I called ($79 but they sounded very shady). The clerk was very helpful and I would come here again.
Description of Work: Replace the broken touch screen and video panel on my iPhone 5c.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
TODD C.
01/2015
5.0
phone repair
+ -1 more
unknown
Description of Work: Replaced broken screen on I phone 5c. Very good-very fast, efficient. He also fixed some minor thing with the display without charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Jeremy R.
07/2014
5.0
phone repair
+ -1 more
Fast, competitively priced, outstanding service. My iPhone with shattered front display was repaired in less than 20 minutes while I waited. I've been to this business twice, and both times I left completely satisfied. Thanks!!
Description of Work: Outstanding service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Melanie A.
05/2014
5.0
phone repair
+ -1 more
unknown
Description of Work: Quickly and professionally replaced the screen on my iPhone
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kelly D.
01/2014
5.0
phone repair
+ -1 more
.
Description of Work: They replaced the screen on my iPhone 5 and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David C.
08/2013
5.0
phone repair
+ -1 more
I had done a lot of research on how to deal with a bad home button on an old iPhone. I had figured out how to change my battery on an iPhone 4S and that was a very simple repair, but the 30+ steps to fix a bad home button was beyond my basic skills. I chose iFix based on a Google review that was very favorable. I called and set up a Saturday appointment (weekends are appointment only). We had a miscommunication on the time of the appointment, but it was not a problem as he worked me in that morning. His location is in an older 6-8 story building at the NW corner of Preston and Forest. He is in a small office and does all of his repairs on site. John did the repair as I waited and we chatted about iPhone repairs and his business. He started this business in Dallas a few years ago after running this same business in Chicago. John seemed very honest (e.g., he explained that it probably wasn't worth the cost to change a battery on an old iPod touch tbecause it would require destruction of the glass to get to the battery) and he was very efficient. He did the repairs at a desk while we talked. After watching the repair, it was very evident that (a) John is very skilled, and (b) I had no business doing this repair myself. There is a 90 day warranty on his work. I highly recommend iFix.
Description of Work: Repaired a bad home button on an iPhone 4
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Service Categories
Phone Repair,
Electronic Gadget Repair
FAQ
iFix (iPhone Repair) is currently rated 4.8 overall out of 5.
Sunday: 10:00 AM - 7:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
iFix (iPhone Repair) accepts the following forms of payment: American Express,Discover,MasterCard,Visa