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Glenn Townsend - Glenn's Appliance Repair

Appliance Repair, Plumbing, Appliance Repair - Small,

About us

Secondary numbers:(214) 796-5754 & (214) 381-5830 Established in 1972 for the repair of major brand household appliances. Customer satisfaction is my ultimate goal. I will always be there on time or earlier, with prompt service and ready to repair your problem.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Repair of household consumer appliances including washers, dryers, refrigerators, freezers, dishwashers, disposers, ranges & ovens.

Services we don't offer

Commercial appliances & microwaves on case by case basis.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.7513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
2%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 501-513 of 513 reviews

Paul V.
12/2013
5.0
appliance repair
  + -1 more
Excellent.
Description of Work: Contacted Glenn to get ideas on what appliances to look at. Responded right away. Was very knowledgeable about washers/dryers and refrigerators. Gave great ideas of what to look for. Would certainly use if needed to repair appliances. Very good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

charles S.
12/2013
5.0
appliance repair
  + -1 more
great, fast, accurate
Description of Work: I assumed i spoke with Glenn and i didnt find him curt at all, he just gets right to the point. He walked me through checking out my sub-zero (even though he doesnt repair the compressors in them , which was my issue) and helped me figure out the problem. He didnt waste his nor my time by sending someone out. didnt charge me even though we spent 15 mins on the phone troubleshooting. He told me what i needed and some avenues to check for the parts/repair and what to watch out for as far as warranties etc. he was great and i wish he could have been the one to do the repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra B.
08/2013
3.0
appliance repair
  + -1 more
See above
Description of Work: Oven repair. My oven was not preheating to proper temperature. I was told it was either the probe or control panel. The probe was replaced. However, we were unsure if the problem was fixed. I had a thermometer but it was not registering correctly, and Glen did not have a thermometer on him. So, I had to go and buy a thermometer to double check temperature. The son, glen, came to do the repair vs his Father. And, according to him, has only had 1 year experience. The Dad seemed to be the experienced one. He was very nice, but I do not have confidence in the amount of experience he has. Or if the repair is complete. It is now several months later, and the oven is still not working properly.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

Judy C.
08/2013
5.0
appliance repair
  + -1 more
Perfectly
Description of Work: Glenn was wonderful. Came within an hour of my call. Diagnosed problem immediately and was finished in 30 minutes. Will never use anyone else!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

James M.
06/2013
5.0
appliance repair
  + -1 more
It went very well.
Description of Work: Our refrigerator temporarily stopped working. We called Glenn and described the problem. He arrived first thing Monday morning, and inspected the refrigerator coils, compressor and electronics.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dale M.
06/2013
5.0
appliance repair
  + -1 more
fast and reasonable
Description of Work: repair dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Leah G.
03/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Glenn performed his duties great. He was quick to get here and do the work. He was very honest and helpful. I will definitely use him again ad will recommend him to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David G.
02/2013
5.0
appliance repair
  + -1 more
.
Description of Work: ,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

antonio G.
12/2012
5.0
appliance repair
  + -1 more
Would use them again!
Description of Work: On time! great service ! great price !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

carey E.
10/2012
5.0
appliance repair
  + -1 more
Awesome work.
Description of Work: Glen was able to quickly repair two dish washers. Each dish washer had an issue with the springs that control the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karen K.
05/2012
5.0
appliance repair
  + -1 more
Went well.
Description of Work: Washer was fixed, dryer was fixed and the dishwasher was repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

2327 Aspen St., Dallas, TX 75227


Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Plumbing,
Appliance Repair - Small,
Water Heaters

FAQ

Glenn Townsend - Glenn's Appliance Repair is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Glenn Townsend - Glenn's Appliance Repair accepts the following forms of payment: Check
No, Glenn Townsend - Glenn's Appliance Repair does not offer free project estimates.
Yes, Glenn Townsend - Glenn's Appliance Repair offers eco-friendly accreditations.
No, Glenn Townsend - Glenn's Appliance Repair does not offer a senior discount.
Yes, Glenn Townsend - Glenn's Appliance Repair offers emergency services.
Yes, Glenn Townsend - Glenn's Appliance Repair offers warranties.
Glenn Townsend - Glenn's Appliance Repair offers the following services: Repair of household consumer appliances including washers, dryers, refrigerators, freezers, dishwashers, disposers, ranges & ovens.
Commercial appliances & microwaves on case by case basis.

Contact information

2327 Aspen St., Dallas, TX 75227


Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM