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Gabriel's Restoration

Carpet Cleaning, Oriental Rug Cleaning, Dryer Vent Cleaning,

About us

We do more than 35 services, there's no small job for us or too big. 16 years experience and 6 different certifications will assure a great service and customer satisfaction!

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

TRUCK MOUNT EQ. 250 DEGREES WILL DO MORE THAN JUST CLEAN . *I SPECIALIZE IN PET ODORS AND STAIN REMOVAL. *5 YEARS WARRANTY. *PET TEAR DAMAGE. *STAINS, CUT OUT & REPLACED WITH YOUR CARPET PIECES OR A PIECE TAKEN FROM A CLOSET THRESHOLDS REPAIRED OR REINSTALLED (CARPET MEETING TILE IS FRAYED OR TORN) . *WRINKLED CARPET RESTRETCHING SEAM REPAIR BERBER CARPET REPAIR RELAYING DUE TO FLOOD OR FOUNDATION REPAIRS. *PET URINE SATURATED CARPET & PAD AREAS CUT OUT AND REPLACED WITH YOUR CARPET

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Showing 1-1 of 1 reviews

Hedda H.
02/2015
2.0
carpet cleaners
  + -1 more
In November I hired Gabriel's Restoration for a cleaning prior to company coming. He made the appointment, then texted me after the appointment passed to say he would be running late. He then rescheduled the appointment for later in the day. When that time came and went as well, I texted him back. He told me that a carpet cleaning turned into carpet repair and he thought he wouldn't be able to make it afterall. I told him that I had already moved all of my furniture and that I could not wait until the following day. He finally agreed to come and made it late in the day. The carpets were cleaned and I was happy with the service minus the crazy banter for making the actual appointment. Then in January I called Gabriel early on a Sunday morning explaining that my daughter's friend had urinated on my sofa during a sleepover Saturday night. I asked if he was able to squeeze me in. He agreed stating that he had other jobs in my area. He told me he would be there by noon. Like last time....noon came and went. At 1:15pm I texted him asking when he'd make it as he said he would be there by noon. He replied, "I don't think I can make it today. How about tomorrow?" He then told me "sorry, the carpet cleaning turn in to carpet installation." From this I can only assume that either he has horrible time management and makes up excuses, or he has horrible communication skills and cannot determine what he clients need before he heads out. Either way, I'm unhappy. Had he told me at 7:45am that he simply couldn't do it, I would have called around to find someone else. If you make appointments for services and expect for them to actually make the appointment, I would not recommend doing business with this company.
Description of Work: In November I hired Gabriel's Restoration to clean my carpets prior to company arriving. Then yesterday after an accident with a neighbor's child, I needed emergency sofa cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$120

    Contact information

    3915 lost creek, Dallas, TX 75224

    www.gabrielsrestoration.com

    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Dryer Vent Cleaning,
    Air Duct Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation

    FAQ

    Gabriel's Restoration is currently rated 2 overall out of 5.

    Sunday: 9:00 AM - 7:00 PM

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 7:00 PM

    Gabriel's Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Gabriel's Restoration offers free project estimates.
    No, Gabriel's Restoration does not offer eco-friendly accreditations.
    No, Gabriel's Restoration does not offer a senior discount.
    Yes, Gabriel's Restoration offers emergency services.
    Yes, Gabriel's Restoration offers warranties.
    Gabriel's Restoration offers the following services: TRUCK MOUNT EQ. 250 DEGREES WILL DO MORE THAN JUST CLEAN . *I SPECIALIZE IN PET ODORS AND STAIN REMOVAL. *5 YEARS WARRANTY. *PET TEAR DAMAGE. *STAINS, CUT OUT & REPLACED WITH YOUR CARPET PIECES OR A PIECE TAKEN FROM A CLOSET THRESHOLDS REPAIRED OR REINSTALLED (CARPET MEETING TILE IS FRAYED OR TORN) . *WRINKLED CARPET RESTRETCHING SEAM REPAIR BERBER CARPET REPAIR RELAYING DUE TO FLOOD OR FOUNDATION REPAIRS. *PET URINE SATURATED CARPET & PAD AREAS CUT OUT AND REPLACED WITH YOUR CARPET

    Contact information

    3915 lost creek, Dallas, TX 75224

    www.gabrielsrestoration.com

    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM