FTR Service Company

Great service from Rey. He was friendly and solved our plumbing issue. Highly recommend.

He had great communication with me and showed up on time. He was polite and answered all my questions. He did a great installing my faucet I highly recommend.

Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.

One of the worst contractors I have ever had to deal with. He was assigned to me by my home warranty company to fix a clog in the main sewer line. He diagnosed the issue, got authorization to fix it, and then just bailed. He said he was leaving to pick up some different equipment and never came back. Stopped responding to calls or texts. I didn't have working plumbing for a week and it cost me hundreds extra to hire my own plumber.

The company did not care to let the customer know that, for whatever reason, they were not going to keep the appointment. They likely went for jobs with better payments since they were assigned from Choice Home Warranty. Do not absolutely trust this provider in the Dallas area. The company does not care to return calls. Save your time and look for someone else.

It went well, honest and easy to work with. Would definitely hire again.

He was scheduled for 7am-11am. Never showed up or bothered calling, I called him at 1pm and stated he would be there between 3-4pm, again, never showed up or called. At 5:15pm I called him, no answer. I called Choice Home Warranty which he was contracted with and canceled his services all together, then received a very rude and unprofessional phone call from him.........AVOID AT ALL COST......TOTALLY UNRELIABLE AND UNRESPONSIVE......POOR EXCUSE FOR A PROFESSIONAL CONTRACTOR TO LEAVE A PAYING CUSTOMER WAITING FOR 12 HOURS.....DO NOT USE THIS COMPANY, YOU WILL REGRET IT.