Flooring Direct

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Flooring Direct makes it easy to shop for new flooring and save money – all from the comfort of your own home. That’s because we bring the store and much more to you – fresh ideas, the latest looks and products, and expert design tips. And we make the process fun, creative and educational! Enjoy exploring different colors, textures, materials, styles and layouts with helpful guidance to get the most from your floor replacement investment. Our design experts consult with you on the right products for your lifestyle and what will look best in your home. We’re up-to-date on design trends and know which are the proven performers. So you can be confident that everything ties together tastefully and achieves the effect that you want. Plus, our installers are top-notch. They arrive and finish when promised, and take the utmost care in your home. Toll-free phone number - 888-466-4500

Business highlights

36 years of trusted experience

Services we offer

Carpet, Carpet Tile, Hardwood, Sand & Finish, Ceramic Tile, Vinyl, Laminate, Stone, Marble, Travertine, Porcelain, Cork, Bamboo & Granite.

Services we don't offer

Installation-Only: we do not install flooring you already own. Polishing, Cleaning & Waxing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.8797 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 751-775 of 797 reviews

Theron A.
02/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Thanks [member name removed] for the great overall ratings! We always appreciate our members taking time to review us. Tell your friends and we look forward to working with you again! Sincerely, Karen Love Client Services 214-390-0850

Howard G.
02/2015
4.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Hi [member] and thank you for the review! We don't really like to see any B's....but happy to see you would hire us again! If you ever need more flooring work done, we will do our very best to turn those into all A's :) Thanks again and we hope to work with you again. Sincerely, Karen Love Client Services 214-390-0850

Kat W.
02/2015
5.0
flooring contractor, hardwood floor
  + 0 more
On time, professional and quick.
Description of Work: Refinished hardwood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Flooring Direct
Hi [Member's name removed] and thanks so much for the review!! Happy to hear the work went great. Enjoy your new looking wood floors and we look to working with you again:) Sincerely, Karen Love Client Services 214-390-0850

Jim P.
02/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
.
Description of Work: They did a wood floor in the kitchen and carpeting throughout the rest of the house. They did quality work completing each part in a day. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from Flooring Direct
Thanks Member for the great review!! Next time we will turn those B's into A's!! Karen Love Client Services 214-390-0850

Cindy F.
02/2015
5.0
ceramic tile, flooring contractor
  + 0 more
.
Description of Work: Had really old tile (maybe original) replace in the bathroom. Workers arrived on time and finished in a day. They stayed busy and had no problem with me taking look occasionally to see how things were going. 2nd time to work with this company and have been pleased both times!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Flooring Direct
Thats great [member name removed]! Love the repeat business. Thank you so much for your continued support and we look forward working together more in the future:) Sincerely, Karen Love Client Services

Yeraldine T.
01/2015
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Thank you Member for the great review!! We appreciate members taking time out of their day to rate us and we certainly look forward to working with you guys again! Sincerely, Karen Love Client Services 214-390-0850

Paavo T.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Job well done.
Description of Work: Installation of hardwood floors upstairs. Matched stain to existing floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Response from Flooring Direct
Hi [member name removed] and thanks so much for the review!! Our installation team is great and a huge part of our success. So good to hear you were so pleased Tell your friends! :) Happy customers are the best the marketing tool around. Sincerely, Karen Love Client Services 214-390-0850

Scott M.
01/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Fantastic.
Description of Work: New carpet and new tile.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Flooring Direct
Thanks [member name removed] for the great ratings!! Can't get better than fantastic....enjoy and look forward to working with you again! Sincerely, Karen Love Client Services 214-390-0850

Debbie & James B.
01/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
On time, very professional
Description of Work: Carpet installation and ceramic floor installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Flooring Direct
Hi[members name], thank you so much for taking time out of your day to post this wonderful review!! We certainly appreciate our clients comments. Enjoy those beautiful floors!! Sincerely, Karen Love Client Services 214-390-0850

Eswara N.
01/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Hi member and thank for very much for the overall rating! We appreciate your business and would love to work you guys again:) Sincerely, Karen Love Client Services 214-390-0850

Hillary K.
01/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: THEY INSTALLED CARPET AND TILE. GREAT TO WORK WITH

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Flooring Direct
Hi Member and thank you the great ratings and kind words!! So happy to hear our customers are pleased with the overall process and end result. Look forward to working with you again. Sincerely, Karen Love Client Services 214-390-0850

Harriett R.
01/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Phone contact person was most helpful. She worked with my schedule for initial visit. Mr. Steve Ebsen, Design Specialist, was most professional. He double measured for accuracy and gave me choices in the area I had requested. It was an easy choice to go with Flooring Direct at that point. I might have saved some money going with a different company but chose this one for level of professionalism and courtesy. The install crew arrived precisely at the time scheduled. They worked quickly and professionally. The install was done in a very timely manner. I greatly appreciated the service I received from everyone I dealt with. My floor is beautiful and exactly what I had in mind. I will gladly recommend Flooring Direct to anyone needing expert flooring folks. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Flooring Direct
Ahhhhh, music to our ears :) This is why we come to work everyday and do our very best from beginning to end, to get end results such as this!! Thank you so much for the review and enjoy your new floors. Sincerely, Karen Love Client Services 214-390-0850

Juan C.
01/2015
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Flooring Direct
Thank you member for the great review! We always appreciate the great ratings and hope to work you again. Sincerely, Karen Love Client Services 214-390-0850

Patty S.
01/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Laid laminate and carpet in entire house. Changed out carpet on stairs with laminate. Moved all furniture. Got the job done in three days. Looks great! |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Flooring Direct
Hello [member name removed] and thank you so much for the great review!! Always love to hear our customers are so pleased with the service of our company and craftsmanship of our install team. Enjoy those new floors!! Sincerely, Karen Love Client Services 214-390-0850

Paul & Martha K.
01/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Thank you for the excellent ratings!! We would love to work you and your family again:) Sincerely, Karen Love Client Services 214-390-0850

Lisa G.
01/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
.
Description of Work: Wood flooring one room, carpet 3 rooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Response from Flooring Direct
Happy to hear you are pleased with the flooring installation we did for you and we look forward to working with you again!! Sincerely, Karen Love Client Services 214-390-0850

Saba A.
01/2015
5.0
carpet installation, flooring contractor
  + 0 more
Excellent
Description of Work: Carpet installation in home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Flooring Direct
Hi [Member name removed]and thank you very much for the wonderful ratings!! I believe we did 2 jobs for you during the months of November and December. The 2nd one ordered makes it clear the 1st one went very well!! We certainly appreciate that. A lot of our business are repeat customers, some from years gone by. That really says something about our company and employees, Thanks again and enjoy!! Sincerely, Karen Love Client Services 214-390-0850

Phil S.
12/2014
3.0
flooring contractor
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Flooring Direct
We have never consulted or done business with this member. To our knowledge we have never had any contact with the member whatsoever. Dan Ratcliff President 972-679-6426

charlotte O.
12/2014
4.0
flooring contractor
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Flooring Direct
We have never consulted or done business with this member. To our knowledge we have never had any contact with the member whatsoever. Dan Ratcliff President 972-679-6426

James and Marcia M.
12/2014
4.0
ceramic tile
  + -1 more
.
Description of Work: Removal of old tile and carpet and replacement with new tile.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Flooring Direct
Thank you for the review! I am not sure of what caused the C's and my attempts to contact you have gone unanswered. Please let me know if I can be of any assistance and thank you for your business. Dan Ratcliff President 972-679-6426

Jason W.
10/2014
5.0
carpet installation, flooring contractor
  + 0 more
N/A
Description of Work: Carpet installation in 4 rooms and 2 closets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Thank you [member name removed] for the great rating!! We would love to work with you for any future flooring needs. Karen Love Client Services 214-390-0850

Juanita C.
10/2014
5.0
flooring contractor
  + -1 more
Looks better than before.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason Z.
10/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Thanks for the review, member! Be sure to visit our new showroom just down the street from your beautiful home. Dan Ratcliff President 972-679-6426

Oteria M.
10/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: Laminate install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Response from Flooring Direct
Thank you member for the fabulous rating!! We appreciate your business AGAIN and look forward to working with you in the future. Karen Love Client Services 214-390-0850

Tracy C.
10/2014
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Installed tile in both bathrooms with only two days notice. Everyone was so attentive and delivered everything promised and more!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Flooring Direct
The multifamily (apartment make-ready) side of our business requires us to keep large quantities of in stock carpet, tile, sheet vinyl and vinyl plank as well as many installation crews to mobilize at a moment's notice. This often benefits our residential clients, as you found out! Thanks again, [member name removed]. We loved working with you. Dan Ratcliff President 972-679-6426

Contact information

9886 Chartwell Dr, Dallas, TX 75243

https://www.flooringdirectdfw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

Flooring Direct is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Flooring Direct accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Flooring Direct offers free project estimates.
No, Flooring Direct does not offer eco-friendly accreditations.
Yes, Flooring Direct offers a 10% senior discount.
No, Flooring Direct does not offer emergency services.
Yes, Flooring Direct offers warranties.
Flooring Direct offers the following services: Carpet, Carpet Tile, Hardwood, Sand & Finish, Ceramic Tile, Vinyl, Laminate, Stone, Marble, Travertine, Porcelain, Cork, Bamboo & Granite.
Installation-Only: we do not install flooring you already own. Polishing, Cleaning & Waxing.

Contact information

9886 Chartwell Dr, Dallas, TX 75243

https://www.flooringdirectdfw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed