Flooring Direct

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Flooring Direct makes it easy to shop for new flooring and save money – all from the comfort of your own home. That’s because we bring the store and much more to you – fresh ideas, the latest looks and products, and expert design tips. And we make the process fun, creative and educational! Enjoy exploring different colors, textures, materials, styles and layouts with helpful guidance to get the most from your floor replacement investment. Our design experts consult with you on the right products for your lifestyle and what will look best in your home. We’re up-to-date on design trends and know which are the proven performers. So you can be confident that everything ties together tastefully and achieves the effect that you want. Plus, our installers are top-notch. They arrive and finish when promised, and take the utmost care in your home. Toll-free phone number - 888-466-4500

Business highlights

37 years of trusted experience

Services we offer

Carpet, Carpet Tile, Hardwood, Sand & Finish, Ceramic Tile, Vinyl, Laminate, Stone, Marble, Travertine, Porcelain, Cork, Bamboo & Granite.

Services we don't offer

Installation-Only: we do not install flooring you already own. Polishing, Cleaning & Waxing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.8803 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 701-725 of 803 reviews

Brenda P.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Flooring Direct
Hi member and thank you so much for this review! Enjoy your new carpet and be sure to contact us for any future flooring needs:) Sincerely, Karen Love Client Services 214-390-0850

Greg M.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Bedroom+hall carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Flooring Direct
Thank you member for the great review! We hope to work together again:) Sincerely, Karen Love Client Services 214-390-0850

Gina M.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Installed carpet on stairs and all rooms and hall way upstairs along with new pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Response from Flooring Direct
Hi member, thank you so much for this great review!! It was a pleasure working with you and your family and look forward to more jobs together:) Sincerely, Karen Love Client Services 214-390-0850

Heidi D.
06/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Thanks member for posting these great ratings!! We certainly appreciate any clients taking time to do so. Enjoy! Sincerely, Karen Love Client Services 214-390-0850

Ron G.
06/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Demo tile and carpet and replace with hardwood. Retile utility and bathroom--and replace carpet in bedrooms and living room. | |Victor and crew did a great job on the wood and tile. The carpet crew was professional and treated the furniture with TLC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$20,000

Response from Flooring Direct
Hi member!! Thanks for this review. We do have great installation crews and happy our customers notice. We hope to work with you again! Sincerely, Karen Love Client Service 214-390-0850

Reba L.
06/2015
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Replaced All Carpet and linoleum in the house with ceramic tile. I'm a teacher so it was important To get this done while I was home over the Christmas break. They worked so hard and completed the job with 100% satisfaction. It was an expensive job but we received top quality materials and workmanship. Everything was completed on time, according to the estimate and the house was clean and reassembled before they left. Would recommend them again without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Flooring Direct
Hi member, thank you so very much for this review. Happy to know we were able to work around your schedule and do the job so well. We have a great team here from sales, office support and installation. Enjoy!! Karen Love Client Services 214-390-0850

Sandra P.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Matched some nailed down hardwood floor and then hand scraped and stained the wood. Tiled a bathroom and utility room. Everyone was super to work with and very accommodating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Response from Flooring Direct
Thanks member for this post! We appreciate each and every review we get from folks like yourself. Enjoy and we hope to work together again, tell your friends!! Sincerely, Karen Love Client Services 214-390-0850

Brian M.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,757

Response from Flooring Direct
Thanks for great ratings member!! Enjoy the new carpet and tell your friends about us! Sincerely, Karen Love Client Services 214-390-0850

Brad S.
06/2015
5.0
carpet installation, hardwood floor
  + 0 more
.
Description of Work: Carpet and hardwood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,308

Mary E.
06/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: I wanted to have wood laminate flooring installed that I had purchased elsewhere. The flooring company said they could not do the job due to warranty and liability issues. I only wanted installation. They promptly responded to my request, however, and Karen Love was very nice.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Flooring Direct
Hi member and thank so much for this post!! It was a shame that we could help you due to our procedures. Thank you for understanding that we could not vouch for the product since purchased elsewhere therefore not able to offer product warranty. You were very kind as well, hope to talk to you in the future if and when you need new flooring. Sincerely, Karen Love Client Services 214-390-0850

Faye & Lawrence B.
06/2015
5.0
carpet installation
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HOWARD S.
05/2015
5.0
flooring contractor
  + -1 more
They did a fabulous job.
Description of Work: We did have the flooring done and had it done through Flooring Direct. They did the flooring on our kitchen and one bathroom.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,200

Response from Flooring Direct
Thanks, member! Reviews are what make AL go around!! Dan Ratcliff President 972-679-6426

Sara R.
05/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
We appreciate the review and your business! Dan Ratcliff President 972-679-6426

Patrick J.
05/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Without reviews Angie's List won't work. Thanks for yours! Dan Ratcliff President 972-679-6426

Elizabeth R.
05/2015
5.0
carpet installation, flooring contractor
  + 0 more
Great job.
Description of Work: R&R carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Thanks so much for being our customer, ma'am. Hope to see you again soon! Dan Ratcliff President 972-679-6426

Patrick J.
05/2015
5.0
carpet installation, flooring contractor
  + 0 more
Was very good!!
Description of Work: Install new carpet in bedroom & closet, move all furniture, remove all debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,011

Gary F.
05/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: We got the entire house done, with laminate in most areas, and vinyl planks in the wet areas. 1800 sq ft in all. It took 5 days, and I recommend vacating the house while work is being done. We stayed in our motorhome for the week. It's dusty, sometimes loud, and in total disarray while the job is happening. Everything is dusty when the job is complete, be prepared. The salesman was very nice and informative. The installers (2) were great, and worked tirelessly every day. I had to make them leave in the evenings or there is no telling how late they would have stayed. They did a good job. If the flooring holds up as many years as they claim, then I am absolutely satisfied with the materials. The laminate and underlayment feels and sounds very solid underfoot. Although one would always like to get a cheaper price, I feel the flooring job was priced very fairly for what we got. I recommend Flooring Direct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from Flooring Direct
Thanks so much for this honest and very detailed review. It means a lot to us and helps other members make good decisions. We hope to work with you again in the future! Dan Ratcliff President 972-679-6426

MATTHEW W.
05/2015
4.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Flooring Direct
Thanks for reviewing us! Dan Ratcliff President 972-679-6426

Lacey S.
05/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary N.
05/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Thanks, guys! We enjoyed doing business with you. Dan Ratcliff President 972-679-6426

Susan W.
05/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joshua D.
05/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Great to do work in Mansfield. We manage to get around to just about every town and hamlet in the area! Thanks for your review! Dan Ratcliff 972-679-6426

Modean E.
05/2015
5.0
carpet installation, flooring contractor
  + 0 more
Everything was excellent.
Description of Work: Carpet placed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,438

Response from Flooring Direct
We appreciate the kind words, member! Dan Ratcliff President 972-679-6426

Frank T.
04/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Adam E.
04/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flooring Direct
Hi member!! Thank you so very much for the all A's!! We love it when our clients take time out of their busy days to review us. Thanks again and enjoy those floors! Sincerely, Karen Love Client Services 214-390-0850

Contact information

9886 Chartwell Dr, Dallas, TX 75243

https://www.flooringdirectdfw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

Flooring Direct is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Flooring Direct accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Flooring Direct offers free project estimates.
No, Flooring Direct does not offer eco-friendly accreditations.
Yes, Flooring Direct offers a 10% senior discount.
No, Flooring Direct does not offer emergency services.
Yes, Flooring Direct offers warranties.
Flooring Direct offers the following services: Carpet, Carpet Tile, Hardwood, Sand & Finish, Ceramic Tile, Vinyl, Laminate, Stone, Marble, Travertine, Porcelain, Cork, Bamboo & Granite.
Installation-Only: we do not install flooring you already own. Polishing, Cleaning & Waxing.

Contact information

9886 Chartwell Dr, Dallas, TX 75243

https://www.flooringdirectdfw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed