About us
Business highlights
56 years of trusted experience
Services we offer
Reviews
4.32 Reviews
Showing 1-2 of 2 reviews
Chuck C.
08/2015
home security systems
+ -1 moreWe had service 2007-2010, which was fine. Since then, our experience has bee horrific and we're not even customers of Firstwatch. We moved out of the neighborhood in 2010 and cancelled service then. I have a service cancellation confirmation in writing from Firstwatch. We moved back in 2011. In 2015, Firstwatch began billing us for monthly service, stating we signed up as a result of reporting a suspicious character in the neighborhood. Clearly a "reporting" of neighborhood activities is a far cry from establishing a "contract" with a provider. Nevertheless, after 6 months of providing documents to the company and filing a BBB complaint, Firstwatch agreed and resolved the matter internally. That said, their response to the BBB complaint, faulted us the client, versus them for their deceptive trade practices. I would never recommend Firstwatch under their current management.
Description of Work: Firstwatch provides neighborhood security.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$50
Johanna S.
02/2012
home security systems
+ -1 moreThey monitor your alarm but they will also have someone check your house and pick up the mail while you are away. They stand out because of that sort of service. They charge extra, but you just have to call them when you are leaving town and they will take care of everything.
Description of Work: Firstwatch Security monitors my alarm system. I have been using them for years.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
1819 Hinton St, Dallas, TX 75235
www.firstwatch-security.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems
FAQ
Firstwatch Security is currently rated 4.3 overall out of 5.
No, Firstwatch Security does not offer free project estimates.
No, Firstwatch Security does not offer eco-friendly accreditations.
No, Firstwatch Security does not offer a senior discount.
No, Firstwatch Security does not offer emergency services.
No, Firstwatch Security does not offer warranties.
Firstwatch Security offers the following services: Installation & repair of video surveillance, alarm monitoring, electronic access control, fire and life safety systems, intrusion detection systems, back-up communication systems, community watch patrol & gate access guards.
Contact information
1819 Hinton St, Dallas, TX 75235
www.firstwatch-security.com