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Entech Electronics, LLC

Generator, Solar Panels

About us

enTech wants you to be prepared and self-sufficient. For the same reason you have an insurance plan, you need a disaster plan. We provide your “Disaster Insurance Plan” in the form of products and solutions for solar, backup power, food storage, and natural first aid. Being prepared does not need to be scary. # PlanPrepareRelax

Business highlights

25 years of trusted experience

Services we offer

Turnkey installs or equipment only sales of solar panels, back up generators, and off-grid packages. Warranty/Service on Generac generators

Services we don't offer

Handyman electrical work

Amenities

Warranties
Yes
Senior Discount

$75



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-14 of 14 reviews

Kim I.
09/2019
5.0
generator service
  + -1 more
I have used Entech twice for my whole house generator needs and they have done an outstanding job each time. They finished on-time and cleaned the area without me asking. Their friendliness and professionalism makes them a joy to work with.
Description of Work: Whole house generator was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vernell B.
11/2018
5.0
generator service
  + -1 more
Technician was very knowledgeable and efficient. He was always on time and did an excellent job. It is time for my existing generator to be replaced and I will be using them for purchase and installation.
Description of Work: Generator Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Entech Electronics, LLC
It's been a pleasure working with you! We look forward to caring for your new Generac generator for many more years to come! On behalf of enTech and our technical staff, thank you so much for your business!

Sandip M.
01/2018
5.0
generator service
  + -1 more
Entech Electronics has provided me outstanding support and care for my generator over the years. They are reliable and dependable. I give them my highest recommendation!
Description of Work: Generator service and oil change. Daily cellular monitoring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Entech Electronics, LLC
enTech has the greatest clients! Thanks so much for taking the time to share your thoughts and experiences! We really appreciate it.

Andrew K.
11/2017
1.0
generator service
  + -1 more
They sent a lady out to give an estimate. She was not well equipped for this function, based on two factors: a) she wasn’t willing to fully examine the attics to see whether electrical line could be routed through them to the other end of the house. Instead, she poked her head in attic doors and asked me if ‘they connected’. I had no idea and it wasn’t my job to find out. She never looked further, instead determining that trenching the lines through the yard was necessary. She was at my house on a Friday and said I would receive the bid on Monday. Never got it Monday or most of Tuesday and on;y received it after calling late in the day. When she did submit the bid, it indicated the bid would come to approximately $52K for a 48,000 Watt unit installed with all equipment and labor, which shocked me. Why? Because only a few weeks earlier I had bought a 38,000 Watt unit for another house I own in Florida and turn-key that one was only $20,409! That was 2.6 TIMES as HIGH as what I’d just paid elsewhere. One difference listed was that the larger generator was about $4,000 more, the rest was in labor and materials. Just to set my mind at ease, I called a second contractor to submit a bid. The new company sent a MASTER ELECTRITION to gather information and got the bid back to me quickly as promised. Final result? It was not a 48,000 Watt unit recommended, but a 38,000 Watt unit, just like my other house. And instead of $52K, it was a little over $22K, within about a couple of thousand dollars of the one I had bought in Florida. In addition they gave me a FREE 7 year warranty on the unit from a promotion being offered by Generac, which this company never even mentioned. The degree of professionalism between these two companies was like night and day. I would NEVER consider using this company for any work I have in the future. Just a horrible experience all the way around.
Description of Work: Whole house generator

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from Entech Electronics, LLC
We're sorry you were not happy with our estimation services, or the cost of the bid for your project. Considerable time was spent onsite, gathering details for a load calculation (to verify proper sizing), taking pictures, and getting measurements. All of this data is then reviewed by our in-house Master Electrician. Since you were unable to provide any blueprints, plans or even verbally verify that the multiple attics were connected, in some way, it was decided to quote underground. This was to avoid any possible issues during install, which could cause change orders, and result in headaches for both parties. The reason we did not enter the second-story attics was due to the knee-high blown insulation that extended to the doorways, prohibiting us from entering without making a mess. Since there was no guarantee of verification, it was decided, it would be preferable not to do so. As to the size of the generator quoted, we stand behind our analysis. You mentioned that you were quoted a 38kW for your 2900 square foot home in Florida. This was not an apples to apples quote comparison. Your home here in Plano, Texas, is more than twice the size of your home in Florida. Your home here is 7,141 square feet, with a pool, hot tub and 8 large outdoor tennis court lights, very different than the Florida property. Plano also has strict sound regulations, that add to the scope of work required, and thus added expense. This is why your quote included special sound fencing to ensure these regulations were satisfied. The gas and electric, at your Plano residence, are on opposite sides of the large property. To place the generator in the backyard, as required by the city, this meant long runs for both components. There is not a one-size fits-all generator, each project and the resulting scope of work is unique. Using a smaller generator would mean the use of extensive load management and possibly having the generator lock out the larger loads, like your A/C units. With an investment of this size most clients would not be happy with that possibility, especially during an extended outage or the heat of the summer, when you need them most. We are not always the least expensive, but in the end, you get what you pay for. We believe the best value is not always the cheapest product or service. We pride ourselves on excellent customer service, honest and fair pricing, and we stay with our clients for the lifetime of their generator. We have been servicing the DFW area since 1999, and care about our clients. Our goal is ensuring that the generator will work as designed, when it's needed most. We wish you the best of luck with your project. For your safety, we encourage you to get proof of the final city inspections, to verify everything installed meets code.

Daniel S.
10/2017
5.0
generator service
  + -1 more
enTech is highly professional and very responsive. They perform excellent work.
Description of Work: Generator preventative maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jann H.
05/2017
5.0
generator service
  + -1 more
Have been using this co for years to maintain/service our residential generator. They have always been on time, professional and available to help when we've been in a bind. Their office staff has been great to work with as well as their technicians!! P.S. I'm a Realtor and have referred this co to many of my clients.
Description of Work: We have a generator that needs maintenance and/or repair. We needed a service call for both this time....

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ken H.
04/2017
5.0
Awesome. Great company to work with. Highly recommend
Description of Work: Installed 22 kw generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Ed C.
12/2016
5.0
generator service
  + -1 more
Entech did an excellent job and was always responsive to our needs in terms of installation and continuous service. I highly recommend them.
Description of Work: Had a Generac natural gas-powered generator to give continuous power to our single-family home in case of an electrical outage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Laura H.
07/2016
5.0
generator service
  + -1 more
Everything went very well. The technician was very professional and efficient. He asked the right questions and was very receptive to any questions and concerns I had. He left me with a sense that My generator that is vital to me as a result of my health would be in good working condition. He definitively represented the company well.
Description of Work: performed the preventive maintenance on the generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Peter D.
07/2016
5.0
generator service
  + -1 more
I called this company when having issues with an existing generator at a house I purchased. Their staff was very courteous, professional and helpful in identifying the issues, and I ended up hiring them for a periodic maintenance program and installation of a remote monitoring system. I would recommend them to anyone with a backup generator system at their house.
Description of Work: Initial maintenance of backup generator at residence, installation of remote monitoring system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,297

Clay M.
05/2016
5.0
generator service
  + -1 more
Excellent communication and service. Very reliable and prompt. They also monitor my system and I can get detailed information on its operation. Well satisfied with this service provider.
Description of Work: Maintained by 25KW generator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Pamela C.
03/2016
5.0
generator service
  + -1 more
They have performed generator maintenance and monitoring for a year with phone, online,email, and text message support. They have been very easy to work with and I strongly recommend their services
Description of Work: en Tech Electronics has maintained and monitored our home backup 48 KW generator since February 2015.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$815

JODY O.
12/2015
5.0
generator service
  + -1 more
We have always received excellent customer service from enTech. We will gladly continue our service contract with enTech as long as they provide it. We are very pleased with the service they provide our generator.
Description of Work: Serviced our generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142.17

Lee T.
08/2015
5.0
generator service
  + -1 more
unknown
Description of Work: They installed a backup generator.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    PO Box 360085, Dallas, TX 75336

    http://generatorsdallas.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Generator,
    Solar Panels

    FAQ

    Entech Electronics, LLC is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Entech Electronics, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Entech Electronics, LLC does not offer free project estimates.
    Yes, Entech Electronics, LLC offers eco-friendly accreditations.
    No, Entech Electronics, LLC does not offer a senior discount.
    No, Entech Electronics, LLC does not offer emergency services.
    Yes, Entech Electronics, LLC offers warranties.
    Entech Electronics, LLC offers the following services: Turnkey installs or equipment only sales of solar panels, back up generators, and off-grid packages. Warranty/Service on Generac generators
    Handyman electrical work

    Contact information

    PO Box 360085, Dallas, TX 75336

    http://generatorsdallas.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM