This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are Element Moving & Storage, the next generation of moving and storage. We are premier moving and storage company for the Dallas/Fort Worth and surrounding areas. At Element we are committed to delivering outstanding service to you, your family and your business. We understand you work hard for your belongings, and assets and we are dedicated to move your life’s work with the greatest care and respect. Whether you are moving locally in the Dallas area, or cross country to Seattle or NYC, rest assured Element will deliver uncompromising service, safety and care for your life belongings.
Business highlights
15 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential & commercial moving, auto transport & storage.
Packing, unpacking, crating of specialty items, pool table moving, piano moving.
They did a great job! I will recommend and absolutely use them, again.
Description of Work: Moving Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Element Moving & Storage
Thanks [Member Name Removed]. We appreciate the review and look forward to working with you again.
Michelle H.
02/2019
5.0
moving companies
+ -1 more
Great company. That is why I had them moved my home.
Description of Work: 3000 sq ft business and pack/moved home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Element Moving & Storage
Thanks [Member Name Removed]. It was great working with you on home and business move and we look forward to working with you again soon.
Wanda C.
12/2018
5.0
moving companies
+ -1 more
This company is great! There is a lot of teamwork, and that says alot about a company. They were very professional, but friendly and caring. I changed closing dates multiple times, and they were very accomodating and understanding. I would highly recommend them. Their price was a little higher, but it was well worth it.
Description of Work: Move me from Texas to Georgia and help me declutter home for selling it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Element Moving & Storage
Glad your move to Georgia was a success!
Sandy K.
10/2018
5.0
moving companies
+ -1 more
My move cropped up unexpectedly, and therefore I was not as organized and prepared as I should have have been. These guys were extremely friendly, flexible and went above and beyond to take care of any problems I had. I even had to split the move into two separate weekends and they accommodated exactly what I needed. When there was more help needed on the second move (because of my underestimation), they called in more manpower and got the job done - - they were professional and courteous every step of the way. This is by far the best experience I've ever had with a moving company. HIGHLY RECOMMENDED.
Description of Work: Downsize move from 1700 SF house to 685 SF apt
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Angela K.
10/2018
5.0
moving companies
+ -1 more
Element Movers was responsive from the moment I requested a price quote and answered all my questions about pricing and day of expectations. This was a small space to small space move, though they treated it with an equal amount of care and interest. The two movers on the day of were on-time, courtesy, professional, and placed accurate expectations for timeline. All furniture and items were protected and moved with care. I was able to handle other parts of the move knowing that they were able to get the items onto the truck and to our new home. Move started at 9:30am and completed by around 2:30pm.
Description of Work: Move from 1-bedroom to 1-bedroom cross-town
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
lee B.
07/2018
3.0
moving companies
+ -1 more
I was scheduled for a 12-4pm arrival time to move. I called at 4:30 and was told I had to be moved to the next day because the crew got held up on the job prior. I realize things happen but I wasted a vacation day at work so obviously, I was not happy. Also, they didn't let me know until I called. I didn't think that was very professional. Movers did a great job tho.
Description of Work: Moving in-town
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
1.0
Response from Element Moving & Storage
First, we would certainly appreciate the opportunity to apologize for the inconvenience. It is not a common practice for our crews to not give our customers warning until their window for arrival has passed. While the situation was unexpected and unavoidable, not providing adequate warning to our scheduled customers about such situations is not acceptable. We have addressed this issue directly with the crew members and dispatch who were involved. While we do ask the customer to forgive us, we also want to thank them for their understanding. We also want them to please stop and consider that should their move have been the one that tripled in size and needed many unexpected additional services (none of this information was provided to the Estimator ahead of time for us to be able to plan accordingly) we would have stayed until the job was finished to take care of them. Sometimes, in this industry we are forced to do what it takes to service each move, despite the consequences. This makes the logistics of the moving industry complicated and unpredictable. Thank you to our customers for still allowing us the opportunity to assist them with their move and to experience our exceptional service (as their rating of "quality" reflects). Hopefully our customers will change their mind and still consider using our services in the future; allowing us the chance to prove to them we care about all of our customers and we simply did not anticipate the lengthy move ahead of theirs. Thank you to our customers for sharing their experience.
WEI C.
06/2018
2.0
moving companies
+ -1 more
My moving experience with Element was stressful and unpleasant. On the moving date, the crew came almost 1 hour late with one less person than quoted. They worked slowly (compared to prior positive moving experiences), took a 1.5 hour lunch break and charged us for it (on top of us buying them dinner because they did not finish moving until 10:30pm), damaged multiple pieces of furniture, and did not finish the job (ellipitical unassembled).
Description of Work: Local Moving
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$2,500
Response from Element Moving & Storage
First, we would like to apologize for any inconvenience that the customer may have experienced. It is never our intention for our customers to be less than satisfied with our services. We ask that customers are available for a 2 hour window on the day of the move as the time of arrival depends upon many elements such as road, weather and mechanical conditions which are beyond our control. Movers: While we encourage our movers to work fast, we also ask that they work smart and take the necessary breaks to make sure they do not get too tired and drop items which results in damage to our customers' items. We appreciate that the customers were understanding and purchased dinner for the movers. That was a very kind gesture. We will have a talk with our movers and discuss possibly taking alternating breaks or smaller increments when they need to rest. Thank you to our customer for bringing this to our attention so we can avoid such future complaints. Damage: The customer filed a claim and was paid a settlement offer based upon their coverage choice of valuation protection and our legal liability. They accepted the settlement attesting that they were satisfied with the compensation. We regret that our customer felt the need to file a complaint. We trust that the above explanation enables them to better understand our position on these matters.
Loren D.
06/2018
5.0
moving companies
+ -1 more
It went very well. They were very friendly, professional and they were so good. They also wrapped everything to make sure there will be no damage or scratch. After using Element Moving & Storage, I couldn't imagine trying to do a move by myself.
Description of Work: They moved my boyfriend from his second floor apartment to a house and also took items to a storage unit for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Morris L.
05/2018
5.0
moving companies
+ -1 more
I was extremely worried about this very large and delicate furniture being moved without damaging it or the walls and floors around it. They took the job very seriously and everything went wonderful. The guys them self were very professional, dressed well, and showed up on time. I would and have recommended them several times.
Description of Work: I've used their services in the past to move an entire home. This move was some very heavy bedroom furniture and a dining set.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sury S.
05/2018
5.0
moving companies
+ -1 more
I know the owners through my community and they are very good people. They're very thorough and they do the work right.
Description of Work: They've helped us with the moves of our things to storage to accommodate the work being done in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Avdiel H.
05/2018
5.0
moving companies
+ -1 more
It was great. They did a phenomenal job. They were very kind to accommodate my time. I've been back and forth in basic training so they even did most of the packing and paid very close attention to detail and care in packing my belongings. I was very pleased.
Description of Work: They did our move from Austin to Dallas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,425
Dana L.
05/2018
5.0
moving companies
+ -1 more
Having had several positive experiences with Element, I called them without hesitation when I needed the children’s furniture brought to my house. They were very accommodating of my crazy schedule and made it possible for me to receive my furniture when I needed it. They confirmed our scheduled pick up and came on time as expected. The movers were friendly and professional. They wrapped the furniture and made sure to deliver it in great condition. The drop off was just as smooth as the pick up. Once again, we were impressed with Element’s punctuality and professionalism. I am a repeat customer and will definitely call Element again for future moving and storage needs. I highly recommend Element!
Description of Work: I needed a 5 piece children's bedroom set moved to our house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Element Moving & Storage
[Member Name Removed], thanks so much for the great review.
Morris L.
04/2018
5.0
moving companies, piano moving
+ 0 more
Element moving did an awesome job for us while moving delicate and heavy home furniture. Their employees are very professional, well mannered and respectful. They showed up exactly on time and did not cause any damage to our belongings. I highly recommend them and would definitely use them again in the future. A special thanks to my moving crew - namely Sammy, Elazar, and Juan Carlos!
Description of Work: Home furniture moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ayala O.
04/2018
5.0
moving companies
+ -1 more
My experience with Elements moving was EXCELLENT!! I used them to remove all the furniture in my both living rooms before a big party I had and of course to bring them back the next day. The guys were so nice, gentle with the furniture, didn’t damage the walls and did their best to stay out of the way of any one else who was working at the house at the same time. I especially Appreciated their patience when they came the next morning to return the furniture to its place. I scheduled them first thing in the morning and when they came everyone was sleeping so they went to Starbucks and came back 45 minutes later. Then it took a while to figure out where to put our big carpet and they were super patient and kind. To sum it all up I had the best experience with element moving from start to finish and I can’t wait to use them again. Thank you Lee and Elle You are doing and amazing job!
Description of Work: Moving furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Element Moving & Storage
Thanks [Member Name Removed]!
Sarah N.
01/2018
5.0
moving companies
+ -1 more
Excellent! The movers were prompt, professional, careful and the customer service was good!
Description of Work: Moving furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Element Moving & Storage
So happy to hear that you were pleased with your services. Thank you for your kind review!
Gabriel Y.
01/2018
5.0
moving companies, piano moving, Uncategorized
+ 1 more
From the the beginning element put us at ease, we agreed that they would pack for us, take all our belongings to our new home, and even put all our furniture in a place in which we chose. They had all the supplies; boxes, cushions, blankets and movers that were polite and able to lift. Turned out to be a fun day. I went in expecting the worst and instead got blown away by good old fashioned excellent customer service. Thankyou element! Looking forward to our next move!
Description of Work: We were relocating from Dallas to Plano, TX. My wife and I decided on taking a chance with a moving company. To be honest we weren’t excited about the idea due to past experiences that didn’t turn out all too well with another moving company. But, we needed help moving. Boy did we choose right! That’s why I’m writing this, I was really moved by this company (pun intended).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Element Moving & Storage
Thank you very much for taking time from your day to share your experience. We appreciate your efforts! Please feel free to contact us should you need in the future!!!
Gabriel S.
01/2018
5.0
moving companies
+ -1 more
The movers were fast and efficient while still taking time to protect my belongings and the house floor and walls.
Description of Work: Furniture delivery and multiple moves for me and many clients that I referred to Element Moving and Storage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Element Moving & Storage
[Member Name Removed], thank you for your positive review. Please feel free to contact us if you need to move again!!
Robin S.
01/2018
5.0
moving companies, storage units
+ 0 more
I can't praise this company enough. Element MIcing is the best moving services we have ever used. They are honest, reliable and hard workers!! The office staff is also very kind and helpful! Their Integrity truly shows in their practices. We have used them several times and we have always been satisfied. Other movers just don't compare. They're simply the best!!!
Description of Work: Furniture and boxes, packaging, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Element Moving & Storage
Thank you [Member Name Removed]! It is appreciated that you took the time to share your experience with others. We hope to assist with any other moving needs you may have in the future.
Lisa F.
01/2018
5.0
moving companies
+ -1 more
Amazing. Even had to hoist my couch over the balcony because it would not fit through door.
Description of Work: Move home into storage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Element Moving & Storage
[Member Name Removed], we are glad to be able to assist you with this task. Thank you for your review!
Lindsey G.
01/2018
5.0
moving companies
+ -1 more
They were fantastic! They picked up from two separate locations and finally moved us to our new home! The service was great and I would use them again. I definitely recommend this company!
Description of Work: Hired this company to move us
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Element Moving & Storage
[Member Name Removed], It was our pleasure to assist you with your move! Thank you for sharing your experience!!
Siva K.
01/2018
3.0
moving companies
+ -1 more
The Good: Overall packaging and pickup experience. Gorge was good in managing the pickup and worked around my schedule. The Bad: Additional charges levied for packing material. This was after they had an onsite assessment done before estimation. $80 for a wooden crate to pack a glass TV stand. $20 for each additional medium boxes beyond their estimate. Also I paid $300+ for full value protection but they never provided the policy information despite repeated reminders/calls/emails. I paid $300 for washer/dryer hookups but the delivery person refused to hook it up saying they are not equipped. Also had a tough time getting a delivery estimate from them. The Ugly: One broken clothes dryer, missing connectors for one shelf (now it is useless) and one medium box lost upon delivery. I have made a claim on these only to be told I have to wait 6 months before they will get back. Also I only get one shot at the claim, so if I miss even one piece of document or info that they expect, I will end up forfeiting the claim without a second chance (as per the claim service provider). In summary: DO NOT purchase full value protection, it is a joke. Also keep extra boxes for packaging ($2 at home depot compared to $20 they will charge for additional packing materials). Call local help for washer/dryer hookup and save money.
Description of Work: Moving household from Texas to Florida
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$4,400
Response from Element Moving & Storage
First, we would like to apologize for any inconvenience that the customer may have experienced. It is never our intention for our customers to be less than satisfied with our services. All of the customer's complaints will be addressed through filing a claim. The customer registered to file a claim with CSI, our 3rd party claims company, on 01/02/18 . They successfully filed their claim on 01/03/18. Since this was a long distance move, Federal Regulations allow up to 120 days for the processing of the claim. All claims are processed in the order they are received. Compensation will be offered based upon our legal liability. We regret that the customer felt the need to file this review. We trust that they will find resolution through the claims process.
Joy H.
12/2017
5.0
moving companies
+ -1 more
I could not be more thankful for Element Moving & Storage. I am a co-founder for a non-profit for Haiti. We are located in the Chicagoland area and happened to be blessed with donors, located in Dallas, TX, who had donations to give us. Element Moving & Storage company was the answer! All 44 boxes of donations were safely packed and delivered by Element. Everyone we worked with over the phone and in person were kind and very professional. I would like to highly recommend their services to anyone who needs a trustworthy, dependable moving company. Many Haitians will be blessed by the items donated that are now in our hands!
Description of Work: Out of State Delivery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Element Moving & Storage
We are happy to hear that you were satisfied! Hope to assist you with any future moves!
Marcela R.
11/2017
5.0
moving companies
+ -1 more
They were so professional, so nice, and so careful. They even threw out the old furniture that wasn’t even part of their contract. And they did it so nicely
Description of Work: I needed furniture picked up from one house and delivered to another
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Element Moving & Storage
We are happy to help!
Deborah K.
11/2017
5.0
moving companies
+ -1 more
After calling about 5 moving companies I chose to hire Element moving. The rep that set up my move was very detailed and just seemed happy to asist me. He really made me feel comfortable with this company. The day of my move the guys where great. I was down sizing and being the procrastinator that I am I was still deciding what to move and what to take. The gentlemen were very nice and told me to take my time even when I had them move thw same item 3 times because I couldn't decide, the lead guy was patient. I would definitely recommend this company, they we're awesome. They even took my donations for me!!!
Description of Work: I recently had to downsize from my 2300 sq ft house to an 1100 sq ft apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Element Moving & Storage
We work hard to provide our customers with the best service possible. Thank you for your kind review.
Ann C.
10/2017
5.0
moving companies
+ -1 more
They did an excellent job wrapping my furniture and took care loading the truck. The price was very competitive.
Description of Work: Element moved my household goods. I had Approx 18000 lbs so it took 2 trucks. I packed the boxes and they loaded/unloaded the truck and transported to my new house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage
FAQ
Element Moving & Storage is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Element Moving & Storage accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Element Moving & Storage offers free project estimates.
Yes, Element Moving & Storage offers eco-friendly accreditations.
No, Element Moving & Storage does not offer a senior discount.
Yes, Element Moving & Storage offers emergency services.
Yes, Element Moving & Storage offers warranties.
Element Moving & Storage offers the following services: Residential & commercial moving, auto transport & storage.
Packing, unpacking, crating of specialty items, pool table moving, piano moving.