Drain Doctor

The plumber arrived promptly, listened to me describe the problem and previous attempt to fix it, then proceeded to go up on the roof and run an auger down the vent. He had the pipe unclogged within 30 minutes.

I noticed that I had roots coming out of my outside drains and they did not drain water at all. I called Drain Doctor and they came out the next day. They called before they came. The worker who did the job was very efficient and personable. He did a great job.

Very prompt, polite and knowledgeable.

Their tech was very nice and explained every detail so I could understand what was going to be done. His name was CHARLES.

I called, they were available, they came, they fixed it and I was pleased.

One of our kids must have dropped something down the toilet. It was backing up and backing up into the bathtub. I called when they opened at 7:00am. They said someone would be out before 9:00. Ramon showed up at 8:30. Our house didn't have adequate external access to the sewer line, so he had to remove the toilet from the floor to get proper access. He worked much more quickly than I anticipated. While he was on site, I asked him to repair some of the other slow drains we had in the house (to prevent another plumbing emergency. I will certainly call on them again.

Found 4 golf balls in pool drain, plus additional blockages; also found some blockage in sewer line. Cleared all with little problem.

We had tried snaking the line without sucess. I got this company from recommendations on this site, called around 7:30, they said someone would be here between 8 and 8:30, he was, did the work, cleaned up and that was it.

I thought that the charge for this was so very reasonable. They were just great all the way around. I really have no complaints with them. They did what they came to do and that was that. They were on time and not to mention, very professional. I would be happy to refer them.

The service man from Drain Doctor showed up the same day I called and accomplished the task quickly and easily, he was here only about a half an hour. He was polite and friendly and cleaned up everything well, even washing the bathtub. I would recommend his services to others with this need.

He was prompt and came right away. It was after hours when I called so I had to pay $15.00 toward the after hours fee. The service I received on the phone was great and the guy that came was polite. I was very impressed on how quick they responded to my needs. They got the sewer fixed and we haven't had any problems since then. I would definitely recommend this company.

I would give them an A. They did the work quickly and got it unclogged. They did not make any mess. The price was very affordable. I would use them again since I liked the company.

They told me that my problem was down by the sewer and it should be the city's issue. They pointed me in the right direction!

They ran into a problem and a drain pipe broke, but they did fix the problem.

They were very pleasant on the telephone. They had a man out here in 20 minutes! I am not kidding!!! He finished the job promptly. We will definitely call them again!

Drain Doctor is a breath of fresh air. Incredibly timely in getting to the job site and professional, quick and thorough in their work, at half the cost of another "professional."

They were right on time with everything. Also gave us a month warranty in case it happened again.

Great! Nice to work with, charged what they said they would. Did a good job. We will for sure use them again.

I had a major sewage backup which I discovered upon coming home after work on a Friday. I called and the owner said he could have a man out first thing Saturday morning. True to his word, at 8am on Saturday a technician was at my house. He was polite, efficient and got the job done for a very reasonable price. These people are good. By 9am I was in the shower and the drains worked perfectly.

We were very satisfied. They were very fast and efficient.

When the appointment was made, the representative told me that a plumber would arrive within two hours. Ramon arrived within 1 1/2 hours and completed the job in 30 minutes. He was very polite, and diagnosed the problem immediately. He snaked out the drain from the roof top stack vent. The price was very reasonable (even with the extra $15.00 flat rate holiday fee). We will definitely call Drain Doctor again.

Excellent service provider. Initial phone call requesting scheduling service was returned w/in 10 minutes. Given a two-hour window for schedule rather than 1/2 day usually quoted by service providers. Advised of rates at time service scheduled. Company rep called to advise service rep would arrive w/in the hour. Rep arrived w/in 20 minutes, immediately assessed the problem. Finished work w/in one hour. Very professional. Reasonable pricing, no surprise charges. Would use this service provider again.

The technician arrived as scheduled, and performed all services quickly and efficiently. The price for the services was fair and quoted up front before he began work. The tech was also careful of getting any part of my home dirty with his equipment or shoes, and wiped down the shower areas where clearing the drains had caused a slight mess. He also recommended some fixtures that I should consider replacing, but this was based on their condition and poor quality and not to sell me additional services. I am very happy with the service received.

They work hard, their fees are reasonable, and they are dependable. One of the service technicians was not as thorough, and I ended up having to call them back. They usually are quiet thorough.

I THINK THE PRICE WAS PRETTY REASONABLE.