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Drain Doctor

Drain Cleaning, Plumbing, Sewer Cleaning,

About us

The Drain Doctor professionals are experts at sewer and drain cleaning. Since we first opened our doors to serve the Metroplex back in 1973, we have provided drain service only. As a result, Drain Doctor is the Dallas Plumbing industry leader with clean equipment and the most thoroughly trained, courteous service technicians, and the most professional and efficient office staff.

Business highlights

51 years of trusted experience

Services we offer

Dallas Drain Cleaning Contractor, Drain Cleaning, Sewer Cleaning, Drain Stoppage, Tub Drain Cleaning, Toilet Drain Cleaning, Residential Drain Cleaning, Commercial Drain Cleaning, Industrial Drain Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 410 reviews

GARY W.
03/2017
5.0
drain cleaning
  + -1 more
Very well. The technician was prompt and professional. He did an excellent job at a fair price.
Description of Work: Clogged plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JESSE O.
03/2017
5.0
drain cleaning
  + -1 more
It took the technician two separate trips, about a two weeks apart, to finally get the master shower drain cleaning out and flowing properly. There was no issue or charge for the second trip since was still under warranty from 1st trip.
Description of Work: Had water backup and slow drainage of the master bathroom shower. Also had Drain Doctor snake out the kitchen line as a preventative measure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183.5

Phillip V.
02/2017
5.0
drain cleaning
  + -1 more
Had a complete blockage somewhere between my house & sewer. I had a family gathering beginning in about 24 hours, with 14 people staying at my house, most coming from out of town. Called plumbers, but they couldn't come out immediately, so one of them recommended Drain Doctor. Called them, and they sent someone over in less than one hour, and within about 30 minutes had cleared the blockage. Best $174.50 I've ever spent. Can't recommend highly enough.
Description of Work: Cleared a sewer blockage between my house and sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174.5

Brian W.
02/2017
5.0
drain cleaning
  + -1 more
Very well. The Drain Doctor guy called to say he was on his way, showed up about 20 min later and had the drain flowing about 20 min after that. All in all, happy with the service but it was a little higher than I'd expected.
Description of Work: Clogged drain pipe from kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Vicky M.
02/2017
5.0
plumbing
  + -1 more
I had a very good experience with Drain Doctor. They were fast, cheaper than any body else. They got here on time, fixed it and was gone. I was very pleased. The price was great, I was very pleased. I do know the price was less than a hundred 'cause I have called several places and everybody was over a hundred. Of course, I would consider using them in the future if I needed.
Description of Work: Drain Doctor unclogged a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
02/2017
2.0
drain cleaning
  + -1 more
The plumber arrived at approx 4 pm. We told him we thought it might be a plugged air vent as water was not backing up in the tub, toilet or sinks in the house. He checked the drains and agreed the drains were not plugged. He felt the problem might be related to the bathroom remodel in progress and dismissed the vent as the probable cause of the problem. We told him the remodel had been in progress for longer than the odor had been present. He did not want to check the air vents located on the roof. We will not be hiring Drain Doctor again as he took our money and did not provide anything but lip service!
Description of Work: We called Drain Doctor on Feb 11 at approx 9am, for a sewer smell coming from the bathtub in the master bath. As there was no water back up it appears the vents needed to be cleared and this provider charged me a svc fee and failed to provide the service needed to complete the job.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$60

JENNIFER P.
01/2017
5.0
drain cleaning
  + -1 more
Everything went great. I called and was told that the Drain Doctor could send someone out within the hour. Steve arrived and did an extremely professional job--solved the problem and explained what he had done. We are very pleased and will use Drain Doctor again.
Description of Work: We had a clogged kitchen sink and we had exhausted our solutions--plunging, baking soda and vinegar and an enzyme solution. We needed to find someone to provide service on Saturday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Caroline A.
01/2017
5.0
sewer cleaning, drain cleaning
  + 0 more
I've used Drain Doctor four times previously for various other drain issues inside my home. I called their office the Wednesday after Christmas and they were booked solid, but did schedule me for the next morning. Steve, the technician, arrived within 30 minutes of his calling to let me know he was on the way. He immediately saw the problem around the line cleanup pipes in my yard, and started his auger to open the line. Steve was very personable and professional, and he had the job completed in less than half and hour. (They also provide a $10.00 discount for Angies List members)
Description of Work: My sewer line was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jim H.
12/2016
5.0
drain cleaning
  + -1 more
My call for service was answered in a friendly and professional manner, and even though the technicians appeared to be fully booked, the office staff took my information and promised to return a call and find a technician who could stop by the same day. I received a call and the technician showed up as promised within 30 minutes of the call. Steve diagnosed the likely problem quickly and once I showed him where the external clean-out was located, he had the clog cleared within 20 minutes. Great service at a reasonable price!
Description of Work: Drains and commode in both bathrooms were backed up so a clog in the main sewer line was the expected problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Donna H.
12/2016
5.0
sewer cleaning
  + -1 more
Job well done. Cam out the day before Thanksgiving within 24 hours. My usual plumber could not fit in, but Drain Doctor did.
Description of Work: sewer backup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Emily T.
12/2016
5.0
drain cleaning
  + -1 more
They called about 30 mins before arriving but arrived in 20-25 mins. Technician knew what to do and was very efficient. It was not a sew line that needed cleaning, which we knew, but the line inside the wall.
Description of Work: Two drains cleaned in old building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

KATHLEEN G.
11/2016
5.0
sewer cleaning, drain cleaning
  + 0 more
Drain Doctor called to let me know the technician was on his way and arrive in 10 minutes. Ramon was there within 10 minutes and after showing him where the clean out was, he immediately went to work. He had it cleared within 30 minutes and had water running and toilets flushing perfectly! I will ask for Ramon again. He is knowledgeable and very professional.
Description of Work: The toilets wouldn't flush and were clogged. The drain pipe and sewer pipe to the street needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Paul L.
10/2016
5.0
drain cleaning
  + -1 more
Got the job done and no problems since
Description of Work: Cleaned drain in shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Judy R.
10/2016
5.0
plumbing, drain cleaning
  + 0 more
WITHIN 30 MINUTES OF MY INITIAL CALL, I RECEIVED A CALL THAT A TECHNICIAN WAS AVAILABLE. HE MET ME AT MY HOME AND WITHIN 15 MINUTES HE RESOLVED THE ISSUE AS WELL AS GAVE ADVICE AS TO HOW TO PREVENT THE ISSUE IN THE FUTURE.
Description of Work: CLOGGED TOILET

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jay W.
08/2016
5.0
drain cleaning
  + -1 more
Great! Done in about 30 minutes. Same day service.
Description of Work: Snake a drain in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

BILL F.
06/2016
5.0
drain cleaning
  + -1 more
It went great! Having used the Drain Doctor several times in the past, when it comes to drain stoppage, I only think of them and do not even compare prices. Their cost is always fair, very competitive and the service excellent. I called the Drain Doctor one day, explained that I had a bathroom sink that is clogged up and the receptionist scheduled a technician to come out the next day. Hulian showed up right on time and did an outstanding job unclogging the drain. He accessed the drain by way of the drain pipes below the sink and used his power tool to clear the stoppage. The drain worked great when he got through. Because of Hulian's skill, I did not have to pay a roof access charge which was the next step if the drain could not be cleared from the ground. I highly recommend the Drain Doctor for any stopped up drains. The Drain Doctor does not provide a full gamut of plumbing services and instead specialize in specific areas which for those who has a drain stoppage, this is a great advantage. Cost is lower and techs have more experience with unclogging drains. Try the Drain Doctor!!
Description of Work: Cleaned out bathroom sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

DONNA M.
05/2016
5.0
plumbing
  + -1 more
It was an extremely hot day and he didn't stop working until the job was complete. They were very careful and very reasonably priced.
Description of Work: I had a plumbing stoppage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zach K.
05/2016
5.0
drain cleaning
  + -1 more
$125 base charge plus $20 weekend charge. They have a $10 coupon here on Angie's List if you visit their page. The technician was very friendly and professional. The pipe itself was very hard to reach since it was underneath the HVAC unit and below the floor boards. He didn't have alot of tools with him except some very basic plumbing tools but, we were able to collaborate and using some of my tools we were able to clear enough space to get to the drain. The important thing here is that he stuck with it and didn't just shrug his shoulders and drive away. He took caution with the old cast iron pipes not to do any damage to them and cleared it out 30 feet. He took some extra time to explain to me why this type of drain needs to be cleaned once per year to preserve the pipes and further volunteered that flushing a couple cups of bleach down this drain once per month during the summer will help to prevent buildup. Add to that the service charge which was only about half of what I expected to pay and I am a very happy customer with a free flowing drain that's no longer seeping into my garage walls.
Description of Work: Cleaned a fully clogged 3" cast iron AC unit drain pipe. $125 base charge plus $20 weekend charge. They have a $10 coupon here on Angie's List if you visit their page.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Raj A.
04/2016
5.0
sewer cleaning
  + -1 more
It went very well, very fast service called at 1:30 PM and the technician showed up 3:00 PM same day. AWESOME SERVICE!!
Description of Work: Drain Clogged in Bathroom and they ran the clog line (snake) to clear the clog. RAMON was the service technician and he was very professional and addressed the issue quickly. I will recommend them and use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Robyn S.
04/2016
5.0
drain cleaning
  + -1 more
Yulien came out to our house, on time (with the promised 30-minute call ahead by their home office), and he eas super nice. We have an older home so he had to figure out where are the lines were under the house. He finally found the water backing up under the deck in our backyard. He crawled under, found the line, then got out the equipment from his truck and snaked the line.
Description of Work: Our toilets were making funny noises and our shower and toilets were not draining. Drain Doctor diagnosed the problem and then cleared the clog in the line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas D.
03/2016
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Call these folks first if you have any drain issue. They are not certified plumbers but the do EXCELLENT work clearing any drain issues. This is absolutely the best thing I have ever learned from Angie's List. They will not dissapoint. Highly recommended.
Description of Work: Cleared slow sink drain, clogged toilet and removed roots from sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139.5

lyle H.
03/2016
5.0
plumbing, drain cleaning
  + 0 more
prompt, courteous, cleaned up everything after job.
Description of Work: Cleaned sink drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jessica S.
03/2016
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Serviceman showed up about 45 minutes after I called, was courteous and professional. Cleared the problem in about 20 minutes, no hassle.
Description of Work: Cleared a clogged kitchen sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Regis C.
02/2016
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Technician arrived around 11am. Exactly when they said he would. He was courteous. removed his shoes in the house. quickly checked toilet and sinks that were backing out. Found sewer access outside and used snake to clear it. After he was done he still went around the house and checked other drains. Cost exactly what they quoted over the phone.
Description of Work: Fixed toilet and sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Loren G.
01/2016
5.0
plumbing, drain cleaning
  + 0 more
We called on Saturday morning. We were told that someone would be out by mid-afternoon. We were also informed that there was an additional $20 charge because it was Saturday. Ramon showed up and was professional and very nice.
Description of Work: Unclogged our drain.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

unknown, Dallas, TX 75220

http://www.draindoctor.org

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Plumbing,
Sewer Cleaning,
Drain Pipe Installation

FAQ

Drain Doctor is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Drain Doctor accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Drain Doctor offers free project estimates.
No, Drain Doctor does not offer eco-friendly accreditations.
No, Drain Doctor does not offer a senior discount.
No, Drain Doctor does not offer emergency services.
Yes, Drain Doctor offers warranties.
Drain Doctor offers the following services: Dallas Drain Cleaning Contractor, Drain Cleaning, Sewer Cleaning, Drain Stoppage, Tub Drain Cleaning, Toilet Drain Cleaning, Residential Drain Cleaning, Commercial Drain Cleaning, Industrial Drain Cleaning

Contact information

unknown, Dallas, TX 75220

http://www.draindoctor.org

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM