Drain Doctor

They were affordable and they did a good job.

We called to set up an appointment. We told them that we had used them before and had found them on Angie's List. Even though Tarrant County is covered, they would probably have had to schedule us for the next day, but they didn't! They said they would be out around 3:45 and they were there on time. The fix was quick and appreciated!! We used to have to get our drains snaked out every single year. We live in an old house and the pipes aren't in the best shape. Because of a tip that the Drain Doctor service guy gave us 2 years ago, we haven't had to make that call!! Hallelujah!!

I am satisfied with the overall work of this vendor. The service person was friendly, professional and efficient.

He did a very good job quickly and efficiently for a reasonable price.

I called at 10 AM and the technician, Luis, arrived less than 45 minutes later! Snaked the drain, problem solved in 30 minutes! The tech also explained to me that the city can come out to clear the sewer from the front of the property, but my house is the only house on my block with no clean out access at the front of my property! He told me I could call the city to come install one at my property on the city's dime...that was worth the cost of the service call itself! I'd use this company again and request Luis as my technician!

Fantastic. Drain Doctor came out the same day called. Did a very professional job, cleared the clog, and charged a very fair price.

I am satisfied with the overall work of this vendor. They were very responsive to my calls and did the work as promised at the price quoted. Additionally, their office made followup calls to keep me posted of the schedule of their repairman. They provided a $10 discount for being an Angie's List member. One issue I had was that they originally scheduled to come out on a Monday between 10am and Noon (They picked the time;not me). At about noon I got a call saying they would be there by 4 pm. This screwed up my day entirely and due to other matters that day, I had to cancel. The repairman called at about 2 pm saying they were in the area if I was still available. I informed him that I had made plans for the morning repair and not the afternoon and could not meet that day. I rescheduled for the following day but stressed that they needed to come between the hours they choose as to not inconvienence the customer. They did meet this requirement the following day. The repairman was friendly, professional and efficient. Drain in the upsatirs lavatory was cleared and he was in and out in about an hour. Not sure if related, but the tub drain in the same bathroom as well as the downstairs lavatory drain (right below the upsatirs bathroom) began to drain slowly after the Drain Doctor repair. Poured a liquid drain cleaner into both drains which cleared each fully. All is now well with my drains.

The technician called before he arrived, was on time, immediately diagnosed the problem. The commode was not flushing completely because a blue tablet cleaner was stopping the water from completely drainging after it was flushed, even though the tablet had dissolved. He got it flushing in about 10 mins., and it's worked fine ever since (I certainly won't be using any of those tablet cleaners again!). A few days later, the office called to follow-up on the job performed and to make sure everything was still working. I would not hesitate to use Drain Doctor again......great technicians and office staff!!

Everything so exactly as they told me on the phone. They came to the house very promptly. Cleaned up after themselves. Even called the next day to make sure their work was satisfactory.

The toilet in my guest bathroom was not draining properly, and I had not been able to clear the clog myself. I called Drain Dr. late afternoon on the 14th and they were able to come at 10 am on the 15th. (It was not an emergency, since it was not overflowing and I have two other bathrooms.) The serviceman arrived promptly and was courteous and professional. He cleared the blockage quickly and did not leave a mess. They gave me a $10 Angie's List discount without my asking for one. Also, someone from their office called a couple of days later to see if the toilet was still working properly. I have been a homeowner over 30 years, and I can't remember a company ever making that kind of follow-up call! In addition, they sent a postcard asking for an evaluation of the service call. This company seems very concerned about quality and customer service. I would definitely use Drain Dr. again, and I do not hesitate to recommend them.

great - very prompt and professional. Well priced

I had some stoppage in the automatic washer line and it was too far for me to get but this company was able to reach it. They arrived sooner than what time they said they'd be here and they got it done in a reasonable amount of time. I thought the price was reasonable. I've had to deal with plumbers in the past and this company is probably the best one that I've dealt with. I can't say enough good things about them; I am very satisfied with their service and I would use them again.

They were outstanding. I paid very little for their services, they were prompt, they were efficient, and they were on time. Their website is absolutely above and beyond what you would expect from a company; they tell you exactly what to do and they provide tips. I recommend them and I believe they deserve their A rating.

I called Drain Dr. because I had a washer that was overflowing. They sent a technician who attempted to clean a clogged drain but stopped the process and informed me it was not clogged. He also told me it was my washer and I probably needed a new one. I understand paying a service fee but did not agree that I should pay the full fee.

The company is great. They are drain specialists and have a great operating model of providing qucik, high quality service with knowlegable techs for a fair price with only a $15 premium on a weekend.

Ramon came out today to clear our sewer/drain line. Last night I called Drain Doctor because all the toilets were either plugged or slow to empty. They said they could be out in the morning between 8 and 10. This morning they called and firmed up the appt. to between 8 and 8:30, a nice waiting window I must add! This was not my house, my daughter was housesitting, so I was not familiar with the plumbing. The drains must have cleared on their own overnight. Ramon suggested that the toilet paper dissolved and the clog cleared on its own. I promised him that I would call him when my own 77 year old house's sewer line clogs up next time(as it does every 6 months or so.) Great service, great attitude (especially considering there was no exchange of money), and I will most definitely call and ask for Ramon next time I need help.

I called Drain Doctor on Wednesday, 6/30/10 to schedule an appointment for Friday, 7/2/10 (someone would be home that day). Drain Doctor scheduled a service tech to arrive between 8 am & 9 am Friday morning. As scheduled, the tech arrived, assessed the situation and got right to work with his drain snake and in about 45 minutes had cleaned out the line from the laundry room to the street. He tested the drain and it sounded much better when draining. The tech was friendly, courteous, and very professional. He even noticed we had cats and was very careful going in & out to be sure no cats 'escaped'. Thanks for a great job, Drain Doctor.

All went well. It was a Saturday when the problem reached the point where we had to do something in order to do such things as fllush toilets, shower or run the washing machine. I found Drain Dr. on Angie's List, where its record was one of the top. They told me by phone that there was an extra $15 charge for weekend service. Most of that was offset by the $10 deduction they gave me for being on Angie's List. The "Dr." arrived at the promised time, did the job quickly and effectively, and checked it out carefully afterward to ensure that the the line was quite clear. A few days later I also had a phone call asking me if all was still functioning properly (as it was, and still is). In short, I was fully satisfied and ready to use them again for plumbing problems. I also recommend them highly to others.

When we used the washing machine it was backing up into a nearby toilet and bath tub. I tried clearing the clog with a manual pipe snake with no luck. Called Drain Doctor and they came out withen a few hours and they cleared it up easily.

They were prompt, reasonably priced, and professional. I would use them again as needed.

Jose showed up early, diagnosed it quickly and fixed it by disassembling the drain under the sink and cleaning it. Excellent job and I'll call them next time. Oh, and I got $10 off for being an Angie's List customer.

I am remodeling my pool and installing a drainage system from my pool deck to the sewer. My pool remodeling G.C. discovered the drains for the deck were clogged. I called DD. Dina, answered my call and dispatched Eddie (foreman). Eddie arrived with in one hour, inspected my pool deck and got right to work. He had the drains cleared in about 1 1/2 hours. He was very professional and made recommendations on how to keep my lines clear of debris. I feel I received a lot of value for not a lot of money and highly recommend Drain Doctor!

Very good experience. Eddie was polite, friendly and cleared the blocked drain quickly. They responded fast, quoted a fair price up front (which is rare) and worked consistently with the A rating on the website. My only quibble was that they asked for credit card info before they arrived which was a cause of some friction and set my alarm bells ringing, but they relaxed that rule for me and other than that it was a good experience. I didn't ask for the $10 Angie's List discount as I felt like they deserved every penny.

When I called the office the person answering the call was very efficient and professional. The techician came out the next day and cleared the obstruction within 30 minutes. They are very helpful and I would definitely use them again and will recommend their services.

Fabulous!!! I called at 7am; technician was at my house at 8am. Friendly and very efficient. I couldn't ask for more. Thank you!