Drain Doctor

He was very punctual and the company called ahead of time, which I appreciated. He was efficient and quick. I was very satisfied.

They were perfect, just like the old days! I would use them again.

These folks came to our home within 2.5 hours of our call....on a Saturday....in the rain and fixed the problem in a snap! I'll be keeping their number handy. They were quick to respond, results oriented, polite and friendly and very reasonably priced. Good folks to know. Ramon was a pleasure!!!!ingguy

The technician called about 10 minutes prior to arriving. He checked out the sink and noticed that the water had backed up into the dishwasher. He adjusted the drain for the dishwasher to help prevent that from happening in the future. He then went outside to the cleanout drain and ran his auger through the pipe to unstop it. It only took about 10 - 15 minutes to complete. He informed me that I have a crack in the sewer pipe and that the pipe would probably stop up again. I told him I realized that was the case but I wasn't in a financial position to get it repaired right now. He was very thorough and courteous.

Our toilets were backing up. I called Drain Dr, and they showed up the same day. The work was completed quickly and completely. This is the second time I have used Drain Dr in 5 years. They are the best.

I joined Angie's List on Tuesday, found this plumber that afternoon after calling a few others who couldn't come out for weeks (!). Ramon came out Wednesday morning and took care of everything. Personable, professional...nice change from the stereotypical 'plumber'.

Am am I relieved. After reading others comments about this company I decided to give them a call. They were great. My trouble started about 9pm Wednesday 10/5/11. We have 2 toilets and neither one would flush. The water would just fill up the bowl. This never happened before. I looked up sewer cleaning on Angie's' list and found many happy customers with this company. So I called them about 7:10 am. They were polite and professioanl on the phone. The young plumber showed up about 8:15 and cleaned out the main drain and found that the problem was in city sewer, not mine. He told me how to handle it and within hours everything was working. I really appreciated his help and the comments from the other Angie subscribers. Pete

When I spoke with the nice lady on the phone she said it would be about an hour and a half. 30 minutes later the man was here. Took him about 30 minutes to fix the problem and the toilet works great. Very nice people, would recommend to anyone. Plus i got a nice follow up call.

I called around 8:30am after our pipes backed up overflowing through the kitchen sink and our washing machine in the utility room. They told me they would get a technician out within the next two hours. Technician was professional, prompt and even went to his truck to get his allen wrenches to tighten my kitchen faucet when he had finished cleaning the drains. Only took about 45 minutes to do the entire job. I will use Drain Doctor again if I have clogged drains!

Ramon had come to our aid before and reminded us by remembering us. Went straight to work and was finished in an hour or less. Y'all got someone here when you said. We have used Drain Dr. many times - old house, tree roots, old plumbing. We'll call again!

I called them about 1:30. They said they could have someone there in about an hour and a half and they would call about 15 minutes before arrival. At 4:00, I had not heard anything so I called them back. They had one digit wrong on my cell phone number and had not been able to reach me. They had contacted Angie's List to get the number but was not listed. They said they could have someone there within 39 minutes. Luis showed up in 25 minutes, assessed the situation accurately, snaked the drain, tested, cleaned up, took the check, and was gone within 45 minutes.

Two upstairs sinks were backing up because the main line connecting the two had a blockage. I tried to snake it myself and had problems because it was a T joint and the snake just went in one sink drain and out of the other. I was not able to get the snake to go down. I called 2 other plumbers that were referred to me at 8am on Monday morning and neither one could make it out until Tuesday afternoon. Because these sinks were connected to my AC condensation line, the sinks would fill up every 3 hours and I would have to manually drain them into the tub. Tuesday afternoon was not going to work. I found Drain Doctor on Angie's List and gave them a call at about 10:30. They quoted me $94.50 on the phone (including the $10 Angie's List discount) and said they could have somebody out in 2 hours. At 11:15, they called and said that a technician would be at the house in 30-45 minutes. Jose arrived promptly at 11:45. After showing Jose the problem, he grabbed his tools and got to work. He cleared the problem in less than 10 minutes and the sinks work better than they ever have before. I own rental property and work as a Realtor. I will definitely use Drain Doctor again in the future for my personal use as well as to refer clients.

We called Drain Doctor at 10:51 and they explained they had a flat rate of $119.50 for one technician and up to 100 feet of snake.I received a call at 11:35 advising me that a tech was on the way and would be here within the hour. Luis, the tech, arrived at noon. He listened to our description of the problem, then used his equipment to snake the drain into the house and also the drain pipe from the house to the city sewer line at the street. When done, Luis had us test the line by flushing the toilet several times. Luis was on his way and out the door by 12:42. We appreciated his rapid response to our call as well as the fact that he had the right equipment for the job and knew how to use it. Angie's List got us a $10 discount, and they had no add on charges or trip charges of any sort. Luis also reminded us they have a 30 day guarantee for this type of service. We would use Drain Doctor again in the future and would recommend them to friends and neighbors.

I had another plumber try to clear the clogged main sewer line on a small commercial building but he couldn't get the line cleared. Then he went on vacation for a week. So I called the Drain Dr. from Angies List. They came out within 2 hours of calling them (and I called them late in the day at 2PM). Jose from the Drain Dr. worked very hard for well over an hour in 110 degrees. He had to try going through the clean out access and then from the roof.

My vent line to my bathroom was clogged from months of lack of use while remodeling. I called Drain Doctor and the technician, Ramon, was on his way within an hour. He actually beat me back to my house. He was extremely knowledgeable and was able to diagnose the problem immediately. Not only was he punctual but he was all very efficient, completing the work in under an hour. The price was great and the service was extremely thorough, I would highly recommend Drain Doctor.

Everything went perfect! Someone was at my door within 1-hour after I called. The tech checked out the toilet thoroughly and was gone within an hour. He did a thorough job of checking the toilet and sewer line. We concluded that whatever was causing the initial problem was gone. What makes it even nicer is the Drain Doctor gives a 30-day guarantee on their work. This means that if the problem happens again, they will come out at no charge and check it out. There will only be an additional charge if they have to do more work like using a roto-rooter machine.

These guys are great! Responded to my call within one hour. Very professional and friendly.

I called and explained my plumbing problem on the phone and they sent someone out less than two hour later. The technician identify my problem and explain it to me and then took care of it in short amount of time. He wore booties in the house and clean up after himself. I received $10.00 off for being on Angie's List. My technician was Eddy who was very knowledge and professional. I was very please with the whole experience.

Our plumber thought it would cost over $200 to have the drain line for our upstairs bathroom cleaned out. I called on Friday afternoon at 4:45PM and Drain Dr. was at my house Saturday morning at 8AM. The serviceman was professional, thorough, and completed the job quickly (35 minutes despite having to clean out several areas and to go on the roof several times). The total cost was less than we were expecting. I will use them again, if necessary, and I highly recommend to anyone with drain issues.

Excellent. I received a return call promptly to let me know when the technician was to arrive. He was here within a short time and had the job completed. The office called 1-2 days later to make sure everything was working. It was a smooth experience.

The job was great. He got here in a timely manner. They did a good job, cleaned up, and left.

I had received a previous bid of $280. I found the Drain Doctor on Angie's List and gave them a call. The woman on the phone told me they had a repairman in the area and could be there in 45 minutes. He arrived closer to 20. He got right to work and in around an hour the drain was clear. Because I had mentioned I had found their name on Angie's list, I received a $10 discount.

Responsive, profession and completed the requested service.

These people know their business & they did honor their warranty with a no charge when drain stopped up just 3 weeks afterward.

This problem occurred two months earlier and I had also called Drain Doctor. I told service rep that I didn't think the last visit was thorough enough,when they snaked up from the opening from the alley (sewer).This visit the plumber stayed awhile and made sure the device went through the pipe all the way to the house. I was very appreciate and hope this works! Two visits ago, they came to my home and it was two years before the roots grew back into the clay pipe.