The Drain Doctor professionals are experts at sewer and drain cleaning. Since we first opened our doors to serve the Metroplex back in 1973, we have provided drain service only. As a result, Drain Doctor is the Dallas Plumbing industry leader with clean equipment and the most thoroughly trained, courteous service technicians, and the most professional and efficient office staff.
Description of Work: Fairly routine clogged drain in kitchen sink. The technician was very neat and careful to clean up the floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Elizabeth R.
04/2013
5.0
drain cleaning
+ -1 more
Drain Doctor was excellent! I called them on a Monday and they had someone out to my house the following morning before work to clear a clogged bathroom drain. Ramon, the plumber sent, was on time and very thorough. Not only did he unclog the drain, but he also made sure not to make a mess and even brought his own cleaning supplies to clean under my sink when he was finished. I would absolutely use Drain Doctor again.
Description of Work: Unclogged a bathroom drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Janice D.
04/2013
5.0
drain cleaning
+ -1 more
I called Drain Doctor for a clog removal to an upstairs bath sink. I was expecting to get an appointment in a couple of days. Incredibly, they were able to dispatch Ramone, one of their plumbers within an hour. That was so quick I couldn't make it back to meet the plumber, but my son was able to explain the situation to him. Ramone did a great job diagnosing the problem and quickly resolving it. Ramone later explained to me by phone what he did and why the clog occurred in the first place. Ramone thoroughly cleaned up the entire sink area, inside and out. Fantastic customer service. I'll definitely use Drain Doctor for the next clog.
Description of Work: Drain clearing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Susan R.
04/2013
5.0
drain cleaning
+ -1 more
Ramon spent about 30 or more minutes trying to un clog the drain with one auger, when that didn't work he got out the big guns and took a 2'-3'; high auger out of the truck (yes he had it with him) and spent another 30 minutes or so really cleaning out the pipes. He said that the estimate for this kind of job is 10-15 minutes. He spent well over an hour making sure that the pipes were clear. The drain in the bath was a much easier job for him ( it DID take about 10 minutes). After he pulled the auger out of the shower where was some muck in the shower pan. He did a really good job cleaning it up. The original price quote was about $160 for both drains, but since he had to use the big auger, it cost $20 more. Well worth the money. I would recommend Drain Doctor and Ramon to family and friends.
Description of Work: I had a nearly completely clogged drain in the kitchen and a slow drain in the bath. I need them to run an auger through the pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Barbara C.
04/2013
5.0
plumbing
+ -1 more
I've used Drain Doctor twice. Both times the toilet was stopping up. The experience with Drain Doctor was good. They got the job done. Ramon came both times and he explained a great deal. He gave me a lot of information. He cleaned up after himself more or less. Plumbers don't think of bacteria so no matter which plumber I have used, I've had to clean up after them. So that was about standard. They did prevent me from having to get plumbing done, because they fixed the problem and gave me the information to stop it happening again.
Description of Work: Drain Doctor cleared out the toilet which was stopping up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Linda M.
04/2013
5.0
drain cleaning
+ -1 more
I called after-hours one night and got a return call the next morning; someone showed up around noon that same day. He called before he arrived and he took care of the problem quickly. Overall, very pleased with the responsiveness of the company.
Description of Work: Had a sink upstairs that would fill up and not drain properly; it would fill up after running the water for about 15-20 seconds. \
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
stephanie F.
03/2013
5.0
drain cleaning
+ -1 more
Our experience was AMAZING! My husband called around 9 am and Eddie called him at 10:45 am and said he was about thirty minutes away. He showed up at exactly 11:15 am and was very courteous and polite when he came to the door. He was able to unclog the drain very quickly and even took the time to answer some of my husband's questions. He also explained how we could avoid this problem again in the future. He was a super amazing guy and everything went better than expected. I would definitely recommend this company to my friends and family and if we ever have problems with our drains or a clog Drain Dr. definitely has my business!
Description of Work: Our drains were blocked from the sewer main and we called Drain Dr. to unclog them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
CJ T.
03/2013
1.0
drain cleaning
+ -1 more
I called and left a voice mail and sent a request via the website and I never got a reply so I went with someone else.
Description of Work: Two attempts to reach this company and no one replied to my requests for service.
Rating Category
Rating out of 5
responsiveness
1.0
Kent M.
03/2013
5.0
drain cleaning
+ -1 more
I called at 7:00 AM and schedule a same day visit for 8:30. They arrived right at 8:30 and fixed the issue in about 10 minutes with no fuss. Very professional and very cost efficient in my opinion. Will reuse in the future for sure.
Description of Work: Fixed my blocked shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$93
Shannon L.
03/2013
5.0
drain cleaning
+ -1 more
Awesome customer service! I called Drain Doctor at 10:20 on Saturday morning, to clean my sewer line. The person who answered the phone was professional and gave me a firm price quote. No surprises on price with this company. They called me about an hour later to see if it was OK to send the technician now. Ramon arrived about fifteen minutes later and went right to work. Ramon went way beyond what the other "rooter" companies will do. He removed the roots causing the clog and then ran the snake a few more times to make sure the pipe was clear. Then he did the right thing and ran the rest of the pipe out to the city tap to make sure it was all clear. This is what I expect from a sewer line clean out. As much work as is required to clean out the whole line and make sure it's clear. The price was exactly as quoted on the phone and I even got a discount for being an Angie's List member! Great job Drain Doctor and Ramon!
Description of Work: They cleaned roots from my main sewer line leaving my house and going to the city. Ramon had to use two different blades and ran the line under the house several times and then for good measure he ran the line all the way out to the city tap. Great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Sharon K.
03/2013
5.0
drain cleaning
+ -1 more
My drain became clogged when the upstairs neighbor washed whole food particles down the drain which washed up into my sink. To complicate it further, the neighbor ran the dishwasher which overflowed through my pipes and onto my carpet! After trying for 2 days to get a response from the plumber recommended by the condo association, I called Drain Doctor. I explained my problem to Tiffany who was extremely courteous and helpful. She absolutely promised to call me back with the time I could expect a plumber to arrive. And she did exactly that. Within an hour of my original call, Eddie was on my doorstep and less then 30 minutes later, the drain was clear. Eddie found an easy method of getting to the clog, and using his power auger, cleared up the problem quickly. As they say, you can tell the quality of a workmen by the way he treats his tools, and that was certainly true in this case. I was impressed with Eddie's professionalism and the way he went about his work. I'd call these guys again in a heart beat!
Description of Work: Plumber augered out the kitchen drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94.5
JESSE O.
03/2013
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
Called at 7am for appt. Plumber showed up on-time at 8:30am. Job was completed by 9:30am. Plumber was on-time, efficient, and professional. Other plumbing companies I called that morning could not come until the next day; Their prices started $50 higher and this was just an estimate depending on the problem. I selected Drain Doctor because of their Angie's list A rating and they they lived up to this rating. An added bonus was the $10 off Angie's coupon which they readily accepted.
Description of Work: Job involved cleaning out kitchen sewer line to the main drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109.5
Rhys H.
02/2013
5.0
drain cleaning
+ -1 more
They were at my house within 10 minutes of the call and had the sanitary line snaked and unclogged all the way to the street within 10 minutes. Great experience.
Description of Work: Unclogged Sanitary Line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Mary C M.
02/2013
5.0
drain pipe, drain cleaning
+ 0 more
Drain Doctor was very prompt on coming out. They did a great job. Their prices are very reasonable. We've used them twice.
Description of Work: They've cleaned out our drains and added some things to it that we should have had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Barbara M.
02/2013
1.0
drain cleaning
+ -1 more
When he got here he said the ladder was not long enough.
Description of Work: I called them for a drain back up.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
David H.
02/2013
4.0
sewer cleaning
+ -1 more
Had a clogged sewer line. When the service person realized it was a root he stopped using the snake for fear of breaking it. (snake came back with bits of root) He advised me to get someone else to work on it. Wish I had called a company first that could have done the complete job.
Description of Work: sewage line cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
$125
Ray B.
02/2013
5.0
drain cleaning
+ -1 more
The were very busy when I called on Mon. morning because of all the rain but I told them Tue. morning would be fine and they were here by 8:00am Tue. morning
Description of Work: Cleared the main drain from the house to the city sewer line
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Timothy C.
01/2013
5.0
drain cleaning
+ -1 more
They arrived one hour after I called them. He was friendly, professional, and did an excellent job.
Description of Work: Very good.
Rating Category
Rating out of 5
Yes, I recommend this pro
$130
Michael B.
01/2013
5.0
drain cleaning
+ -1 more
They responded quickly and did a great job. They actually provided a list of helpful advice on how to keep drains clear and free of debris, too.
Description of Work: They unclogged a washer drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
H Robert R.
01/2013
5.0
drain cleaning
+ -1 more
Have had a number of drains cleaned over the last 40 years. The service, quality and price from drain dr has been the best so far. I will never call anyone else for drain cleaning other than these guys. I would recommend drain dr for a clogged drain anytime.
Description of Work: Had a clogged drain in a bar sink. I knew the problem was after the vent pipe and that it needed be cleared from the roof vent pipe. I was quoted 139 on the phone. I used the Angie's $10 off coupon. The service tech was polite and got down to business quickly. During the cleaning, he took his time to ensure the job was done correctly. The whole job took less than 30 minutes from start to finish. He answered all my questions I a professional manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Carla M.
01/2013
5.0
drain cleaning
+ -1 more
Service tech was prompt, courteous, knowledgeable, helpful with information and even showed me what I need to have a regular plumber to correct to avoid future problems.
Description of Work: Service was performed on Saturday, so there was an additional $15 weekend fee added to their normal main drain clearing fee, plus they found two plumbing problems, so my situation called for an additional step which added $59 to the total fee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
Meleda L.
01/2013
5.0
drain cleaning
+ -1 more
I used my Angie's coupon! They are definitely a company I will use again
Description of Work: Excellent Service and very fast response. During the holiday season, I really wasn't expecting such fast and friendly service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Kelly P.
12/2012
5.0
sewer cleaning, drain cleaning
+ 0 more
One morning I noticed there was debris around the outside of our drain clean out. I got the Drain Dr's info from Angie's list and called in for service. The tech called me right back to let me know he'd be over as soon as he finished up the job he was on and he arrived in a timely manner. I told him that we had a similar prblem last june and were told we needed to replace our exterior sewer to street line completely to the tune of $6000. Ramon said, "lets see what I can find". Less than an hour later, Ramon provided an invoice for $119 to clean the drain, told me that we DONT need to replace the entire sewer line from house to street, but suggested I call him back when we notice the lines slowing down a bit. What a GREAT DEAL! Not ony did we save $6000, but we know if the line backs up again - all we need to do is call Drain Dr.
Description of Work: One morning I noticed that there was debris around the outside of our drain clean out. I got the Drain Dr's info from Angie's list and called in for service. The tech called me right back to let me know he'd be over as soon as he finished up the job he was on and he arrived in a timely manner. I told him that we had a similar problem last June and were told we needed to replace our exterior sewer to street line completely to the tune of $6000. Ramon said, "lets see what I can find". Less than an hour later, Ramon provided an invoice for $119 to clean the drain, told me that we DONT need to replace the entire sewer line from house to street, but suggested I call him back when we notice the lines slowing down a bit. What a GREAT DEAL! Not only did we save $6000, but we know if the line backs up again (due to tree roots) all we need to do is call Drain Dr.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119.99
RUTH M.
12/2012
5.0
drain cleaning
+ -1 more
Responded promptly and was very professional and courteous. Gave a discount for Angie's list that saved me money. a plus is that their website gives hints for avoiding problems in the future.
Description of Work: Cleared external cleanout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Jim W.
12/2012
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
Not only is Drain Doctor a very good reasonably priced professional at unstopping drainage pipes, they also standby the guarantee of their work. For the 3rd time in 30 days in our 70yr old house the sewer line stopped up but without hesitation Drain Doctor applied their skills and cleared up the problem at no charge. Even after I offered to pay at least something because I realized it was probably a problem with the pipes and not their fault, they said, "no thanks, we standby our guarantee." Professional, reasonable AND honest, ah, the character that made America a wonderful place, refreshing. Yea Drain Doctor!
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Service Categories
Drain Cleaning,
Plumbing,
Sewer Cleaning,
Drain Pipe Installation
FAQ
Drain Doctor is currently rated 4.9 overall out of 5.
Sunday: 7:00 AM - 5:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 5:00 PM
Drain Doctor accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Drain Doctor offers free project estimates.
No, Drain Doctor does not offer eco-friendly accreditations.
No, Drain Doctor does not offer a senior discount.
No, Drain Doctor does not offer emergency services.
Yes, Drain Doctor offers warranties.
Drain Doctor offers the following services: Dallas Drain Cleaning Contractor, Drain Cleaning, Sewer Cleaning, Drain Stoppage, Tub Drain Cleaning, Toilet Drain Cleaning, Residential Drain Cleaning, Commercial Drain Cleaning, Industrial Drain Cleaning