Drain Doctor

It all went well and did not take long.

Drain Doctor was excellent! I called them on a Monday and they had someone out to my house the following morning before work to clear a clogged bathroom drain. Ramon, the plumber sent, was on time and very thorough. Not only did he unclog the drain, but he also made sure not to make a mess and even brought his own cleaning supplies to clean under my sink when he was finished. I would absolutely use Drain Doctor again.

I called Drain Doctor for a clog removal to an upstairs bath sink. I was expecting to get an appointment in a couple of days. Incredibly, they were able to dispatch Ramone, one of their plumbers within an hour. That was so quick I couldn't make it back to meet the plumber, but my son was able to explain the situation to him. Ramone did a great job diagnosing the problem and quickly resolving it. Ramone later explained to me by phone what he did and why the clog occurred in the first place. Ramone thoroughly cleaned up the entire sink area, inside and out. Fantastic customer service. I'll definitely use Drain Doctor for the next clog.

Ramon spent about 30 or more minutes trying to un clog the drain with one auger, when that didn't work he got out the big guns and took a 2'-3'; high auger out of the truck (yes he had it with him) and spent another 30 minutes or so really cleaning out the pipes. He said that the estimate for this kind of job is 10-15 minutes. He spent well over an hour making sure that the pipes were clear. The drain in the bath was a much easier job for him ( it DID take about 10 minutes). After he pulled the auger out of the shower where was some muck in the shower pan. He did a really good job cleaning it up. The original price quote was about $160 for both drains, but since he had to use the big auger, it cost $20 more. Well worth the money. I would recommend Drain Doctor and Ramon to family and friends.

I've used Drain Doctor twice. Both times the toilet was stopping up. The experience with Drain Doctor was good. They got the job done. Ramon came both times and he explained a great deal. He gave me a lot of information. He cleaned up after himself more or less. Plumbers don't think of bacteria so no matter which plumber I have used, I've had to clean up after them. So that was about standard. They did prevent me from having to get plumbing done, because they fixed the problem and gave me the information to stop it happening again.

I called after-hours one night and got a return call the next morning; someone showed up around noon that same day. He called before he arrived and he took care of the problem quickly. Overall, very pleased with the responsiveness of the company.

Our experience was AMAZING! My husband called around 9 am and Eddie called him at 10:45 am and said he was about thirty minutes away. He showed up at exactly 11:15 am and was very courteous and polite when he came to the door. He was able to unclog the drain very quickly and even took the time to answer some of my husband's questions. He also explained how we could avoid this problem again in the future. He was a super amazing guy and everything went better than expected. I would definitely recommend this company to my friends and family and if we ever have problems with our drains or a clog Drain Dr. definitely has my business!

I called and left a voice mail and sent a request via the website and I never got a reply so I went with someone else.

I called at 7:00 AM and schedule a same day visit for 8:30. They arrived right at 8:30 and fixed the issue in about 10 minutes with no fuss. Very professional and very cost efficient in my opinion. Will reuse in the future for sure.

Awesome customer service! I called Drain Doctor at 10:20 on Saturday morning, to clean my sewer line. The person who answered the phone was professional and gave me a firm price quote. No surprises on price with this company. They called me about an hour later to see if it was OK to send the technician now. Ramon arrived about fifteen minutes later and went right to work. Ramon went way beyond what the other "rooter" companies will do. He removed the roots causing the clog and then ran the snake a few more times to make sure the pipe was clear. Then he did the right thing and ran the rest of the pipe out to the city tap to make sure it was all clear. This is what I expect from a sewer line clean out. As much work as is required to clean out the whole line and make sure it's clear. The price was exactly as quoted on the phone and I even got a discount for being an Angie's List member! Great job Drain Doctor and Ramon!

My drain became clogged when the upstairs neighbor washed whole food particles down the drain which washed up into my sink. To complicate it further, the neighbor ran the dishwasher which overflowed through my pipes and onto my carpet! After trying for 2 days to get a response from the plumber recommended by the condo association, I called Drain Doctor. I explained my problem to Tiffany who was extremely courteous and helpful. She absolutely promised to call me back with the time I could expect a plumber to arrive. And she did exactly that. Within an hour of my original call, Eddie was on my doorstep and less then 30 minutes later, the drain was clear. Eddie found an easy method of getting to the clog, and using his power auger, cleared up the problem quickly. As they say, you can tell the quality of a workmen by the way he treats his tools, and that was certainly true in this case. I was impressed with Eddie's professionalism and the way he went about his work. I'd call these guys again in a heart beat!

Called at 7am for appt. Plumber showed up on-time at 8:30am. Job was completed by 9:30am. Plumber was on-time, efficient, and professional. Other plumbing companies I called that morning could not come until the next day; Their prices started $50 higher and this was just an estimate depending on the problem. I selected Drain Doctor because of their Angie's list A rating and they they lived up to this rating. An added bonus was the $10 off Angie's coupon which they readily accepted.

They were at my house within 10 minutes of the call and had the sanitary line snaked and unclogged all the way to the street within 10 minutes. Great experience.

Drain Doctor was very prompt on coming out. They did a great job. Their prices are very reasonable. We've used them twice.

When he got here he said the ladder was not long enough.

Had a clogged sewer line. When the service person realized it was a root he stopped using the snake for fear of breaking it. (snake came back with bits of root) He advised me to get someone else to work on it. Wish I had called a company first that could have done the complete job.

The were very busy when I called on Mon. morning because of all the rain but I told them Tue. morning would be fine and they were here by 8:00am Tue. morning

They arrived one hour after I called them. He was friendly, professional, and did an excellent job.

They responded quickly and did a great job. They actually provided a list of helpful advice on how to keep drains clear and free of debris, too.

Have had a number of drains cleaned over the last 40 years. The service, quality and price from drain dr has been the best so far. I will never call anyone else for drain cleaning other than these guys. I would recommend drain dr for a clogged drain anytime.

Service tech was prompt, courteous, knowledgeable, helpful with information and even showed me what I need to have a regular plumber to correct to avoid future problems.

I used my Angie's coupon! They are definitely a company I will use again

One morning I noticed there was debris around the outside of our drain clean out. I got the Drain Dr's info from Angie's list and called in for service. The tech called me right back to let me know he'd be over as soon as he finished up the job he was on and he arrived in a timely manner. I told him that we had a similar prblem last june and were told we needed to replace our exterior sewer to street line completely to the tune of $6000. Ramon said, "lets see what I can find". Less than an hour later, Ramon provided an invoice for $119 to clean the drain, told me that we DONT need to replace the entire sewer line from house to street, but suggested I call him back when we notice the lines slowing down a bit. What a GREAT DEAL! Not ony did we save $6000, but we know if the line backs up again - all we need to do is call Drain Dr.

Responded promptly and was very professional and courteous. Gave a discount for Angie's list that saved me money. a plus is that their website gives hints for avoiding problems in the future.

Not only is Drain Doctor a very good reasonably priced professional at unstopping drainage pipes, they also standby the guarantee of their work. For the 3rd time in 30 days in our 70yr old house the sewer line stopped up but without hesitation Drain Doctor applied their skills and cleared up the problem at no charge. Even after I offered to pay at least something because I realized it was probably a problem with the pipes and not their fault, they said, "no thanks, we standby our guarantee." Professional, reasonable AND honest, ah, the character that made America a wonderful place, refreshing. Yea Drain Doctor!