Drain Doctor

Very well, I have done it myself at a cost of around $50 but it took less time than I would have spent on renting a machine and there was no clean up afterwards. I am through "Do it yourself" with good service I received from the Drain Doctor.

They were prompt and efficient. The tech showed up, went right to work and had the drain line cleared within 15 minutes.

I had called them to fix a clogged bath tub drain in my kid's bathroom. Not only did he remove a Barbie fashion accessory blocking the drain he showed me how to remove the metal stopper so I could do this myself in the future. While he was there I had him look at another slow drain in which he adjusted the stopper control. He then volunteered to check the other stopper control rods for all out sinks, but only charged for the clogged bath tub. He didn't just do his job, but was a professional that took pride in his work.

The person who answered the phone told me that it would be a flat rate of $119 to unstop the drain, or $135 if they had to go on the roof. We had a cleanout on the side of the house, so going on the roof was unnecessary. They had someone at our house within an hour of when I called, even though I told the dispatcher that it wasn't an emergency. Yanse was professional, thorough, and pleasant. Everything drains as it should now. Work has a 30 day warranty if the problem occurs again.

My main sewage line was blocked, and our sinks and toilets were backing up. Unfortunately this occurred on a Monday morning, which is the typically the busiest day for plumbers. They were able to get out to my house within a few hours of my call. They responded promptly, and professionally. the plumber wasted no time getting to work once he was on site. He worked quickly to resolve the problem. NOTE: I have an exceptionally long main line, so not everyone has the right equipment to deal with it. These guys do.

Came out on a Sunday afternoon. Arrived when promised. Was quick and efficient at cleaning out the main sewer line of the house. Charged exactly as quoted.

The day before we leave for vacation the commodes and bathtub / showers would not drain and backed up with sewage, this in itself is a horror, but the day before vacation?? Come on!! I promptly got on Angie's List and contacted Drain Doctor. I spoke with the very pleasant Helen in the dispatch office. She said I would have someone to my home in 2-3 hours. With in about 15 minutes, Helen called back and said they would have a serviceman here in less than 1 hour. Eddie arrived within the time frame, assessed the chaos inside and promptly knew what to do. After 20-30 minutes of 'snaking' the main cleanout, all commodes are flushing and the tub/showers are draining. Now I can return to my crazy 'day before vacation' duties and enjoy my vacation with some peace of mind. Thank you very much Eddie!

Came out and did the draining. Had an issue of a leak and they came back out, tightened up the clamps and all is well.

Excellent - quick (turned up in two hours), punctual, courteous, efficient and reasonably priced.

They were fantastic. They were over the top in service, they did the extras, they took a flat rate fee to do the project in stead of an hourly rate and they took 2 hours to get the drain unstopped. The man named Eddie who did, it he did everything he could to get the drain unstopped. They did a follow up with a letter correspondence thanking me for the business. I will also refer them to others.

This is the third time in three years that we have used Drain Dr and Ramone has been assigned to us each time. They were initially referred to us by our regular plumber. This time, I called on Sunday to set up a time the next day to have Ramone come and clean out the clogged drain between the toilet and the tub in our guest bathroom. We set a time of 3:00 or after and they said they would call me at work so I could come home and meet him. They called at 10 minutes to 3 and were here in 30 minutes. Couldn't be more punctual than that! Ramone is very pleasant, professional, and quick to assess the problem and he knows that to do. Quotes from other companies I called were alot higher. They will give you a $10 discount for being an Angie's List member! Needless to say, we are very pleased with Drain Dr and especially with Ramone's great service. Don't call anyone else. Drain Dr is the best.

Much better than I was expecting. I do it my self most of the time but was unable to do it this time. They did exactly what I wanted done and the price was so much better than. I expected I will probably not do it myself any more, just call The Drain Doctor. Good company to do business with. I would recommend it anyone who has a drain problem including my friends. They do the work like I would do it myself but without the dirty hands and cloths. No machine to rent and push around. I have been spoiled.

He cleared it in 3-5 min. But had to return to fix it again 3 days later. But it has been good ever since.

We had another competitor come out and quote yesterday. I thought the technician didn't know how to solve the problem quickly and with a good price. I searched Angie's list and read the review of this company which had excellent reviews. With 30 minutes, Ramon was at our house, 15 more minutes and the problem was solved. Smoothest process as could be. Glad I read the reviews for you all.

My kitchen sink was totally backed up. My bath drain was slow, but not clogged yet. I had plunged and cleared the pvc pipes under the kitchen sink and snaked everything, incl. the pipe that went into the wall and curved around out to the back of the house. No luck. I called to make an appt with The Drain Dr. They were able to come out that day. I took a half day off work and waited while they fit me into their schedule. I didn't have to wait that long. They called when they were on their way & showed up promptly. RAMON was the guy who came in with his magical tools, whisked away the clog, and left after getting paid. Man, oh, man. Whoever runs this business is doing it right. Makes me want to be sure to do MY job as well. Ramon was professional, knew what he was doing, the lady on the phone was also professional and helpful. I've recommended The Drain Doctor to others. The price was half what my regular plumber would've charged, and wouldn't have been as expert at it or as fast. I will definitely use them again! Also, Ramon was wonderful and is an asset to their company.

Ramon came out very promptly after my call.....within a couple of hours. He cleared tree roots in the lines running under the house and then cleared the main line that runs out to the street. Drain Doctor has "double blade" augers in 3" and 4" size......that's what it took to really get the clog out. Over the years I've had several different companies out to clear tree roots out of our main line but no one has had the professional equipment that Drain Doctor has. Don't waste your time with anyone else if your want your lines cleared and done right!! They also gave me a $10 discount for being an Angie's List member.

We called Drain Dr. due to reviews on Angie's List. Our request was handled courteously and professionally, and we were told there was a plumber in the area who would be there within an hour to an hour and a half. Eddie showed up within the hour and had the drain cleared quickly. He was friendly, professional and efficient. They guarantee their work for 30 days. I would not hesitate to call them again.

Yahse came at the specified time and took the suspect drain appart. Though he could not find the reason for the smell, he told us a couple of things we could try ourselves that might remedy the situation. He suggested that the drain pipe be completely cleaned, which he said he could so for a fee, but suggested that we do it ourselves to not incur the charge since he could not be certain it would take care of the problem. I would definately call the Drain Dr. again if I had drainage issues. They were prompt and honest.

The plumber decided to fish from roof when I am not sure was needed. They charge extra $35 for climbing the roof.

I had actually called the last plumber that I had used but they couldn't come for several days. I called Drain Doctor and they sent someone out that afternoon. He was quick and efficient. He routed out the drains 2x to be safe. We have an old home and some old plumbing. Much holiday cooking had clogged drains. All went well, fast, and efficiently.

They were prompt, on time, courteous and very knowledgeable. We will use them again...

I had a toilet that was clogged for 2 days, most likely due to my curious 3 year old. I tried to unclog it with a plunger and 3 foot auger, but was unsuccessful. I called Drain Doctor at ~11PM since the website states that someone answers 24/7. The phone was answered by an answering service who took my name, number and what time I wanted to be called the next day. I asked for them to call back at their earliest convenience, which was 7:30AM. I promptly got a call at 7:30AM the next day to set up a visit from Ramon within the next two hours. Ramon came right on time and went straight to work. He was able unclog the toilet and determine that my child stuffed the toilet with toilet paper within 20 minutes. He also gave me some helpful hints with how to prevent this from happening again. The price point was just right at $78. Hopefully this never happens again, but if it does, I will call them again.

Call Drain Dr. for quick, responsive, honest service. Called @ 9am, they were at the house within 1 1/2 hours as promised. Called prior to arriving to ensure someone was here. I thought it was my main sewer line due to most of the drains either gurggling or draining slow. The tech checked all the drains and cleared only one section from the Master Bathroom. Hair was the culprit... a lot of it too from what he said. Service call was "All-in" charge. $104.50 with a $10 Angie's List customer coupon. I will refer them to whomever asks about plumbing needs and will for sure call them back when needed again. I'm sure I will as I still have all my hair and so does my wife. Thanks Drain Dr!!air

Initial contact with the office was quick and pleasant. They were very willing to work with my schedule. The tech arrived as expected, introducted himself, listened to a description of the problem, and went to work immediately. He took care to check the result of the first clean-out, and when that didn't cure the problem, repeated the procedure. Once the drain was cleared, he cleaned the wall and floor thoroughly. He moved the washer back into place before leaving. I really appreciated the professional, friendly manner of the technician. He obviously knew what he was doing, and was interested in providing excellent service. I'll call these folks the next time drains are a problem.

Drain Doctor was extremely polite and fixed everything in no time flat. I had another plumber out there previously who said we were going to have to go through the roof, but Drain Doctor said we wouldn't. He was superb. I was really impressed that the other plumbing said it couldn't be done and Drain Doctor came in and fixed it in no time flat. I didn't feel like I was ripped off. I was very impressed with him.