We pay our bill on time and even before it is do depending on our incoming paycheck. I went into my app on my phone. Paid $106.78. The next day there was another balance of $1.05. How absolutely unprofessional. They added this after my bill was already paid. Then I found out that they had added Dish silver to my bill at $8.99...But did not remove the other one therefore the balance was $1.05...So they nonchalantly just sent a message telling me to pay my bill on time. I looked on my bank statement...It stated it was paid. I reported them to the FCC...And the better business bureau. They have increased my bill constantly up to $106.78 with no explanation for it whatsoever and I have silently been paying it. This time, it may only be $1.05...But I am not paying it. They can credit my account because I will keep removing it and pay only what the amount is without it. They argue with the CUSTOMER PROFUSELY...Always stating they are right and that they sent an email. I have checked my two email accounts and nothing was sent out. They are and have been habitual liars. They can either fix it and credit my account or come and get their crap out of my house. I work nights and do not have time to answer their calls. They need to respect the CUSTOMER...And stop their arguing because in this case...I am right. You do not add more to a customer's bill after they have already PAID IT IN FULL. PROFESSIONALISM is not one of Dish Networks high points for sure.
Description of Work: We did not need hook up we had it already...This is to do with Bill pay!
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TV Service - Satellite,
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FAQ
Dish Network is currently rated 1 overall out of 5.
Sunday: 9:00 AM - 9:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
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Dish Network accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Dish Network does not offer free project estimates.
No, Dish Network does not offer eco-friendly accreditations.
No, Dish Network does not offer a senior discount.
No, Dish Network does not offer emergency services.
No, Dish Network does not offer warranties.
Dish Network offers the following services: Get Cable TV Service from Dish Network, the premier satellite TV dish provider.