About us
Business highlights
121 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.7419 Reviews
Filter reviews by category
Showing 1-25 of 419 reviewsMicah S.
09/2024
heating & air conditioning/hvac
+ -1 moreThey were three times the price of all other quotes I have received. Would not recommend
Description of Work: Recieved quote of 3 times other quotes I have recieved.
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Joanne M.
03/2023
plumbing
+ -1 moreWe needed a shower head swapped from one bathroom to another and scheduled the work for the next day. We got call at 9:23am where they said we were next on the list. Then we got a call at 11:40am to say the plumber was on his way. At 12:25 we got a call from the plumber saying he'd be there in about 30 minutes. He spent about 15 minutes here to swap out the shower head. They charged a flat rate which we were not informed about until the plumber got here - it was $242. If we refused the work they would charge $131 for the trip charge. Again this was not communicated at the appointment scheduling. The plumber said that the company had been sold about 1 year ago and this is what it was now. We had used Dallas Plumbing for over 30 years; not anymore. The customer service is gone and they don't have any concept of small job pricing.
Description of Work: Swap a shower head from 1 bathroom to another
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$242
Paul D.
12/2022
plumbing
+ -1 moreOn 2/20/21 a plumber from Dallas Plumbing replaced a faulty dishwasher line cap with a Pro-Press Coupling. On the first day of the most recent freeze, this new cap blew off while we were out of town, flooding our house. We have quite a bit of water damage. I never would have guessed it was this cap AGAIN. This is very poor workmanship!
Description of Work: Replace dishwasher line cap
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$468
Jim L.
07/2021
heating & air conditioning/hvac
+ -1 moreGreat! Cindy was right, we never looked for Dallas Plumbing for a/c maintenance. Alex, explained & repaired everything in a way for us to understand. We signed a maintenance contract same day. Thank you, again
Description of Work: repair 1 a/c & maintenance both downstairs & upstairs a/cs
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Yes, I recommend this pro
Jim L.
07/2021
heating & air conditioning/hvac
+ -1 moreGreat! First service call was for the air conditioning. We normally needed coolant each year. Coolant was put in and connections tightened. No coolant was required after a year of use. Still cooling great with the summer heat. Will recommend to everybody.
Description of Work: HVAC service and checkup
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Yes, I recommend this pro
Elizabeth E.
12/2020
drain cleaning
+ -1 morecalled their emergency number during the holidays, after hours. their phone service seems pretty professional as it gets you to an operator that helps get the information for the service. the operator contacted the on call service tech and he called within 30 min. Came right out to our house and helped us with our sewer stoppage issue. Wade was super nice very professional. Since it was during the holidays after hours, we felt pretty bad but he was really nice and made the whole process really easy.
Description of Work: Drain/Sewage Stoppage
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Yes, I recommend this pro
$370
ROCKY C.
12/2020
plumbing
+ -1 moreIt was easy to set the appointment and they were upfront with their pricing so there were no surprises. The tech (Blake) was prompt, friendly, efficient and professional. Blake and his assistant came in and went right to work and finished quickly and did a good quality job. I could not be more pleased with Dallas plumbing company. I highly recommend them from this job and I will absolutely be calling them if I need plumbing help in the future. It was refreshing to have quality work done with no hassles at a reasonable price.
Description of Work: New garbage disposal and fix leaking toilet
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Yes, I recommend this pro
$365
Response from Dallas Plumbing Company & Air Conditioning
Thomas H.
06/2020
plumbing
+ -1 moreWade was very friendly, professional and efficient in performing the tasks. Arrived as scheduled, cleaned up on completion. Price was reasonable for tasks performed. What else could one ask for.
Description of Work: Installed one new (owner furnished lav faucet, supplies and stops. Removed/replaced supplies and stops on three other lavs.
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Yes, I recommend this pro
Susan Y.
05/2020
drain cleaning, plumbing
+ 0 moreI called late on a Friday afternoon about my clogged drain. The contact person took my information and put me in touch with Austin. Austin was very pleasant and explained the pricing for an overtime call that evening versus regular time the next day. Based on the pricing, I had him come out Saturday morning. Austin contacted me prior to coming, arrived in the window that he had given me the day before and took care of the clog. Pricing was higher than what I was hoping for but this was a time sensitive problem.
Description of Work: We had a clogged drain and water was backing up into the house.
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Yes, I recommend this pro
$400
Response from Dallas Plumbing Company & Air Conditioning
Amanda Y.
09/2019
plumbing
+ -1 moreExcellent from start to finish. Ron the estimator/job foreman/concierge handled everything smoothly and very knowledgeable. Great value.
Description of Work: Replaced all cast iron drains under the house and main sewer line.
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Yes, I recommend this pro
Response from Dallas Plumbing Company & Air Conditioning
Charles M.
06/2019
plumbing
+ -1 morePerfect - the plumber arrived on time - diagnosed the issue quickly and solved the problem.
Description of Work: There was a leak from an upstairs bathroom into the first level HVAC closet.
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Yes, I recommend this pro
$300
Response from Dallas Plumbing Company & Air Conditioning
Wayne K.
06/2019
plumbing
+ -1 moreDone in 20 minutes. $420 - Unbelievable pricing. I should have taken a bid. I will not reuse this company.
Description of Work: Toilet not refilling and replace small internal line
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$420
Response from Dallas Plumbing Company & Air Conditioning
Sarah G.
03/2019
heating & air conditioning/hvac
+ -1 moreThey didn't show up for their committed appointment. Absolutely wasted my time and half a vacation day. Not to be trusted.
Description of Work: HVAC Inspection
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Response from Dallas Plumbing Company & Air Conditioning
PATRICIA J.
10/2018
plumbing, heating & air conditioning/hvac
+ 0 moreVery efficiently installed. Very professional.
Description of Work: HVAC Replacement
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Yes, I recommend this pro
Response from Dallas Plumbing Company & Air Conditioning
Nelson A.
09/2018
plumbing
+ -1 moreThey have done a good job and I have been real happy with them. They fixed a shower head that I could not fix myself. I would highly recommend them and I will use them again.
Description of Work: I have been using them for fixing toilets and sinks.
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Yes, I recommend this pro
Response from Dallas Plumbing Company & Air Conditioning
Gail H.
02/2018
plumbing
+ -1 moreCalled and spoke with Cynthia about an emergency problem with our hot water heater. We've used them in the past and they've always been an A or B, but today was not even passing. She blew us off and told us they couldn't help us until next week and they couldn't do anything to help until them. It was just a bazaar experience.
Description of Work: Called re: an emergency with our hot water heater.
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Yes, I recommend this pro
Response from Dallas Plumbing Company & Air Conditioning
Carol E.
01/2018
plumbing
+ -1 morevery well. on time, fixed problem quickly, very satisfied
Description of Work: plumbing of toilet fixed
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Yes, I recommend this pro
$150
robert H.
11/2017
plumbing
+ -1 moreIt was fine. They're very reliable.
Description of Work: They installed a new toilet and changed a couple of cut off valves.
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Yes, I recommend this pro
Khalid A.
11/2017
plumbing
+ -1 morevery well and had no issues. they are honest
Description of Work: msc. things around the house
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Yes, I recommend this pro
Debbie M.
11/2017
plumbing
+ -1 moreGreat! The installation was quick and clean. I would definitely hire them again for a project.
Description of Work: Removed old small sink & cabinet to have a new pedestal sink installed.
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Yes, I recommend this pro
Michael P.
10/2017
heating & air conditioning/hvac
+ -1 moreI had to use them for my mother-in- law on the weekend the unit was out. They were prompt, but they were expensive because it was a service call on the weekend. It's really high for changing out a capacitor on a Sunday, but still. I would consider it, but I would try to find somebody else. She's 86 years old, so I didn't have a choice.
Description of Work: They fixed the capacitor.
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$400
Doug C.
09/2017
plumbing, water heater repair
+ 0 moreAngie's list indicates that this company provides "free estimates". The first time I called, someone picked up the phone, said nothing, then hung up. I called back, this time sounded like the boss answered, who passed me to someone in "service" who started to quote me $90 for the first 30 minutes, etc... I stated that Angie's List says you give "free estimates" - that is what I wanted, an estimate on what needs to be done. I was passed at a third person in "estimating" who wasn't available. I don't need someone in estimating to attempt to quote me on the phone, I need someone to come take a look at it.
Description of Work: Tankless water heater is leaking and needs repair.
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Response from Dallas Plumbing Company & Air Conditioning
Edwin J.
08/2017
heating & air conditioning/hvac
+ -1 more......................................................................................
Description of Work: ...............................................................
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Yes, I recommend this pro
tim M.
07/2017
plumbing
+ -1 moreVery pleased. After the cartridge change was finished, the water pressure was still low. He was able to find and clear all the little pieces of a shutoff valve washer that had broken up in the process. Everything working fine now, and the work was completed in a short amount of time. Technician was friendly and professional.
Description of Work: Finished a cartridge change I had started on a ktichen faucet.
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Yes, I recommend this pro
James S.
07/2017
plumbing
+ -1 moreIt was a little to much. I found a local guy to do it cheaper. It worked out good and I was able to compare it to the local guy.
Description of Work: They came out and gave me an estimate.
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Yes, I recommend this pro
$100
Contact information
11055 Plano Rd, Dallas, TX 75238
http://www.dallasplumbing.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Insured
Licensed*
Trade License Number
M-39503
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
04/30/2023
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening,
Drain Pipe Installation,
Water Coolers,
Air Duct Cleaning
FAQ
Dallas Plumbing Company & Air Conditioning is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Dallas Plumbing Company & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Dallas Plumbing Company & Air Conditioning offers free project estimates.
Yes, Dallas Plumbing Company & Air Conditioning offers eco-friendly accreditations.
No, Dallas Plumbing Company & Air Conditioning does not offer a senior discount.
Yes, Dallas Plumbing Company & Air Conditioning offers emergency services.
Yes, Dallas Plumbing Company & Air Conditioning offers warranties.
Dallas Plumbing Company & Air Conditioning offers the following services: All Plumbing and Air Conditioning/Heating Products and Service
Residential, Commercial & Industrial Plumbing Services and Products
• Expert Leak Detection, including slab foundation leaks
• Tankless water heaters, installation & repair
• Gas and electric tank water heaters, installation & repair
• Service by licensed and background-checked technicians
• Hot water circulation pumps
• Sewer and drain installation and repair
• Drain and sewer cleaning
• Camera pipe inspection
• Hydro-jetting
• Water supply installation and repair
• Instant hot water system installation
• Natural gas system installation and repair
• Installation for most appliances
• Water purification and filtration systems
• and more
Cooling and Heating Services and Products
• Free estimates for new installations and replacements
• Service by registered and background-checked technicians
• Air conditioning and heating systems• Air conditioning, heating repair on ALL MAKES & MODELS
• Ductless heat and air
• Duct installation
• Electrical installation and repair related to heating and cooling
• Thermostats and installation
• Air purification and filtration
• Geothermal heating and air
• Heat Pumps
• and more
Duct cleaning
Contact information
11055 Plano Rd, Dallas, TX 75238
http://www.dallasplumbing.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day