DALLAS LANDSCAPE AND IRRIGATION

After using Guy for over six years I was extremely disappointed in the service delivered this year. It took three calls and I was charged two service calls. The first trip was to repair a particular zone which was not repaired and another zone was not working when they left. A call to have the repair done correctly did not produce any results for two weeks and only the zone that was not working when they left the first time was repaired...the original zone was still not working. After another call and another 10 days, the original zone was repaired and I was charged another service. This is not the way that loyal customers should be treated but perhaps business is so good that mine is no longer needed. Again, I am very disappointed in this service provider.

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I was very happy with the service received from Guy at Dallas Landscape and Irrigation. Although it was not the lowest estimate I received for installing a sprinkler system, I decided to use Dallas Landscape and Irrigation for a couple of reasons. 1) Guy seemed to technically oriented, taking specific measurements and sketching out the current landscaping when he came out to give an estimate. 2) Guy proposed installing a system which had more zones than my other estimate, which means we can better control watering to different sections of the lawn and landscaping. He also designed the system using a mix of drip irrigation, and different pop-up style sprinkler heads to get the optimal coverage for the lawn. On the day of installation, Guy's team came out and completed the job surprisingly quickly and relatively cleanly, considering all the trench digging. Guy came back later that week to go over the system with me, making any adjustments that were needed and making sure I was satisfied with the work. He also provided a very detailed watering schedule (month-by-month and zone-by-zone), and helped program the schedule for me. I appreciated the detail he took for that aspect, which may be considered to be outside the actual installation. For instance, given the composition of the soil in my area, he set up my system to do a few shorter passes overnight rather than one, long single pass so the water would be better absorbed by the soil. It has now been a few weeks and the system is working well. I would recommend Dallas Landscape and Irrigation, especially if you value a system that is well-designed to suit the needs of your specific lawn and landscaping.

I put in an on-line request from their web site and thought they did not respond, but later found their e-mail response in my junk mail. I called them the next week to schedule the estimate. They made an appointment and showed up on time. Max did my estimate and we scheduled the work for the following Saturday. They were supposed to be here around 9:00 but I did not hear from them until about 10:30. Max explained they they had to finish up a job from the prior day before coming my way, but they did show up around 11:00. They adjusted several sprinkler heads, adding risers to several and added two new heads to cover my new landscaping. Max also move one head to provide better coverage, but did not charge extra for that. Although I felt the price was a little high on such things as just changing out the sprinkler heads (from 15' to 18'), they did go the extra mile and made some changes not on the original estimate at no charge. Max was professional and worked very quickly. They did what I asked and I would definitely use them again.

I contacted this company based on favorable member comments. We made an appointment, I waited for him, but he never showed up. Worse, he never called to explain or reschedule... I've never heard from him again.

Good job. Highest estimate of 3 companies, but did quality work, came and finished on time as promised. Did not have to be home where as the other companies required me to be present during work. Would definately use them again. Slightly higher cost but very convenient.

Company was great to deal with and I had no complaints other than their price was higher than the company I went with.

It was fine. They were responsive and we didn't have any hassle out of them. They were professional, cooperative and very nice.

It went pretty well. There were some communication mishaps, and rain delays, but everything did finally get done. The drains work well and seem to have solved the problem of living in a 'lake'.

Guy wasn't quite the cheapest, but his bid was the most detailed and professional. He also offered a 3 year warranty, while the other bids we received only included a one year warranty. The installation took a little longer than I expected, but Guy kept us informed of the delays. He also provided us with detailed irrigation programming for the entire year and has been available for followup questions. I have no qualms about recommending him to anyone out there.

Overall I am pleased. The back yard was more tore up than the front but I would definitely use Dallas Sprinkler and Irrigation again.