Services we offer
Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Stephanie B.
07/2007
computer repair
 + -1 moreWe bought a laptop there about 9 months ago enduring the service as described above, because they had the best deal. When we took the laptop in, they told us a way to back up the hard drive; the guy gives us the 3.5 external hard drive hub, assures us and sends us on our way. I get home and realize, he gave us the part for a home PC and not the needed laptop part. So I call, talk to a service tech; he tells us we do have the wrong part. When I told him the other employee told us it would work, he responded, "I doubt it." We return to the store to exchange it, but find out there are sold out of the correct part with a 25 person long waiting list. Would have been nice to know. We were forced to buy the converter. So the laptop gets sent off and returns with a 20 gig hard drive instead of the 100 gig that came with the laptop at time of purchase. The headache continues as we are on our way back to CompUSA. So everyone would be better off to price match from one of their competitors.
Description of Work: We took our computer that was still under warranty in for repair; there was a problem with the hard drive. CompUSA in Lexington is known for having consistently poor customer service. Long wait times, few available to help customers in store and often you will find a young, cocky high school or college technician helping you.
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$50
Contact information
14951 Dallas Pkwy Ste 1000, Dallas, TX 75254
www.compusa.com/locations/StoreDetail.asp?store=349&cm_mmc=googlelocal-_-stores-_-text-_-feed&ref=googlelocalService hours
Sunday:
12:00 PM - 7:00 PMMonday:
10:00 AM - 9:00 PMTuesday:
10:00 AM - 9:00 PMWednesday:
10:00 AM - 9:00 PMThursday:
10:00 AM - 9:00 PMFriday:
10:00 AM - 9:00 PMSaturday:
10:00 AM - 9:00 PMLicensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training
FAQ
COMPUSA is currently rated 1 overall out of 5.
Sunday: 12:00 PM - 7:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
No, COMPUSA does not offer free project estimates.
No, COMPUSA does not offer eco-friendly accreditations.
No, COMPUSA does not offer a senior discount.
No, COMPUSA does not offer emergency services.
No, COMPUSA does not offer warranties.
COMPUSA offers the following services: COMPUTERS & PERIPHERALS, UPGRADES, SOFTWARE, ACCESSORIES, ELECTRONICS, GAMES/MOVIES, OFFICE SUPPLIES.
Contact information
14951 Dallas Pkwy Ste 1000, Dallas, TX 75254
www.compusa.com/locations/StoreDetail.asp?store=349&cm_mmc=googlelocal-_-stores-_-text-_-feed&ref=googlelocalService hours
Sunday:
12:00 PM - 7:00 PMMonday:
10:00 AM - 9:00 PMTuesday:
10:00 AM - 9:00 PMWednesday:
10:00 AM - 9:00 PMThursday:
10:00 AM - 9:00 PMFriday:
10:00 AM - 9:00 PMSaturday:
10:00 AM - 9:00 PM