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CHILDERS WINDOW CLEANING

4.3(
3
)

Window Cleaning

About us

Complete interior and exterior service. Residential specialists and commercial. We clean ALL types of windows including storm windows, skylights, mirrors, chandeliers, gas & electric lamps, ceiling fans and patio furniture. We clean rain gutters and pressure wash all types of flatwork, patio furniture, BBQ and facades. Many times the windows are particularly dirty our first service. We come in and scrub pad by hand the glass and frames, then soft scrub the entire window and screens with a feathered soapy brush and rinse with water to prepare it to be cleaned on the exterior. We wear shoe covers and use drop cloths inside, so we work without a trace. We open windows with screens and clean the inside track, underside of sash, sill and sash. We clean it like it's ours!

Reviews

4.33 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.7
value
3.7
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Write a review
Showing 1-3 of 3 reviews
HEBBY R.
08/2009
3.0
window cleaning
  + -1 more
Mike Childers overall window cleaning was good but his prices are devious and outrageous. In essence, he uses a "bait and switch" technique -- giving a low initial estimate and then piling on extra charges and not giving credits that he promised for work already paid for. I'm very, very angry and feel cheated -- BIG TIME! Also, don't make like you're going to personally supervise your crew and then not show up and don't send people who leave your carpet stained and then expect a tip!!!!
Description of Work: Do NOT hire this company -- Mike Childers (the owner) comes out and gives you a reasonable estimate. But when it's time to clean the windows, he sends his crew late, he doesn't show, the crew act like they expect a tip on top of the outrageous final charge, and they leave a soap stain upstairs on our carpet. We have a 1235 sq ft condo and to clean our windows and redo 7 of our screens, Mike charged, in the end, over $500. He wasn't very good about calling back and after he gave a reasonable estimate, he started doing a lot of extra charges, so the price got jacked up. He didn't show up while his crew worked, either. He also lied to my face, charging me on the first bill $65 for one screen and he claimed when he charged for all the screens, he would take that charge off -- got the final bill, over $200 for doing 7 screens and he only took off $21.43. I don't appreciate being lied to.
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$530
Response from CHILDERS WINDOW CLEANING
Recently in joining Angie's List I noticed a scathing review posted back on 08/04/09. I checked my records and recall this person and the situation because I found it to be so unreasonable and unusual and logged my attempted correspondences. It was a simple straight forward job on a condominium, which we usually find condos and apartment windows normally in neglect which requires additional work. In the course of cleaning the windows the nylon screens had deteriorated from UV damage and we offered to have the worst one redone as a courtesy. Repair one screen and return for $65 + tax. We delivered to Tex-Sun Shade who charged us $21. 43 + tax. So $43.57 labor for 2 men to drive to Garland deliver screen, drive back pick up and return to customer. In the interim customer calls and decides she wants all 7 screens redone. I quoted an additional $60 labor ($10 per) plus cost of 6 additional screens. My cost totaling $150 for 7 screens + $43.67 and $60 labor = $103.67 Labor to come back remove the additional 6 screens second trip to screen company then return to pick them up and deliver and install at customers. Cleaning windows is more profitable and we only did this as a courtesy. Mrs. [Member Name Removed] called on 08/04/19 the same day she posts her review and left a nasty message stating her dissatisfaction with the charges and I returned her call the next day starting at 8am (5 - attempts that day), again left message the next 08/06/09, again the next 08/07/09, and again on 08/17/09 and left message with an explanation. I had no recourse but to let this go. The only add-on charges were the screens, there was no mention of carpet or tip or that I would be performing the work as I am the owner and have an excellent crew. The person that cleaned the windows had worked for me at that time 7 years and now 17 years. In all the years I have been in business as Childers Window Cleaning 35+yrs I have not had 1 single complaint with the BBB and I don't mean unresolved complaints, I mean no complaints. First Trip - Windows Cleaned - Inside/Outside $159.60 Clean: Screens, inside tracks and sills. First Time Clean-up - Razor all outside glass and extra duty on inside tracks. $78.26 1 Screen repaired including labor. $65 - First Trip $302.86 + tax. Second Trip - 7 Screens repaired $150 cost minus $21.43 for first screen which was paid for on the finish of the cleaning. $128.57 Labor for second trip and 6 more screens. $60 - Second Trip $188.57 + tax. All totaling $491.43 + tax. Mike Childers Childers Window Cleaning, LLC
mark R.
02/2009
5.0
window cleaning
  + -1 more
They are very good. The owner came out and did the estimates himself and then sends teams out to do the work. The team was very respectful, very nice and cooperative and did a great job.
Description of Work: They have cleaned the outside of the windows twice and also inside once.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ELAINE HOOD C.
06/2007
5.0
window cleaning
  + -1 more
The provider was very polite and punctual. He completed the job in a timely manner. The quality of work was to my satisfaction. The price was fair in comparison to others in the business.
Description of Work: The company cleaned the interior and exterior of my windows. I have a 4 bedroom and 3 bath home. It is 3000 square feet on one story.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175

    Contact information

    unknown, Dallas, TX 75234

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Window Cleaning

    FAQ

    CHILDERS WINDOW CLEANING is currently rated 4.3 overall out of 5.
    No, CHILDERS WINDOW CLEANING does not offer free project estimates.
    No, CHILDERS WINDOW CLEANING does not offer eco-friendly accreditations.
    No, CHILDERS WINDOW CLEANING does not offer a senior discount.
    No, CHILDERS WINDOW CLEANING does not offer emergency services.
    No, CHILDERS WINDOW CLEANING does not offer warranties.

    Contact information

    unknown, Dallas, TX 75234