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CAPITAL DISTRIBUTING

Appliance Sales and Installation, Home and Garage Organization, Plumbing,

About us

Where homeowners & builders go for the largest appliance selections & best prices!

Business highlights

52 years of trusted experience

Services we offer

Retail & Builder Appliance Sales & Installation

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

3.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
11%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.2
responsiveness
3.5
punctuality
4.5
Showing 1-9 of 9 reviews

Christina H.
03/2022
1.0
appliance sales
  + -1 more
Do NOT waste your money on this high end piece of outdoor equipment. You are better off buying a cheap one and replacing every couple of years. We paid about $2000 for this outdoor Lynx refrigerator from Capital Distributing and from the moment we plugged it in it would not cool and alarms continually went off preventing it from working. A repairman was sent out on three occasions and he told me the first time privately that it wasn't a good unit but we were stuck. We have been in contact with both VIking/Lynx and Capital for over a year and they have basically handed us off to one another & given us the run around until the warranty expired. We will never use this company again and we will make sure to let everyone know that Lynx/Viking and Capital do not stand behind their products.
Description of Work: Capital Distributing - Lynx/Viking Outdoor Refrigerator

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$2,000

NANCY S.
04/2017
5.0
appliance sales
  + -1 more
Easy and quick
Description of Work: Installation of wall oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine S.
10/2014
5.0
appliance sales
  + -1 more
unknown
Description of Work: We purchased all our appliances from Capital, they were good in the showroom. The appliances will be delivered soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Rob P.
09/2013
5.0
appliance sales
  + -1 more
Everything was great. Thanks for the tip to contact Joyce Rambo she was great to work with. I needed to replace my current range, since the oven seemed to only work when it wanted to. After exhaustive research on which ranges to purchase, and who to purchase from, I decided on Capital Distributing and was so happy I did. Joyce was very responsive, easy to work with and answered all of my questions promptly. They have a beautiful showroom, where you can see all of the models. The staff is very professional and attentive. Installation was a breeze. They set an appointment for delivery and showed up on time. Everything was perfect.
Description of Work: I purchased a new range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Bradley G.
03/2011
5.0
appliance sales
  + -1 more
My salesperson was Joyce Rambo and she was pretty awesome. I had already done my research on the products I wanted and Joyce was able to work with me to match prices from other retailers and was even able to find other price breaks to help me save money. I also had to have some minor warranty work on a couple of the appliances and she was able to schedule the service call. Everything is working perfectly and I could not be more satisfied with the services she provided.
Description of Work: I purchased several kitchen appliances from Capitol Distributing during a recent kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

kelly O.
10/2010
2.0
appliance sales
  + -1 more
not well
Description of Work: I bought all new appliances through capital distributing: new doubleoven, cooktop, icemaker, wine cabinet, microwave. The first day we plugged in the icemaker it leaked and flooded the house causing $35,000 worth of damage. It was an install problem and not a problem with the machine. They did not Install the unit so they were of course not responsible for the damage. I wanted to exchange it for a beverage center. The first i heard that they accepted no returns was when I looked at the form that came with the delivery (this is illegal- business law requires you to disclose your sales terms at the time of sale. They took my credit card over the phone without telling me all sales were final.) The woman I spoke with was rude, not even pretending to be interested in hearing what I had to say cutting me off mid-sentence. The salesman Chris Winn was polite. The sales manager just outright told me he had heard the story but was not inclined to help. I was willing to pay a restocking fee. He only agreed to speak with his boss when I informed him that his return policy was not legal. In the end they offered me the honor of putting it in their clearance center on consignment if I paid a $1000 restocking fee and bought the beverage center from them. $1000 penalty for a one day old unit with warranty in tact.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$8,500

Response from CAPITAL DISTRIBUTING
I just became aware of Angie's List and this posting yesterday thus my delay in providing a response. My committment is to serve every customer respectfully, provide quality products at great prices and provide excellent service. In investigating our transaction with Member, as she states she ordered and we provided her appliances without installation included. The appliances were special ordered for her. Once her appliances were uncrated they cannot be returned to the manufacturer. Once her appliances are installed they techically become used appliances even if they are 1 day old. A special ordered, uncrated and installed icemaker it is exstremely difficult to resell to another customer without a substantial discount and often takes a long time. I differ in interpretation of the law as it relates to not disclosing that we don't offer to return an appliance that has been uncrated and installed. In response to the woman who spoke rudely to Member, I regret that I don't know who this person might be because talking rudely to a customer regardless of how the conversation goes is totally unacceptable. If I knew who this was it would be addressed seriously by me. We work on being the best appliance company in North Texas and I take every failure, complaint or misunderstanding seriously. Michael Davis President

SUZON C.
08/2009
5.0
appliance sales
  + -1 more
Chris Wynn was the salesman and he was great to work with. I have had some warranty work done but most of it has solved the problems.
Description of Work: Bought washer, dryer, refrigerator, freezer and had them installed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Judith J.
02/2009
5.0
appliance sales
  + -1 more
Outstanding, I purchased an appliance for less than half of the retail price - thanks to the fact that this item was in inventory from an overstock or some dealer return. Very professional, helpful, and knowledgeable sales rep. He even talked my installer through some arcane technical information right over the phone.
Description of Work: I purchased a new electric smooth top cook top from this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

SHARON B.
09/2006
3.0
appliance sales
  + -1 more
Upon contact by Angie's list, they came out and checked the installation, which they insisted was okay. My bottom rack of the dishwasher still slides off the door. They said they would refund the installation fees on the cooktop but didn't until Angie's list contacted them, at least twice.
Description of Work: I purchased a cooktop, dishwasher, under-counter refrigerator and garage refrigerator. They delivered and installed, except for the cooktop which my contractor had picked up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$4,000

    Contact information

    2910 N STEMMONS FWY, Dallas, TX 75247

    www.capitaldistributing.com

    Service hours

    Monday:
    10:00 AM - 6:00 AM
    Tuesday:
    10:00 AM - 6:00 AM
    Wednesday:
    10:00 AM - 6:00 AM
    Thursday:
    10:00 AM - 6:00 AM
    Friday:
    10:00 AM - 6:00 AM
    Saturday:
    10:00 AM - 4:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Home and Garage Organization,
    Plumbing,
    Countertops and Backsplashes,
    Cabinet Making

    FAQ

    CAPITAL DISTRIBUTING is currently rated 3.8 overall out of 5.

    Monday: 10:00 AM - 6:00 AM

    Tuesday: 10:00 AM - 6:00 AM

    Wednesday: 10:00 AM - 6:00 AM

    Thursday: 10:00 AM - 6:00 AM

    Friday: 10:00 AM - 6:00 AM

    Saturday: 10:00 AM - 4:00 AM

    CAPITAL DISTRIBUTING accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
    No, CAPITAL DISTRIBUTING does not offer free project estimates.
    No, CAPITAL DISTRIBUTING does not offer eco-friendly accreditations.
    No, CAPITAL DISTRIBUTING does not offer a senior discount.
    No, CAPITAL DISTRIBUTING does not offer emergency services.
    Yes, CAPITAL DISTRIBUTING offers warranties.
    CAPITAL DISTRIBUTING offers the following services: Retail & Builder Appliance Sales & Installation

    Contact information

    2910 N STEMMONS FWY, Dallas, TX 75247

    www.capitaldistributing.com

    Service hours

    Monday:
    10:00 AM - 6:00 AM
    Tuesday:
    10:00 AM - 6:00 AM
    Wednesday:
    10:00 AM - 6:00 AM
    Thursday:
    10:00 AM - 6:00 AM
    Friday:
    10:00 AM - 6:00 AM
    Saturday:
    10:00 AM - 4:00 AM