BETTER INSPECTIONS

Spoke with Maria when calling to book the appointment - she was very courteous and helpful and returned calls promptly. Jim Lilly showed up on time as scheduled and spent about 3 hours inspecting the home we plan to purchase. We let him do his thing without interruption and saved questions until the end. He had a pest inspector join him halfway through to cover termites and ants. At the end he sat down with us and went through the questions I had, however, I did feel a bit rushed at this point. He answered questions and told me the report would be along shortly. The report was received the same evening - and a separate pest report was received the same evening as well. Both reports covered all facets of their inspections. I only wish that the report was written with more layman-friendly language - but that may be standard practice. I think Jim did a thorough job and I would use him again.

EXTREMELY PROFESSIONAL AND VERY THOROUGH. THERE WERE SOME TIME ISSUES, THOUGH THEY WERE VERY RESPONSIVE. POST INSPECTION RETURN CALLS WERE NOT SUPER PROMPT THOUGH WE WERE EVENTUALLY ABLE TO TALK.