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ASAP Appliance Service

Appliance Repair, Plumbing

About us

Additional DBA - ASAP Appliance Inc. Additional phone numbers - (972) 496-0100, (214) 342-3900, (972) 257-1531, (972) 487-7564. Additional contact name - Nabil Aziz.

Business highlights

30 years of trusted experience

Services we offer

Repair of refrigerators, freezers, ice makers, washers, dryers, dishwashers, ranges, stoves, ovens, microwaves, trash compactors & disposals.

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
17%
3
0%
2
6%
1
22%


Rating CategoryRating out of 5
quality
3.9
value
3.6
professionalism
4.0
responsiveness
4.0
punctuality
4.1
Showing 1-18 of 18 reviews

Shelly B.
05/2022
1.0
appliance repair
  + -1 more
Technician didn’t even look over machine he tried to plug it in and the beaker flipped so he determined I needed an electrician for my plug and new circuit boards for my washer totaling around $700… he charged me $75 for nothing! My son goes out to look at machine and there were a couple damaged wires that he repaired and now the machine works again
Description of Work: Service call

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$75

david S.
04/2022
1.0
appliance repair
  + -1 more
What A JOKE I would haul my Stuff out to the street before I would use this place again it took longer to fix there mess than if I would done the repair my self I want to think them for not showing up three times to fix their mistake
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

David B.
07/2017
5.0
appliance repair
  + -1 more
The gentleman that showed up was very precise. He even worked with our home warranty people to explain what was going on to allow us to recover some of the repair costs. He explained what he was doing, and how to clean the unit in the past. Who knew you needed to clean inside your dryer once a year.
Description of Work: The our Maytag dryer had stopped drying.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$333.42

Pamela A.
06/2013
5.0
appliance repair
  + -1 more
Great. They need an A plus.
Description of Work: He found problem . He could have told me I needed a new disposal and he just fixed the problem. I have used them for years and if it can be fixed, they will fix it. They are the best small or large appliance repair service. Always come in a few hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jean M.
05/2013
4.0
appliance repair
  + -1 more
They did an excellent job repairing what needed to be repaired. They responded within a couple of days to fix my refrigerator that went out. They did a great job fixing it, which I was grateful for.
Description of Work: They repaired my Maytag refrigerator, which was out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

kelly S.
05/2013
2.0
appliance repair
  + -1 more
Not only did they not fix the problem with the dishwasher door (he could not get it out from the counter) he messed up the door even more. The springs in the dishwasher door needed to be replaced. After trying unsuccessfully to pull out the dishwasher he finally gave up. He charged 100 dollars and now the dishwasher door doesn't lock any more.
Description of Work: Analyzed problem with refrigerator. Wanted 280 dollars to put in a 64 dollar part which took me a total of 10 mins to replace. Tried to replace springs in dishwasher door but was unsuccessful. Charged 100 dollars for the service call in which he did nothing but make things worse.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$100

ANTHONY N.
12/2012
4.0
appliance repair
  + -1 more
It was much more expensive than I anticipated. And it took a few days for him to return. Though, I realize that that may have been unavoidable. Other than that, no complaints.
Description of Work: The repairman fixed the start button - on the front panel of the dishwasher. Without this button working correctly, I could not start any cycles. When he first arrived, he did a manual checkup and determined he needed to order the part. When part arrived, he came back a second time and did the repair.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$320

Carolyn M.
06/2011
5.0
appliance repair
  + -1 more
They did a good job. They were great. I called on a Saturday and they had someone out that day even though their schedule was full. They worked with me for the fact that I bought the parts and they fixed it for me. I don’t know what kind of profit they would have made if they had got the parts themselves.
Description of Work: ASAP Appliance Service replaced some parts in my refrigerator a little over a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

ROBIN B.
01/2011
5.0
appliance repair
  + -1 more
I really like them. I spent $84 on that work. I had used them earlier to fix my oven as well. They were great. They are fast, nice and had the part on them and can come out almost immediately. They are knowledgeable, they are fast with the work, professional and their prices are good.
Description of Work: I used ASAP Appliance Service last year to fix my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

JODY G.
08/2008
5.0
appliance repair
  + -1 more
The serviceman was very polite, friendly and knew what the problem was. I was happy with the price they charged. Once a customer they keep a file what kind of appliances you have to bring the right parts the first time.
Description of Work: They came immediately and soon had my refrigerator working by installing a new compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ROBIN B.
06/2007
5.0
appliance repair, plumbing
  + 0 more
ASAP is so great because if I ever have anything go wrong with an appliances, they more often than not always have the part with them which prevents me from having another visit to schedule in at a later point in time. They are dependable and price wise, I am never looking at a bad deal either. I love them.
Description of Work: ASAP fixed my dishwasher and my garbage disposal several months ago. My dishwasher was making some unusual noises that it had not been previously making and my garbage disposal was making grinding noises but wasn't accomplishing anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rachel R.
04/2007
1.0
appliance repair
  + -1 more
The next load of wash, did not have brown streaks, but brown dots in the exact shape of the dryer holes. Apparently, he left the remnants of the old felt liner in the dryer and they came out onto our wash and ruined an entire load of laundry. He came back and vacuumed out the excess felt. The next load of laundry, the same brown streaks larger and darker coming out of the washer. It had ruined another load of whites the original problem had gotten worse and they were supposed to guarantee their work. They said they would not honor the guarantee because I had told them to repair the dryer, when that was not the case, I told them I had brown streaks and I thought it could be the dryer. I showed the technician the streaks and he said it was the dryer. He repaired the wrong appliance and made it worse, ruining over $200 in towels and clothing. I demanded they repair the washer, which was the problem in the first place. He looked at the washer and said he couldn't repair it.
Description of Work: I called ASAP appliance service because I had brown streaks on our laundry. I told her I thought it was the dryer. When the technician came out, he looked at the dryer and said it was definitely the dryer and showed me where the oil was leaking out. He said it would be about $200 to fix and that he would have to come back to repair it as he had to order a part. We said that estimate was very high and were surprised. He said it would take 2 guys to do the work to remove the dryer drum, so we agreed. He also said it would definitely take care of the problem. We would have never authorized the repair without his guarantee that it would take care of the problem. No explanation of details of guarantee, just an assurance that all their work is guaranteed. A few weeks later, one man (not two) came to make the dryer repair. He simply removed the face of the dryer and replaced the felt lining, which seemed to be a simple repair that he completed in less than 45 minutes.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$214.34

ANAND M.
10/2006
5.0
appliance repair
  + -1 more
He did very well.
Description of Work: My washer's switch went kaput, which I could not figure out. The gentleman came in on Saturday at the appointed time, but I could not get his name, as my wife attended the door, and in less than 30 minutes, he fixed a new switch, told my wife how to operate, and was gone. According to my wife, he was a pleasant guy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

BRIDGET M.
10/2006
5.0
appliance repair
  + -1 more
THEY TOOK THE DRYER APART PUT IN NEW PULLEYS AND BELTS. CLEANED UP. DID A GREAT JOB. WOULD RECOMMEND THEM
Description of Work: DRYER REPAIR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$183

SHARONLYNN M.
10/2006
5.0
appliance repair
  + -1 more
Asmy, the appliance repair technician for ASAP Appliance Service, was on time, was very polite, answered all of my questions with competent informative answers and did his job quietly and efficiently. I have used ASAP twice before, for repair and maintenance of my 1940's O'Keeffe and Merritt stove. Givi, the technician who has come both times to work on my stove is also very courteous, punctual and cordial, answering all my questions with grace. I am very happy with the prompt scheduling and punctual service I continue to receive from ASAP Appliance Service.
Description of Work: Asmy, the dishwasher repair technician for ASAP Appliance Service, arrived on time, got the dishwasher running right away, noticed the high whine of inadequate water coming into the washer. He gave me options and based on his competent information I chose to have the water valve replaced. Once the old water valve was exposed the amount of calcification within the valve resembled a coronary artery just before it shuts down completely. The work was completed in less than an hour and I have a dishwasher that may well serve me for another 11 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173.2

THOMAS W.
08/2004
1.0
appliance repair
  + -1 more
DIDN'T DO WHAT WAS NEEDED. THIS COMPANY IS A BUNCH OF RIP OFFS.
Description of Work: TO FIX A SIDE BY SIDE REFRIGERATOR/FREEZER.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$156.96

CHAS S.
05/2004
5.0
appliance repair
  + -1 more
REPAIRED MY REFRIGERATOR AND THEY DID A GOOD JOB AND THEY DID IT IN A TIMELY MANNER. THE REPAIRMAN DID NOT HAVE A PART HE NEEDED SO HE HAD TO MAKE A SPECIAL TRIP TO GO GET IT. SO I DIDN'T HAVE TO WAIT.
Description of Work: THEY FIXED MY SUB ZERO REFRIGERATOR. IT IS HARD TO FIND PEOPLE TO WORK ON THESE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

LORI G.
04/2004
4.0
appliance repair
  + -1 more
I HAVE USED A.S.A.P. APPLIANCE REPAIR SERVICES FOR A LONG TIME. THEY ALWAYS GET THE JOB TAKEN CARE OF.
Description of Work: WASHING MACHINE REPAIR SERVICE.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$108

    Contact information

    10201 Plano Rd Ste 109, Dallas, TX 75238

    www.asapappliance.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Plumbing

    FAQ

    ASAP Appliance Service is currently rated 3.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 4:00 PM

    ASAP Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, ASAP Appliance Service does not offer free project estimates.
    No, ASAP Appliance Service does not offer eco-friendly accreditations.
    No, ASAP Appliance Service does not offer a senior discount.
    No, ASAP Appliance Service does not offer emergency services.
    No, ASAP Appliance Service does not offer warranties.
    ASAP Appliance Service offers the following services: Repair of refrigerators, freezers, ice makers, washers, dryers, dishwashers, ranges, stoves, ovens, microwaves, trash compactors & disposals.

    Contact information

    10201 Plano Rd Ste 109, Dallas, TX 75238

    www.asapappliance.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM