ARRIAGA PLUMBING

One of the most unprofessional companies I've ever dealt with. They proceeded to work on my system without providing any quote or estimate of any kind. At the end of a few hours trying and failing to fix my issue they said they would have to come back out and cut my wall open. They tried to charge me $400 for the first day, then another $400 to come back out and repair. Again, not a single time did they provide me with a quote, only after doing the work did they tell me it was $400. The guy who was on site was nice (no issue with him, other than not providing a quote) and said they would call me to process the payment. A few days later a woman from their office calls and tells me it's $380 or there about. I explain to her I wouldn't be paying the full amount as I wasn't even given the chance to approve the work or fees. I tried to explain that I would pay a fair and honest amount that I felt was owed as I do NOT like taking advantage of people. Before I could even finish was I was saying, she puts me on speakerphone and the owner starts yelling and telling me that they don't want to do business with me anyway. He then hangs up on me in the middle of me trying to talk. I call back so I can pay (a fair price), and have a conversation about the issues with the process of not receiving a quote. I explained that hanging up and treating me like dirt was inexcusable and that I'm trying to PAY THEM. The owner constantly is yelling at me and won't let me speak. He keeps insulting me and telling me he doesn't want my money or my business. We get into a shouting match for a minute and I hang up as I'm unable to get a word in. This is absolutely unhinged behavior as I was legitimately trying trying to have an honest discussion with them and help them understand my issues with things. I was NOT trying to skip out on paying. This is extremely disappointing behavior and completely unacceptable for a professional business. I would never recommend someone attempting to work with the business. It's not worth the chance that you might be treated like trash when you bring up actually honest concerns with their business practices. I will be filing a complaint with the BBB.

HE DID A GOOD JOB, AND I WILL USE HIM AGAIN.

GOOD SERVICE, VERY POLITE AND WAS ON TIME.

THEY ARE ALWAYS RELIABLE AND COURTEOUS. THE SERVICES ARE ALWAYS REASONABLY PRICED.

THEY WERE REALLY NICE. THERE WAS NO WAIT AND THEY GOT THE WORK DONE.