Appliance & Air Care Experts

They did not follow up to schedule an Appt.

I was very please with the technician’s explanation of why my stove wasn’t working. He was very apologetic about having to wait on a part. Overall I was pleased and decided to wait, because the best option was fix it and save money.

Great company they provided excellent service.

GREAT!!! Mr. Nix and his team are kind, professional and courteous (yes, there is a difference between kind and courteous). I have been with him for over 15 years and appreciate his work habits.

Knowledgeable, fair, and reliable. I find comfort knowing my properties are in good hands. Highly recommend to all of my peers.

They diagnosed my oven's issue immediately, quoted me a price, got the parts and had it fixed within a couple hours. They are very knowledgeable about all appliances, and they will tell you if you do or do not need to repair something. I've even had them tell me of a cheap fix that I could do myself, which really earns them my business for when I have a real problem.

everything was great i love these guys

The came out on short notice to take care of an inspection the buyers of my townhouse requested. They did a great job at a reasonable price. Thank you for great service!

Clean and Service my A/C unit to make sure all was ok with my unit, they did a great Job neat and clean

Overall a good company that provides good service to there customers and there installers do excellent work very clean and on time

ACE Services is dependable and efficient. They are quick to respond and have a fast turnaround time. Highly recommend!

Everything went great and they had the system up and running the same day

Yashua showed up (early!) on the same day complete with mask and shoe covers. Had the problem diagnosed and fixed within 90 minutes. He even explained to me how the settings on my smart thermostat were inefficient for the summer.

They did an outstanding job. In lees than an hour.

Michael called to let me know he was on the way, he showed up at the agreed time, he checked the units for gas leaks,carbon monoxide leaks,he changed thevfilters.an let me know to keep the Christmas ornaments away from the unit. He also checked for openings,or cracks in the heat exchangers.

Roger was very helpful in isolating issue over the phone. He provided different options with costs. Overall it was quick and easy. Financing was available and the install was very professional.

Went perfect, quick response. Had problem repaired quickly. Great guys. Very professional and courteous.

problem was fixed within 30 minutes.

It was great. They shown me what they did and the unit is much more efficient. They were professional, they job was done very quickly and the house is lot better now.

This was my first time using them. I was very happy with them.

Used this service for my rental property as I live in another state and wanted a dependable company. The technicians rarely returned service calls. Had to call them over and over. Sometimes sounded as if I had woke them out of bed. Technicians sold me a $300.00 maintenance agreement that sounded like a good deal for future repairs. Found out that all they do is come look at the units at the beginning of each season and then charge you again if any little thing needs repaired. When I called the owner to ask for clarification of the agreement, he was extremely rude, unprofessional, and disrespectful. After interrupting me over and over and yelling at me, he told me I was cheapest woman he had ever talked to and hung up on me!

They said I had to have some new coils installed which cost near $2,000. This didn?t work and so they came out again and said it was something else that cost a $400 They fixed that and it still didn't work. This kept happening until they just stopped coming out. They would say they would come out to fix the issues and they would make excuses and would say they couldn't do it. They were very nice and nobody was ever rude but they just were unable to fix the problem I was having.

They had given an estimate before they did the work. It is working but there are a couple of things and I am thinking about calling them back. There were a couple of incidents that I didn't particularly care about. They had done work for me before and I was very happy with the work. The guy came and said something about a screwdriver and then left. I called the company after about an hour to find out what was going on and he showed up five minutes later and finished the work. Later that day I realized my other air conditioner wasn't working which he worked on as well. He said that it needed a new motor and he would be back the next morning. My son waited all day and he never showed up. He called that night at about 8 pm and I told him it was kind of late and to call when he was leaving the other job. He called at about 9:30 pm and said that he was not going to be able to make it. He said he would be here the next morning and he was even late showing up then. I called the office when he hadn't shown up at 1 pm and he said that he would be there in an hour and it was actually 3 pm before he showed up. He fixed the air conditioner downstairs because it was making noise and it is making noise again. There were two guys that showed up and they smelled to high heaven. Their estimate was lower than another company I called. The guy wasn't dependable. They did get the work done. The first time I used them they were great. They replaced my condenser in my refrigerator and the guy even showed up early.

The worker was very good, came-reccomended- agreed -estimate. Ordered parts & came as scheduled to finish the work. I just thought the pricing was high, maybe it wasn't, it seemed higher than it should have been, other than that service was great.

Roger from A&ACE seemed to frighten my wife by what he said, especially on the pricing of a new upstairs unit.