All You Can Move

They email you a low quote. They will send truck that is too small, or will cancel on you the day before moving day. Once they load, they tell you that you are over the piece limit.... that was never mentioned or very hidden in the quote, so they keep a list of every box, picture, mirror they load and then tell you they charge by the piece that was loaded. From a $2,900 quote, they told me after it was loaded it was up to $7,000 based on pieces...and, they couldn't get the second house loaded. After promising an 18 wheeler that they said couldn't make it I asked for a truck from Dallas where they are based. They knew what they had to load. Instead, they brought in a 28 ft. Enterprise Truck I guess they rented, loaded one house, told me it would be $7,000. I said unload it and I will store it and get it later. That whole house was unloaded. Thank God I had a place to store it. Company said if truck comes back empty it's a $1600 charge on top of what you have already paid, Once they have your credit card number....watch it closely. I advised my credit card company to not accept any further charges from this company and to flag it as fraud, I had to get the other house moved so had them load that one instead after unloading mine. All in all, the $2900 for two houses ended up being $5,000 for one house in an Enterprise truck I could have rented for $1,200.00 myself. Thank God I did not let them take my full house of furnishings and store them as they wanted. I suspect I would have never seen my stuff again and who knows what they might have tried to rob me for financially to get my things back. PLEASE SAVE YOURSELF FROM THIS SCAM!

They showed up on time on moving day. I was prepared and had everything ready to go. They had everything loaded into the truck in about 45 minutes. Then a short drive across town and they had everything unloaded and the furniture re-assembled in less than an hour. I was pleasantly surprised at how fast they guys were and that nothing was damaged.

They gave us a quote for moving a four bedroom house halfway across the country. They show up with a six wheeler (even though contract states they will use 16 wheeler for all interstate moves) and of course are stuff won't fit. They say will cost more now (triple the quote). We agree to a new cost and we pay them everything except $2000.00 which is to be paid when they deliver all the goods. They take what they can and say they will get the rest in a day or two. Week later they pick up rest of stuff and a week after that we get a call from new driver saying he has our stuff and will deliver in two hours but payment of the remaining two thousand dollars has to be cash (even though contract states check or credit card). After 4-5 hours of heated discussions with Krista (who is pretty useless and combative) and the original driver they finally agree to take credit card. Truck shows up at my house and they refuse to take credit card now. They get in their truck to call Krista then drive off without saying anything else. Had to get a lawyer and also filed a complaint with the department of transportation. Still don't have the rest of my stuff. Thankfully I have the financial resources to fight them but a lot of people may not. These people are not good people. Please for your own sake stay away from "All you can move" and get a reputable mover. Also I have been told that they have paid to have good reviews placed on web sites, so unfortunately don't read some of their reviews and think they are good as they are scam artists that serve no purpose but to get you in a position where they can screw you over. Update - Was credited by American Express for the $2000.00 so this ordeal is over for me. Nothing more I can do except warn others to stay away from these lowlifes. Unfortunately in all this mess (that they created) with the multiple loading ,unloading and storage warehouses we were missing about $5.000.00 worth of items mostly things they could sell for the value of the metal (drum hardware, bed frames, apple computer). Be aware they have changed their name to hide from all the negative reviews, now they are going by Dallas Movers. You can run but you can't hide.

See above in the services performed.

If you want to go with them don't be surprised to see the quote vary. It may not be right on the dot with the first estimate. They have an 85 foot trailor and if it does not get within 75 feet of your door it costs about a dollar per foot away from the door for pick up and delivery. Having said that, this company was the most reasonably priced. Be sure to be prepared with what type of things you are moving and the quantity to get an accurate estimate. Let them know what you want and be sure to pack your belongings very well to protect them. I received all my belongings with very little damage, if any at all. It worked out okay for me because I was prepared and knew that estimate may vary.

They basically underbid what they ended up charging us by a third. They charged us more than twice what they said because they underestimated the amount of time that it was going to take. We even helped them and it still took three times as much time as they said. They were three or four hours late to do the move. It was a disaster. I wouldn't know where they are located. I didn't go to the address. When they have to come out, you just deal with them on the phone. They quoted us a lowball price. We contacted with them and they were supposed to be there at 8 o'clock in the morning. They got there around noon. They had two people there who did not seem very knowledgeable. They did not tell us when they got there that they were not going to be able to do it in the amount of time they said. I don't even remember the time they had estimated. They did not tell us at that point that it was going to take us more time. It was like a lump sum price and then you pay more by the hour. They ended up taking about three times as much time as they said and we were helping them. It was supposed to be just them doing it. We could see that far away through we were not even going to get done that day if we didn't all pitch in. I am thrilled to be able to give them a bad review. I would not use them again if they were the last movers on earth. Anybody that was professional would be able to look at the thing and say that they are not going to be able to do it in 2 or 3 hours or whatever it was they said.

The crew knew what they were doing and did a good job.

Great service and experience all around. Only issue we were slightly put off by is the crew leader asked for more tip. It may have been an oversight on my part.

Horrible. We paid $600 for a 2 bedroom move, ridiculous! It was only after I disputed $170 on my credit card that they finally talked to me about a refund. Movers showed up an hour late. They had an extra guy with them that they told me "worked from tips". They showed me the paperwork which said it was a five hour minimum and I was told on the phone beforehand that it was a THREE hour minimum (and the girl I spoke with later agreed that is what she told me but it was still like pullling teeth to get my money back). I told them to cover 5 items with plastic, they covered up 23 items and charged me for the extra plastic even though I never told them to cover that much. If you go with these guys, I have one word of suggestion: PAY WITH CREDIT CARD SO YOU CAN DISPUTE CHARGES!

My first issue was that the movers showed up with no dollies! I hired three men for three hours and one had to leave and get dollies while the others tried to move without them. Only one spoke English and seemed annoyed the whole time like it was my fault he was not prepared. I just had new wood floors installed and told them to be extra careful. Despite this, they scratched and gouged my kitchen floor, which I discovered later after I had unknowingly signed the release, and then denied my formal written claim saying it was pre-existing though they had just been installed the week before! I had to pay $375 to get the floor re-sanded and finished due to their damage. The foreman was rude, rushed to get finished and ultimately was responsible for the damage and covered it up. The light was out over the area where they scratched it so did no see for a couple of days and by then it was too late for them to accept they did it. I received no calls back from the company when I complained about the lack of equipment and also the damage. I got a form letter saying it was not covered though I sent in pictures and explained in detail what happened. If you hire this company, don't be concerned about your personal property, floors or quality of service because they won't be!

They sent an estimator to our house with a voice recorder. I walked with him and I know he covered everything except the master bedroom closet. I tried to report that oversight to them and they promised to have the manager call back but he/she never did. Whoever transcribed the voice recording also did a bad job as I found errors in furniture counts on items as large as file cabinets. We had 5 and they estimated 3. That seemed really sloppy. They arrived 2 1/2 hours late on moving day which is better than some experiences we've had in the past. Because of the poor estimate, the truck barely had enough room for our stuff. And since the price was obviously going to increase, we decided to leave a few things behind. The driver was EXCELLENT. He called me repeatedly with updates on how close he was to arriving. He had 2 flat tires on the way, so there was an understandable delay. The crew here in Missouri was also EXCELLENT in unloading the truck and making sure we knew of any damage that might have been done. Very minor dings and dents happened. They packed the furniture very, very well too, which I'm sure protected it. And with the exception of the manager, everyone I spoke with was very professional and caring.

I had used All You Can Move back in March '09 to move my belongings into their storage facility after I sold my home. To tell you the truth, looking for a moving company really scared me after all the horror stories I've heard on the TV and Internet. Tekla, my sales representative was informative and urged me to let her send someone out to the house so that they could give me a binding quote as I was planning on moving again in a few months. I just didn't know if it would be here in Dallas or back to Indiana. Hezi came out to give me an estimate and the level of comfort I felt since contacting Tekla was reinforced a thousand times over. They had put together two quotes for me, one local and one long distance. On the day they came to pick up my stuff, Malis, the foreman was the epitome of politeness. The movers got down to business, packed up everything I owned and got the truck loaded in about 7 hours. I was amazed!! They even had me follow them back to the warehouse so I could see where my stuff would be stored for several months. Everyone at All You Can Move goes out of their way to make their customers feel safe and secure. Well, it turns out I got a job in Indiana, so it was time to make the move. I told them when I needed to start my job and they got there a week early so I would have time to get everything unpacked. I have to say, I have heard about people with all their stuff broken during a long distance move, but aside from two scratches on a dresser, everything was in stellar condition! They aren't the cheapest, but in that sense, I have always believed in the old saying "You get what you pay for!!" I would recommend them to anyone!