Advanced Foundation Repair

Feels like a scam. The previous owner of our house used this service and declared that it had a 'lifetime transferable warranty'. Unfortunately, the small print on that is incredible. As the new owner, I wanted to have someone check possible cracks (no way of validating if they do good work, I guess!) but I found out that unless you notify them that there is a new owner within 30 days of buying the house, the warranty is void. Soooo, a new homeowner, with all the stress of moving, is going to know to read all the fine print of a legal agreement. I get it, they protected themselves legally, but really, they created the concept of 'lifetime transferable warranty' to sell sell sell, knowing full well that with the amount of houses that change hands, chances are that vast majority of people will NOT call to update a name in a database (because THAT really impacts the quality of the work), and so therefore they have an unlimited ability to keep pouncing on the same property over an over again, even though it had a 'lifetime transferable' warranty. Shame on you for preying on people. A really company would stand by their work, not hide behind legalese because they are scared of a database name change. Based on that, I fear they really can't back up their work.

I have a Lifetime Warranty on the foundation work from Advanced Foundation Repair (AFR) on my home. When cracking issues began to appear, I called AFR and paid $75.00 for an inspector to come out to see the issues I have with the foundation work they did. There are cracks along the foundation wall are where Advanced Foundation Repair repaired the foundation in 2013, and cracks in the kitchen adjacent to this wall. The cabinets were and still are separating in the corner and I have new cracks appearing almost weekly inside my home and a new crack that appeared this past summer, 2018, along the same foundation wall. This inspector said the issues I have are related to the attic! (?) Then I called again, and another inspector appeared who agreed that I did indeed have foundation issues, but said "let's wait until the summer's over and see if that helps the foundation." (?) As mentioned above, a very large new crack has now appeared and I have reasoned, "waiting for the summer to be over" has not remedied the problem, but has made it much worse. He also went on to say that he would talk with the owners and would get back to me with a resolution. I had already told him that I was not as trusting as before because of what I was told by the first inspector, (whose statement to me, appeared to be rather foolish!)...that my "issues were related to the attic," to which he disagreed and agreed with me, that it was the foundation wall to which Advanced Foundation Repair (AFR) had worked on was the issue. He also stated that I "could TRUST HIM, he will get it resolved!" When I did not hear back from the second inspector in several weeks, I called AFR and spoke with CS (name withheld) who pulled my file and told me that the second inspector had written a report that there was "nothing wrong with my foundation." I explained to her the above, but have never heard anything else from AFR. I verified with both of these inspectors that the watering for my foundation was adequate, and they both said "Yes." I also have an extensive watering system especially designed to water the foundation. I also have gutters around the whole perimeter of my home. I forwarded an email on 01/06/2019 at 9:44AM requesting to hear from AFR by Friday, 01/11/2019 in reference to these issues. No response. As mentioned, there is now a new crack from the ground foundation, up the wall of my home...not from the attic towards the ground...meaning: the issues with the cracks in my foundation outdoors and indoors, have nothing to do with the attic! Also BE AWARE...that the Lifetime Warranty backed by the Texas Foundation Warranty Trust, DOES NOT APPLY UNLESS ADVANCED FOUNDATION REPAIR GOES OUT OF BUSINESS. MY OPINION IS, THAT THIS IS A BIT MISLEADING! (Verifiable by Texas Foundation Trust's website) I had another foundation company come out to give me an estimate for the wall that Advanced Foundation Repair has a "Lifetime Warranty" on, and their estimate was approx. $6,000.00!

Advanced Foundation Repair was on time and did a complete inspection of the house's foundation. Was provided a report on their findings. No issues with their service and would use them again.

They did an awesome job and clean up like they were there

I bought a house which was fixed through advanced foundation repair.. as a part of warranty transfer i was supposed to transfer it within 30 days which i did, but my credit card got declined.. so they never got the payment, even though i was outside 30 days clause, they took my issse, me explained the problem and helped me out to reinstate the warranty. Truely profesional and helpful people. Would really recommend them to friends...

My aunt had quite a bit of work done with Advanced and highly recommended so we had them out along with a few others. Bob came in and was very polite and professional We went through 2-3 other foundation companies as this is a big expense and wanted to do our due diligence. Every one else quoted the work that needed to be done to get the foundation level that would put money in their pocket, except Bob. He showed me the contour diagram he created for our house and that the majority of the home is quite even to itself. The high area is actually over the reported plumbing leaks and that , once the leaks are repaired and our home being built on expansive clay, that area might become more even and no work would be necessary. He also said that if I fix the foundation before the leaks, the bathroom might sink lower than the rest of the house afterwards. The other companies were either intentionally deceptive with that information, or oblivious to it. Either way, the experience and transparency of Advanced is who I want on my side when working wit the my largest asset.

Advance Foundation repair did the job in only two days even though it involved digging up to 22 feet in some locations in order to find bedrock.

From the consultation and initial survey to the completion of the actual repair everything was above my expectations. We had more than one company bid on our repair and we are so please that we chose Advanced foundation.

Eric did a great job of the initial estimate of the job necessary to do the repairs. The detail work on paper was impressing. The workmen did a fabulous job and were very professional as well as replanting shrubs and a great clean-up job afterwards.

I could not have gone better, they even did a little bit more without charging us extra. Nothing unnecessary was done. The workers respected and took care of the landscape. Excellent overall.

He checked everything and explained there is no problem that need to be fixed.

Excellent. Eric Vineyard was my sales rep. He provided me with detailed diagrams and specs very informative. Very patient every question answered - and I asked a ton of them! From start to finish with everyone from the office staff to the workers who tirelessly trenched and dug for hours (weeks) for this tremendous job. I really appreciate everyone's hard work and most of all Eric Vineyard's honesty and integrity. Look no further! This company is awesome!

Workers were promptly on time and did an excellent cleaning up.

Overall the repair went well. Was somewhat frustrated that workers English was not that good. Hindered communication somewhat. Also frustrated that readings results took so long after the repair.

VERY VERY SATISFIED WITH EVERYTHING THEY DID,POLITE,PROFESSIONAL,HONEST AND PROMPT.

It went very well. I got right on their busy schedule and it was done within a couple of weeks.

Workers were very professional and hard working. They dug up around the house and put plants back to look nice. This company also has a trust to forever be able to redo warranted work.

It went smoothly and professionally.

Crew did a great job and very respectful guys.

It went great! Very professional and very hard working. Cleaned up before they left.

Work done in two days. Floors and some walls needed repair, but was expected. Plumbing sewer lines have problem now, also, to be expected. Second time foundation repaired in 5 years. Different company this time. Foundations are so depressing.

Great work. Highly recommended. They leveled the front of house and shimmed other piers that the previous company had sunk. Their are 39 piers around my house and it is not going to move. They also have a lifetime warranty on their work.

Went great, as always! This is the 3rd time we have used Advanced Foundations (different properties). Always get competitive bids, always choose Advanced. Why? Honest, fair, professional, knowledgeable, competitive and lives up to commitments.

It was fabulous! The team was informative, happy in the heat, friendly and very polite. They cleaned up afterwards as if they were never here!

The workmen who did the job were FANTASTIC! Clean, fast and efficient. I HIGHLY RECOMMEND Advanced Foundation Repair. Then the follow up...WOW! A representative came THE NEXT DAY to check on interior and exterior work and to tell me that if I needed ANYTHING to call him immediately. Kind and courteous. Knowledgeable.