Aaron's Locksmith & Security

He was very professional, courteous and did the job in a timely matter. I was very pleased.

The team did a great job, they scheduled me right away and showed up the first time on time and was able to complete the job in a timely fashion.

He was on time and promptly began working completed in good time and cleaned up after drilling hose. very profession would call again

I appreciated the advice, and especially liked Aaron's for not insisting I had to buy the key blanks through them. Minimal charge. When the time comes to re-key my home or whatever, Aaron's will be my first choice.

It was about a two hour job. When he got to the last one it was too gaped. I noticed that it wasn’t seated properly. I had to chisel it out and put it right. He got my french doors to work properly. Aarons gave me the best quote, everything was great except for that one little detail.

Service provided met the expectations. Fast and effective. Waiting time was a little bit more than I had in mind

I was not there when the locks where changed out, my fiancé was, but I do know this company was punctual, quick and professional. No complaints. Will hire again.

Irritating to just be dismissed without help. It's okay for someone not to be able to perform a service but not to be treated in that manner. By the way, used their site to send a customer Inquiry and had gotten no response after 4 days. So just called myself.

It went extremely smoothly! I was able to book an appointment for the very next day, which was very helpful. On the phone, I was even asked what color my doorknob was so that they could match the color. He arrived about 45 min after they had said originally, but once he arrived, everything went great. He was extremely polite, friendly, and helpful. He finished up a quality job in lightning fast time -- we joked that it took longer to get the credit card payment in than to actually install it. He repeatedly tried to clean up the mess left by the drilling, but I insisted on doing it myself with the vacuum after he left. I also consulted him about a cracked door jam, and he gave me sound advice before leaving, explaining both low-cost and more comprehensive options. Deadbolt looks great now and was exactly what I wanted.

Very smoothly. Was on time, professional and the work was flawless. And the AngiesList coupon offered some savings as well.

Was great! The technician was on time, worked quickly, made no mess and I was all set in no time!

They were able to come out the day I called them and were very quick to get everything done. He was also very nice, helpful, and knowledgable of the locks I have in my doors. Would definitely recommend.

Back in December I used this company right after we moved into a new home. After we moved in, I took some time off work so the fact that they came out an hour late didn't affect me as much. This morning, as soon as they opened, I called to set up an appointment to have the three doors re-keyed. I was given a window of two hours between 2:00-4:00 PM on April 12th. I left work early to be home for them so that they could come do what they had to. At 3:50 PM I received a call, exactly like last December, letting me know that they were running behind and that they would be at my home around 5:30 PM. This time, however, it is extremely frustrating that they were late especially since I made extra effort to be at the house on time for them. Yet again, they used the excuse of "we're running behind" to explain away not showing up when they said they would. During this conversation, I challenged the technician who called saying that this is exactly what happened last time. I also explained that this time it affected me badly as I had to leave work early to be there on time. After saying this, the technician through the phone down and cut the call off. I feel that this company should be held accountable for their schedule. They need to realize that working customers make time from their schedules too. Continued missed appointment windows are costly and frustration for customers. Because of this, I would not recommend this company nor would I use them again.

He was prompt and finished quickly

Very quick. Arrived on time and very nice.

it went very well. professional, quick, comprehensive and highly competent.

They showed up on time and the technician was very personable. He advised it took him a little longer to re-key the lock because it was still keyed to the master key from when the house was built. Even with that "longer" time, he was done within 30 mins. I asked for 5 keys and he provided them. I would use Aaron's Locksmith in the future.

Fantastic!! They were on time and the job was done very quickly...which was amazing as I did not have keys to the original locks so the job was much more tricky!! Definitely recommend!!

Brandon showed up on time and did a great job! We really appreciated the after hours/weekend service! Definitely use them again!

It was not very good. They came out and did everything. They left and over 7 of our locks didn't work. I called them and told them about it. They said they would come back the next day. We waited but they didn't come. We called them and they said they overbooked. He said he'll be here between 8 and 9 that night. I didn't go out with my family and I waited for him. He didn't show up. I had to wait until Monday to call him. Finally, they got somebody out and fixed them 5 days later. They charged an additional $30 to drive out here. They charged $15 for each additional lock which I knew that was going to be the case. I had 10 additional locks besides the 6. It was $180 above what I paid. The knobs wouldn't turn and he said it was because there was something old inside of it that needed to be sprayed out. The front door didn't work at all. We couldn't lock it for 5 days. I would make sure to check their work before they left. They should communicate better with the customer.

I lost key for 2 locks on my shed. Called Aarons. talked to Mike. Explained situation and told Mike I'm relatively nearby (3m north of Arlington up 157/Collins), I'm flexible on when (2-3-4+ days, any time of day), flexible w either saving the locks with picking/rekeying or cutting off (drilling, cutting, etc), I thought since other's were reporting cost is $55 with one re-key, it would be close to that. Mike sounded mad when he quoted $100. Gee, I'll call someone else or do it myself then, Wish I hadn't called!

Job was done right and quick

From scheduling to the locksmith who arrived to perform the work, the customer service experience was great. They arrived within the designated time window and performed the work quickly. Good deal on the first 4 locks through Angie's list and I thought the pricing was fair for the additional work.

Extremely professional and would highly recommended

He was extremely courteous. Called 30 min before the appointment window to let us know that he's appointments were running late. Came and changed the locks in no time! Very professional and well prepared. We wanted to make last minute changes and he was able to deliver! You won't go wrong with these guys.