STAR APPLIANCE SERVICE

He took my information and said he would check about getting the part. He called me back later the same day and said I would have to call Sears to get my repair made. I asked why he could not do the job and his only answer was I would have to call Sears. I got on the internet, found the model and ordered the needed part from Sears Partsdirect. Part was installed by someone else. If you are going to list that you repair Kenmore products you should be willing to do so or of unable to do so, give the caller a reasonable answer as to why you can't or won't.

I called Mr. David, he was here within the hr and the project was repaired in less than 20 mins!

Tech was on time and professional Charge for repair was very reasonable

Very well. Dave is so helpful in fixing our dishwasher on a couple of occasions. And the prices are always reasonable.

Conveyed that it would be more cost effective to purchase another refrigerator. I appreciated his honesty as well as his being responsive and on time.

I had been looking at a lot of Angie's list reviews under appliance repair just wanted someone who would treat us fair, also my daughter had been looking up prices for repair and found it could be in the 250-300 range (of course she didn't tell me until later) I liked the reviews I read for Star Appliance Service and the fact that the owner is also the tech since I also am on Angie's list and do my own work and take pride in that fact. So I called this morning and was answered by David, told him of my problem with range/oven, said he could be here before noon which he was. When David arrived he did a few test on my range/oven, located the problem turned out to be the ovens igniter and gave me the exact amount he would charge to change it. I agreed to it and since he had the part with him it took all of 15 minutes for him to install. It's working now, Yaaaay! Thank you David, every cake we bake we'll be remembering you!

Great, very prompt, knows his business. Great guy!!

Dave was very professional. He ran diagnostics on my freezer and determined that the compressor was bad and I needed a new refrigerator. The diagnostic fee was $59.00 for coming out. I explained to Dave that I had previously had another company come out and felt as if they were trying to scam me - they didn't tell me the compressor was bad. Dave graciously wrote Void on my check and said he was not going to charge me for the trip and apologized for my previous experience as it makes the appliance repair industry as a whole look bad. What a stand up man and a company with integrity. I would refer Star Appliance Service to anyone.

I called him at 9am he said he would be there before noon. He called me when he was 20min away and arrived at 11am. He found the problem quickly and removed the obstuction.

First day diagnosed; second day replaced circuit board controlling refrigerator. Arrived day that he was called. Friendly, professional, and knowledgeable,

Showed up same day that i called within about an hour. Work was done in about an hour. Very happy with service. Would use again.

He worked very fast and efficiently. Only took him about a half and hour. Price was reasonable. Did not try to sell me any additional services. Would HIGHLY recommend.

This is the second time I have have used Star Appliance. David was able to come out the same day that I called him at the time I would be home. I was NOT charged a trip fee to inspect the problem. and within 5 minutes pinpointed the problem to a burned out heater coil. David showed me the broken part and explained why it was broken. David had a replacement on his truck and I was up and running in about 30 minutes total. This man is top rate, honest, and fast.

I received outstanding service . He was punctual, professional and informative. He explained my refrigerator water system. He suggested steps to prevent and solve future refrigerator problems. We also discussed other ongoing refrigerator problems. He was knowledgable. His charges were reasonable as it cost $20 less than the factory authorized repairman. I highly recommend him.

I called at 9am, the Monday after a holiday, and Dave answered. I answered a couple of questions. He showed up, replaced the heating element and showed me the one that burned out. He was very professional and fast! He left after the repair was finished at 10am. I couldn't be happier! I would give him an A+!

Very well. He knew what to do and repaired it quickly!

I am compelled to write this positive review because the provider then gave me the names and numbers of two competitors in my area (both of whom also looked good on Angie's List), and one was able to come out within an hour. Classy move by Dave and one that absolutely guarantees that he will be my first call the next time I need appliance repair services. I had called five other top-ranked companies before calling David and while all of them were courteous and professional, none went the extra step that Dave did. I'm impressed, thank you.

Dave is very professional, friendly and knows his stuff.

I left a message on Dave's voicemail. He returned my call right away. I told him the fridge is leaking and described the problem. He said he'd come in between 11am-1pm and would call 30-40min before he arrived. He called 20mins to 11am and said he was on the way. It's 11:45am and he already finished the job. He was punctual, professional, and knowledgeable.

Great punctual service--no complaints!

We called Dave at approx. 9:00 am. He was at our house by 10:30 am. Investigated the problem. Gave us an estimate of less than$100.00 including trip cost to fix. We told him to proceed and he proceeded to take apart the freezer section and determine the problem was an out of alignment fan. Fixed it put the freezer back to together and was on his way. Dave was very professional and his price was fair.

washer wouldn't wash nor spin. Dave did his magic and my machine works good. Thank you Dave. He was only here at the most 10 minutes. it was the by pass switch and he knew exactly what to do.

From the first point of contact, my call to Dave (today at 4:16 pm), to the moment that he left my home after an exceptional job well-done, this was an overall extraordinarily great and rare experience for this service recipient! Took about 90 seconds to tell him our repair needs and another 40 seconds to give him the names of 2 major intersecting streets in my area in order to expedite locating our house. Said he was on a job and would be over in about 20 minutes. Within 2 minutes of hanging up, Dave was ringing my doorbell! (I almost ignored it, thinking it couldn't possibly be Dave - it was Dave!) After the necessary introductions (to myself and my son), he proceeds to the job site (the kitchen) and begins thoroughly inspecting each appliance. The water was not draining from the dishwasher after each cycle therefore, the dishes were coated with this nasty, yellowish film as the water lay stagnant in the bottom of the machine. Dave's movements were fluid and deliberate; it was readily apparent that he had diagnosed the reason(s) for the malfunctioning dishwasher. Evidently, the installation was handled by someone who neglected to give the dishwasher a trial-run. This important step would have revealed that the drainage hose(s) were not connected properly. Dave made his first of two trips to his truck (parked in front of my house) and, Voila! the dishwasher performs as it was designed to! Meanwhile, the garbage disposal's mechanism was impaired due to the presence of a foreign object. As Dave observed that no electrical power was generated by the on-switch, further examination of the drain revealed the culprit. His second and last trip to his truck gave him the tools needed to pry it loose. Thus ends the 2-month long struggle to obtain essential units that remove the drudgery from the routine of daily cleanliness. Huge thanks to Dave of Star Applicance Service - and Dave is the Star!

He was so nice though and referred me to someone in our area who fixed that brand. I would use him in the future just because he was so nice to go out of his way to refer me to someone.

They determined it was an electronic issue and they gave me an estimate on what the repair would cost. I liked working with them but I am deciding if it is worth it to have the repair done or just buy a new oven.