Primary Solutions Consulting

Great water softener quality, reliable and hassle free. Delivering filtered soft water to my house for four years already. Very honest and thorough explanation of details in the beginning, no marketing tricks, very good pricing. Also, reminding me of the required maintenance when I forgot about it. Thanks a lot.

Overall experience was fantastic. Wayne is honest and extremely knowledgeable. He has worked decades in the field installing water softener systems for other companies, and is currently often called to fix those systems. Quite simply put, having seen it all, he is passionate about installing reliable water softeners. He graciously took 2 hours in a free consultation to discuss the science behind different systems of water softeners. I had also met with other companies and was misled with false guarantees (no maintenance for 10yrs, better proprietary system, need for dual tank, etc). I had fact checked everything, and Wayne does not deviate from proven facts. His services are reasonably priced and installation was several days after. Installation went smooth and Wayne is strict and meticulous in his supervision. I would highly recommend Primary Solution Consulting to anyone looking for a quality install from an honest expert with reliable customer service, at a great price point.

3 year system maintenance was performed.

These guys are first class. They installed a whole house water filter system 8 years ago and I’ve used them to do the maintenance and upkeep. They are the best. A great price for the install, I checked out several companies before we choose Wayne. They are responsive, on time and do a fantastic job and affordable prices. We recently moved to a new home. I called Wayne to take a look at what we needed for our water system. After having Wayne’s system at our old place for over 6 years he was the only person I was going to call. He’s professional, knows what’s required and when it comes to the cost he is more than affordable compared to what you see on the market. They fitted a new carbon filter and softener system and at our request also did a reverse osmosis system in the house. The difference is remarkable, If you are looking to install a system you can’t look past these guys. Value and service can’t be beat.

Great water softener and professional company. Great work : installation was completed in timely manner and the best way possible. Wayne is always available for any question and for regular maintenance. We have this water softener for 3 years and it just works amazingly. Highly recommended.

I would highly recommend Primary Solutions if you are in the market for a water softener. It was a pleasure doing business with them.

very professional and efficient delivers what was committed at the price quoted. - with a smile on his face

I had a water treatment system installed by Wayne. Before purchase he spent lots of time with me explaining the system and answering questions. He was friendly and was not like the high-pressure salesmen of some other water treatment companies. Great value.

These guys are first class. They installed a whole house water filter system 5 years ago and I’ve used them to do the maintenance and upkeep. They are the best. A great price for the install, I checked out several companies before we choose Wayne. They are responsive, on time and do a fantastic job and affordable prices.

Professionally managed. quick turnaround and good product. Unlike most installers I know Wayne will be there when I need him for support.

Awesome! Wayne came the day I called him and was able to male the repairs that day! Very knowledgeable and professional!

Arrived on time and helped us save money on our water bill.

I heard about primary solutions consulting /Mr. Wayne through a recommendation by my coworker. Mr Wayne is very knowledgeable and very informative. He guided me through my decision making on what to buy very diligently because I don't know anything about water softening and reverse osmosis. The installation was very smooth. Jace did a great job showing me and explaining everything I needed to know. He made sure it was a clean installation and even swept our floor. I guarantee you will not be disappointed with this company. I showered that night and what a big difference. Softer skin feeling and greater hair feel. Keep up the good work guys. Your work ethic is topnotch and second to none. How i wish more companies have the same approach in doing business with their clients. Thanks again for everything God Bless. Highly recommend this if ur in the market for anything water treatment. -juan

Tried to sell us a new unit. No thanks

Mr. Mathews explained the water system process thoroughly. We scheduled a time for the installation and he gave me a fair price. He also followed up later to make sure everything was working properly. Very professional.

5 STAR service and support! I was blessed to find this company when I did. I had an old water softener go out on me that had no bypass installed to get water to my home. We had a new born at home and was desperate to get this repaired. I called Primary Solutions Consulting and happened to get the owner, and even calling after hours he drove over to our house in the late evening hour and bypassed our water to the house. Once we made the decision to replace the water softener they had it replaced within 48 hours time at an unbeatable price for the equipment and all the amazing service we have received from this company. Wayne the owner and his install team and technicians will go above and beyond to take care of your needs or issues! Take my word for it! Primary Solutions Consulting is not your average water softener company, they go above and beyond to make sure you are given the best price and quality service available. If you want the best call Primary Solutions Consulting

Wayne looked at the system that I already had and told me the issues with it along with the positives. He educated me on the water softener process. He showed me his system and never tried to push it on me. He didn’t rip me off! Honest man! I’d definitely recommend him!!

They were extremely helpful in trying to point me in the right direction. Doubled checked on me and were super personable and honest. Ultimately they did help me get the problem fixed.

Great service, really good price and the most important Wayne it’s a great guy we really appreciate the service, we have a friend forever

Highly recommended! Wayne and Jace did a great job and it looks really good. Great attention to detail.

Walter was amazingly helpful. He walked me through several options to fix my problem. He offered to come take a look at what I needed. He cautioned me on possible over chargers. He also checked back with me. Above and beyond in this day.

Was very knowledgeable very helping and was very clean and showed me how to use to equipment and very good experience.

My experience with Mr. Wayne Mathews was bad. He actually sold me an expensive "solution" that I didn't actually need, without understanding or looking into the technical details of the problem I had. He comes across as very knowledgeable, but my conviction now is that it is just a sales speech!! The very expensive system he ended up installing didn't resolve the problem I wanted taken care of. I used the system for 7 days expecting that it will start showing the promised improvements, but they never came. When I contacted him to complaint about the situation, he didn't take it too well, arguing that it was my fault to have bought the system!! Additionally, I realized that he has no technical alternative to offer. If the system he sells doesn't fix your problem then you are done. Needless to say I want my money back and the system taken out!! I wish I had never contacted this gentleman. The whole experience was very negative and I feel like an idiot for having hired his services. If this review can prevent anyone else from making the same mistake, I will feel a bit better!!!

We needed to replace our old water softener that was leaking. We reviewed at least 10 different options and felt Wayne's system gave us the best bang for the buck. Wayne is more than just a salesman. He also installs the system and performs maintenance as well. Some other systems had better warranties, but we felt that Wayne will stand behind his system for many years to come. We highly recommend you give Wayne a chance and see for yourself.

Guy on the phone talked down to me and told me he would pass on the job.