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MASTER TILE & GROUT CLEANING

Floor Cleaning and Waxing, Ceramic Tile

About us

OWNER-OPERATED. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE FEE.

Business highlights

20 years of trusted experience

Services we offer

CLEANING & SEALING OF TILE & GROUT, & COLOR SEALING OF TILE & GROUT.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.7
responsiveness
4.7
punctuality
4.4
Showing 1-9 of 9 reviews

Linda R.
01/2017
5.0
floor cleaning
  + -1 more
Never used this service Why is there not a way to delete when started in error
Description of Work: Never used this service Why is there not a way to delete when started in error
Rating CategoryRating out of 5

06/2016
5.0
floor cleaning
  + -1 more
Wonderful service! Very polite and took pride in the quality of his work. I would definitely recommend Doug to anyone!
Description of Work: Cleaned my tile and grout after house got water in it from recent rain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick B.
06/2015
5.0
ceramic tile, floor cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

Ana D.
06/2015
5.0
floor cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0


Response from MASTER TILE & GROUT CLEANING
While I appreciate the good review, I believe this reviewer has selected the wrong service company. I was working on a Travertine cleaning in Bellaire that day. Sorry!

Carolyn V.
03/2015
5.0
floor cleaning
  + -1 more
Based on the other two reviews for a company with the same name, I think this may be a different "Master Tile and Grout Cleaning". So to be sure, the phone number of the company I used was 281-728-5314 and the owner's name is "Doug". I could not be happier! :-) Doug had taken a lot of time with me on the phone to give me a good estimate of the cost and to explain the procedure and the different options he offered. By the time I hung up I had a lot of faith in Doug. He told me that he went on all jobs, and would bring one helper. Sure enough Doug and a very polite and skilled assistant Juan arrived right on time. After he walked the tile areas with me I decided to have him do a two-step cleaning process and then seal the grout. Although it obviously was a little more expensive to have him do the two-step cleaning I decided that as long as he was here I would get the best job possible, then have him do the third step to seal it. It looked considerably better even after the first cleaning. Everyone who has come into my home since he completed the job has commented on how great the tile floors look! I recommend this company with no reservations and will call them again the next time I want to have my tile floors cleaned. Doug is an expert at what he does, and is dedicated to doing a good job.
Description of Work: Master Tile and Grout Cleaning (281-728-5314) did a complete two step cleaning process on the tile in our kitchen and bathrooms and then sealed the grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mary Joyce S.
07/2013
4.0
ceramic tile, floor cleaning
  + 0 more
He arrived as promised. My tile was not in need of cleaning but my grout had stains that I wanted removed. He did my entire kitchen, breakfast room and laundry per the amount agreed at the time of purchase. When finished the work looked fine, but of course, when the grout is wet it is not easy to see if any stains remain. There were several places that had small stains and I used a product called and quot;Stonetech Cleanstoneand quot; to removed the remaining stains. They asked me to fill out the evaluation form before they left, which I did. I should have waited because at that time every thing looked perfect.
Description of Work: Cleaned tile and grout.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$149

Response from MASTER TILE & GROUT CLEANING
Again, this reviewer is not one of my customers. I've searched my database by this customers name as well as my calendar. I could not find any record of this customer. Sorry.

Joyce B.
03/2013
5.0
floor cleaning
  + -1 more
A very nice young man came out to give us an estimate. He was very professional and told us just what the tile guys would be doing, and asked what type and color tile we wanted. Several days later, on November 17, two Hispanic men, one quite young and the other older, came out pretty late in the day and started the job. It got quite late, so they left and came back the next day. I can't tell you what a joy they were to have in our home. I picked out the tile and they brought it in from their truck. They immediately went to work replacing the carpet with tile. They also took the toilet up (it was in a little room), replaced the ring, and reset the toilet. They then went about the business of setting the tile. I've always hated having carpeting in the bathroom, and Angie made that go away. I speak a little Spanish, so we got on quite well. These two guys were adorable, and I would have them again in the blink of an eye.
Description of Work: Replaced carpeting in the master bath with 12" square tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from MASTER TILE & GROUT CLEANING
I'm guessing this reviewer was trying to review Master Tile the tile retailer/installer. I do not do tile installation. Sorry.

Kenneth K.
03/2011
3.0
floor cleaning
  + -1 more
Nice guy
Description of Work: Cleaned grout

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$360

Response from MASTER TILE & GROUT CLEANING
I have not actively managed my Angie's List data and I'm just now looking through past reviews. I do not know this person and according to my records I was somewhere else on that date. Sorry.

MOLLY S.
05/2006
5.0
ceramic tile
  + -1 more
Brenda is a rarity in the service industry. She is hard-working, dependable, honest and a pleasure to have in my home. She arrived promptly (actually ten minutes early). She worked efficiently and cleaned up after she was done.
Description of Work: Cleaning of tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    12500 Barker Cypress Rd Apt 17108, Cypress, TX 77429


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Floor Cleaning and Waxing,
    Ceramic Tile

    FAQ

    MASTER TILE & GROUT CLEANING is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    MASTER TILE & GROUT CLEANING accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, MASTER TILE & GROUT CLEANING offers free project estimates.
    No, MASTER TILE & GROUT CLEANING does not offer eco-friendly accreditations.
    No, MASTER TILE & GROUT CLEANING does not offer a senior discount.
    No, MASTER TILE & GROUT CLEANING does not offer emergency services.
    No, MASTER TILE & GROUT CLEANING does not offer warranties.
    MASTER TILE & GROUT CLEANING offers the following services: CLEANING & SEALING OF TILE & GROUT, & COLOR SEALING OF TILE & GROUT.

    Contact information

    12500 Barker Cypress Rd Apt 17108, Cypress, TX 77429


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM