H-Towne & Around Remodelers, Inc.

We used Andy at H-Towne and Around to remodel our home in the Memorial Area.  We talked to

several contractors and were not happy with their prices or some of their attitudes.  I found Andy from

H Towne on Angie?s List and was super impressed with him upon our 1st meeting.  My husband and I left

thinking, ?Is this guy for real??  Well he was for real and everything he said he could do, he did. 

We hired a great architect that provided excellent drawings for Andy and his crew to follow.  With

Andy?s guidance, we were able to accomplish everything on our plans while staying in our budget.  Our

renovation included new plumbing with a tankless water heater, new electrical, new windows & doors,

complete insulation, adding two new bathrooms, all new AC ducting and everything else that comes

with going down to the studs.  We did almost everything but tear the house down.  Given the amount of

renovation we were doing, Andy always had an idea of how we could save money while making the

house look like a million bucks.  He was always so respectful of budget. 

This company believes in making the customer happy and they work very hard to deliver quality work

that leaves their customers satisfied and H Towne proud to have their name behind it.  I worked with

Andy almost 4 months and saw the level of respect he gave us as well as all of his other projects.  Most

important for us, Andy abided to what was in the contract and addressed any quality concerns quickly. 

Big or small, he gives everyone the same attention. 

We have done remodeling in past houses so we have worked with different contractors and have seen it

all.  Andy was not like any contractor we have worked with before.   We are so happy with Andy and

look forward to using him again for our backyard remodel one day or whatever we might need!  I highly

recommend this company to anyone doing a big or a small job.  We were very satisfied with H-Town

from start to finish!!

I called H-Towne & Around again to do some additional work for me in a bathroom in my house. I have had nothing but great experiences with them in the past so of course I called them out again to do this for me. JR is very transparent and I really enjoy his up front and honest personality. Needless to say, I hired H-towne once again, and as expected they did a beautiful job in my master bath for actually less money than he had originally quoted me. I truly don't know another contractor that would have done this for me, because I had excepted his original bid price. As a single mother, before I became acquainted with H-towne I did have serious trust issues with contractors etc., because you read so many things about contractors trying to take advantage of women. JR is just the opposite, I really feel like he has my back. He is one in a million and I appreciate him and his company very much. I recommend him to friends family and neighbors constantly. Anybody out there who is looking for an honest company to do business with, look no further than H-Towne & Around I truly can't speak highly enough of them.

We found H-Towne & Around Remodelers on Angie's List and, because they were close to our home and had great reviews, I contacted them for a quote.  Paxton Moore, the salesman, came out to take a look at my space and find out what services I was needing.  I felt like he took his time taking measurements and pictures and then got back to me very quickly with a quote.  He came to my home to discuss the quote with me and went over everything to make sure I knew all the ins and outs of the project and to make sure he had everything covered. Paxton told me the job would last about 3 days.  Once we decided to go ahead with the job, Paxton asked me when they could get started.  I gave him dates that worked for me, but he came back to me with dates that would work better for them.  Although those dates were a big inconvenience for me (I was extremely busy with work and would be watching a friend's small children during that time), he assured me that they would be in and out quickly and keep the space clean and as free of dust and debris as possible. 

The first 2 days went very smooth.  They had a large crew that were working hard and getting things done.  On day 3 is when things changed.  They were obviously not going to finish in the 3 days they originally quoted me, but they decided to only send a 1 man crew out.  He didn't show up until around 11 am, then forgot something at the shop, so he had to go there and then had lunch.  So he really didn't start working until between 1-2 pm that day.  He got very little done on his own, and the work he did do was not very good.  This guy showed up extremely late the next two day, as well, and continued on the same path of forgetting things at the shop and taking extremely long trips to the hardware store.  They also threw away my original baseboards that they removed and then tried to replace them with something that looked no where near the same as the rest of the baseboards in my house.  After I complained about this 1 man crew and the terrible work he was doing, JR, the owner, came out to take a look.  He ended up sending a different crew out to complete the job. 

The job ultimately took 10 working days.  We were not able to put anything back in our pantry for several days after that while the paint was drying on the shelves, so it wasn't until days later that we noticed that the shelves were not done to the measurements we had asked for.  We wanted them spaced so that we could fit our large cereal boxes on each, but it didn't fit.  The shelves also sag in the middle.  I sent several pictures to Paxton, but he never responded.  Neither Paxton or JR came out to take a look at the final job and neither one even called me. 

We had several other jobs that we needed done around our home, but we will not be going with H-Towne & Around.

Since I have used H-Towne several times before, and as a valued member of Angie's list, we are asked to give more reviews if we recently used the company. My previous experience with H-towne was absolutely professional, and the outcome was exactly what I wanted. 
This company values their customers time, they send the best of the best to finish the job at hand. As a working single mum, I need jobs to be done quickly and efficiently and the outcome as I needed, every time I use H-Towne they do an amazing job. I will keep using them and I recommend them to all my friends and colleagues and to all Angie's list members.

We were referred to H-Towne & Around by friends that live in a nearby neighborhood that had an amazing remodel and
backyard patio built. We decided to work with JR and H-Towne because they immediately responded to our call, came out to the house to evaluate the project quickly, and sent a price estimate within a few days. By the time we received the other estimates, JR had walked us through the process and we were ready to start architectural plans for the project. JR's quote was also the lowest price. JR was very involved early and then Andy, our Superintendent, took over. This is our first shot at a remodel so it was overwhelming, but both JR and Andy were top notch and great to work with.
Early in the process, there were some delays in the architecture planning and permitting. Once the permits were received, the demo was completed quickly and the second floor and new space was framed and built out in no time. The old vinyl siding was removed and the new Hardy went up quick along with install of the new windows. This was a significant project and there were some ups and downs when issues were found with electrical and plumbing but whenever an issue was found, H-Towne worked with us through each of them professionally and in a stand-up manner to find the best solution. Along the way, 2 major electrical
issues were found left over from previous remodels. Both issues were significant fire and safety hazards. Andy and Joel, the electrician, came out and immediately addressed the hazards with the first priority of making them safe. This did cause some delays but it was absolutely the right thing to do.
We did have a number of changes to the original plan requested in the middle of the project. Both JR and Andy were very willing to work with us to make sure we got exactly what we wanted. One big change was the new shower in the master bath. We wanted a big walk in shower and thought we had one measured out in the blueprint. When the actual shower was framed out, it was much too small, we contacted Andy and JR, they met with us promptly and we discussed the changes needed. The framers come back out and make the change.
Jesus took it from there. Jesus built our shower, did all of the trim work, painted and just about any small touches we requested. It was all done with perfection. H-Towne means it when they say they will do what it takes to make the customer happy.
Andy was awesome to work with, he answered every text and phone call immediately. He was on top of all the work being done and was always available to meet in person to discuss progress of the work and keep us up to speed on the work that would be done next.
The work was completed and everything looks outstanding. The exterior looks great and the new bathroom and closet are beautiful. We are extremely happy with the new French Doors that were framed and installed. Overall, we are very happy with the work and will absolutely work with H-Towne again. (Andy and Jesus were also great with our two golden retrievers, and when the project was over our dogs missed their company during the day).

When Andy first came out my husband and I were very optimistic about the work that was planned.  We were told that the project should last approximately 5 days which was the perfect amount of time for our schedules.  
On day one we started to see some issues.  The worker scheduled to do the work on our home became very ill (I totally understand that things happen and I was willing to be flexible).  A few days later another worker was assigned to do the work and we were guaranteed that he was an excellent cabinet carpenter.  The new carpenter (Jesus), Andy, and myself sketched out a basic plan for the built-in.  After that doing the sketch we were told that Jesus would do the majority of the work in his workshop so that he wouldn't be an intrusion in our home.  
During week 3 (because no one even got started until week 2) Jesus and another worker came back to start the instillation.  The instillation ( during week 3 & 4) went okay but little by little my husband and I started to notice little things that weren't quite right--one thing not quite right and maybe I'm being a little picky but 20 things (doors not being level with one another, door pulls not being level with one another, shelfs not level, the whole unit not being level, holes in our walls where they had messed with electrical outlets, issues with paint, and a few more that I can't even think of right now) not quite right and it becomes a problem for me.  Because of my work schedule we requested that Andy come out before work (at 5:45am) to come see the problems--which he did--and he agreed that there were issues that needed to be fixed.  Sadly it seemed as though these problems were heard by deaf ears because they weren't getting fixed.  
Eventually ( during week 5) the owner had to come out to inspect the work.  It made me very frustrated because he didn't even take the time to read our contract before he came out.  As part of our contract they were supposed to hang our flat screen television but the owner swore that his company hadn't agreed to do that and that Jesus shouldn't have touched the television in the first place (see below for what happened to the television).  Lucky for him, I still had my copy of the contract very close by for him to read after he arrived.    He ended up accusing my husband and I of being "part of the 1% that would never be happy."  When I asked him if he would be satisfied with the product in front of him, he said no.  
During the time that H-Towne & Around Remodelers were at our house multiple other things happened, including damaging of our newly installed hardwood floors (they swear that they didn't do it but on 1 of the 2 occasions they were the only people working) and damaging of our flat screen television (they ended up replacing the television).
At the end of the project, the product is exactly what we wanted.... However we were told it would take 5 days and it ended taking up 5 weeks, my husband and I were insulted and made to feel like unreasonable people for wanting a project done correctly.  
After our initial meeting and quote from H-Towne & Around Remodelers we were planning on having multiple projects done around our home over the next few years, however after this experience we will not be going back and we would not recommend their services.

H Towne was quick to respond to my request for a quote.  Paxton was very detailed in his analysis of the project which makes for a more accurate quote in my opinion.  I ultimately picked H Towne over the other contractors because of the straight forward contract which spelled out how much each item on my list would cost me.  Within 3-4 days they were able to start working and were done in less than 2 weeks (we also had a few little jobs in the kitchen that took a day or two to complete).  The workers (Jesus and assistants) did quality work and cleaned up after themselves every day which made living in the house tolerable.  Although H Towne was the more expensive quote (not by much though), I was very pleased with the high quality of the finished product and the accuracy of the quote price in comparison with the final bill.  I would definitely recommend H Towne and Around Remodelers.

It took about 3 months for us to find a contractor that we felt comfortable with, and who we felt could tackle the scope of everything we wanted to change.  After initially meeting with JR Smith for about two hours, I felt confident that we would be in good hands with H Towne Remodelers.  He initially suggested a kitchen designer to talk to, since we had some major design issues with our old kitchen.  His suggested contact (Wally Westbrook) was great, as he called us the same day JR visited our home.  JR also sent a plumber to look at our pipe problems, so the bid would encompass all of our requests.  The bid we received was fair and comprehensive.  Any questions on specifics were quickly answered, and we were able to sign a contract in a timely manner.  As our remodeling job encompassed the entire house, we moved ourselves and all of our belongings out for the duration of the work.  I told JR I needed three weeks to move, which he worked into his scheduling.  Demolition and changing out our bad pipes started the Monday after our move.
Andy was great to work with, as he was our site supervisor.  He was very helpful in specifically laying out the design for the cabinets, kitchen island, and appliances.  The crew who built the cabinets, the built in shelves/cabinets, and staircase were fantastic.  The kitchen is more than I imagined it could be.  The craftsmanship is superb, and Daniel and Gus were always willing to listen to my ideas, and tweak  the size of drawers, etc. to meet my vision.  At one point, it was clear to me, that the dimensions I had asked for in an appliance cabinet, were too large.  No problem... another smaller version was built and installed.  I also found that if I was indecisive about something, good choices and suggestions were readily given so that I could make an informed decision.
I was particularly pleased that my request to talk with the fabricators before my granite and quartzite slabs were cut was honored.  This was very important to me, as I wanted certain portions of "the rock" to be the island, with other pieces comprising the counter tops.   Talking directly to these men helped them to understand the look I was trying to achieve.
Jesus was the carpenter in charge of the master bath.  He was very meticulous, and always texted me if he had any questions.  He also built a floor to ceiling cabinet with three recessed niches from a picture that I was able to show him, providing me with extra room for bathroom accessories.  He also built our fireplace mantel from another picture that I was able to show him.         
This extensive process took a little over 3 months, which met my expectations.  Throughout the process, communication was great.  Andy always responded to my calls and texts in a timely manner.  When we occasionally hit an unexpected or unwanted bump, H Towne responded professionally and always fixed the problem.  They always made me feel that my satisfaction with their work was of the utmost importance to them.
I would not hesitate to recommend JR Smith and his crew.  I turned my home over to him, and in return I feel like I received a totally "new and improved" house.

It could've gone quicker but there were delays from vendors, and mistakes by subs. There were some misunderstandings along the way but nothing major and certainly nothing unresolved. JR and all employees were first rate and trustworthy. I have three beautiful bathrooms.

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I had a really ugly Fireplace Mantel and unsafe Staircase Railings in my new house that I had just moved into. After I had work done by H-Towne that was really an outstanding Job by this Team. I knew exactly who to call. I called JR and told him about what I needed and he came to the rescue right away. We talked about what I wanted and he said he had in mind what I pictured. He listened to my needs and was very patient with me. Sent me a guy who made the Mantle from Scratch the way I wanted it, Jesus was extremely polite, covered everything around his work area and cleaned after himself thoroughly. The work done was close to perfection, the Mantle went from Ugly to a work of Art and the Staircase Railings are now simply beautiful and safe for my little 18 months Baby.
Having work done like this encourages me to do more work around the house, there is absolutely no hassle with them, they do a clean, flawless job. I have the utmost confidence that any job I need done, no company will be able to do it like H-Towne.

Andy and H-Towne & Around Remodelers are awesome!  Andy was prompt and professional and the work was done within the estimate and budget and in a very professional fashion. I will use them again and will recommend them highly.

I rate H-Town an A+, a true 10/10.  
The project completed by H-Towne was major to say the least. H-Towne's motto is "Simply put, integrity first" and I can honestly say this is absolutely the truth and is embodied in everything they do. 
From the start JR Smith, owner of H-Towne met with us at our convenience after business hours which is what worked with our hectic schedules. This immediately set H-Towne apart, as in the search for a contractor I found it rare that any would meet outside 8-5 Monday through Friday. On our initial meeting, JR was extremely knowledgeable and provided great insight and ideas on our planned project. He was courteous and extremely professional, following up a day or two later with a detailed bid and design ideas. 
After making the obvious decision to go with H-Towne, the project started as scheduled. I cannot understate how big of a project it is and how many things are involved with adding-on to a house. JR and his team handled every step with professionalism and always took the high-road when critical decisions needed to be made on how to proceed. In construction, rarely does everything go exactly as planned - there are always unforseen issues, especially with older homes. Several times during construction unforseen issues arose, which JR handled usually at their expense, without complaint. The entire construction project went on with ups and downs including issues with the city of Houston and natural gas permitting. All of these issues that were out of H-Townes' control were handled with professionalism, minimizing delays and keeping the project on track. Every unforseen issue was dealt with quickly and fairly without any arguments or bickering over costs. For example, JR realized the proper way to complete the roof tie-in for the paito cover would be to add a massive unforseen section of new roof to the back of the house, and made the decision unequivocally as it was the best way to do it. I can definitively say most contractors would not have taken the high-road or would have passed on this unforseen cost to the customer. In another instance, JR had a masonry sub that did a fairly decent, but not perfect job of applying stone veneer to the back of the house. Despite us not pushing the issue and being mostly satisfied (but not 100%) JR took it upon himself, without even telling us, to redo the entire masonry job on his own dime.
Throughout the job, JR was available via phone or text message almost 24/7, and we maintained a very good on-going dialogue. JR was on the job daily, and usually for at least several hours, when anything important was taking place.
 
I can definitely say H-Towne promised not to leave the job until we were 100% satisfied and they honored that commitment to the fullest extent. In fairness I think this says a lot because I'm probably one of the more difficult people to please in the world.

When I bought a house I needed to do some work. My initial worries were that I will not find someone that will do exactly what I want, and would not give me a good, competitive price. I also wanted someone that would be able to finish on time as my lease ended and I had to move into my new house as soon as possible. 
So, I contacted H-Towne Remodelers and JR (The Owner) came out to meet with me at the House to see what I needed to do and discuss details.
I can honestly say  that this Remodel was the BEST remodeling experience I have ever had.
JR, is so professional, he cared about the needs of my Family and was very flexible with me. Had great creative ideas, helped me figure out what was best for my situation. His crew is very reliable and dependable. Completed tasks quickly and timely. JR was on top of all the tasks and provided me with timely updates. 
He is very honest and cares about his customers, he gives his all in the  job he accepts and the turn out is not just GREAT, but EXTRA ORDINARY.
If you are looking for an Honest, Reliable, creative, contractor, who cares about your time-line and your needs and  gives you the BEST result, then give JR a call, I will constantly use H-Towne and Around Remodelers for any work I need done in my house again.

Russia

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I invited 4 different contractors to come and quote for the work, having had a horrible time with a previous contractor who never showed up. 
JR showed up on time and was very friendly and approachable from the start. I showed him what I wanted to have done and JR said he could certainly do what I wanted but made a couple of excellent suggestions that would improve my original plan at little to no extra cost. 
I sent several e-mails to 2 of the contractors who quoted for the job before I made a selection, asking questions about time-frames, extra costs etc. JR ALWAYS replied promptly and with complete and easily understood answers. 
I told JR that he had been selected and set up a meeting with him. He arrived with his superintendent, Israel, who was on site for a lot of the work that was done. Israel is a really nice guy, very keen to make sure that you are happy with each part of the job as it it progressing. 
It took about 4 weeks from start to finish, and it only took that long because I held up the process in taking time to select the granite and buy a kitchen sink (obviously they couldn't buy and cut the granite until they knew how they needed to cut it for the sink to go in). If everything had been ready on my end, I think they would have been done within 2 weeks. 
They bought us an excellent selection of granite samples to choose from (given that we were only interested in the cheapest, level 1 granite, they bought us a good 30 sample selection). They also made sure to choose a granite yard near our house, this meant that we could go out and look at the granite we wanted in full sheet size, which made a huge difference.
Anytime I had any questions at all I would mostly text and occasionally e-mail JR. He would always reply promptly, mostly within a minute or so (although obviously if he was with another client he would reply once he got free). 
He was VERY honest and straightforward with pricing. there were a few small things that we decided wanted to do after he had quoted the price (like replace the shelf in the kitchen with granite to match the countertops for example) and none of these requests were any problem at all, he was always more than happy to accommodate and at little to no extra cost. 
Overall I would use JR's services again in a heartbeat. He was VERY competitive in his initial quote, VERY flexible when extra things came up, and very communicative also. In addition the guys he brings in to do the work are really good. We previously had 1/4 round between the bottom of our cabinets and the floor to cover the "good enough" tile job the house builders did when they did the initial install. The tile work that JR's guys did was detailed enough that we just didn't' need it afterwards. They even made sure to check with us if we wanted the grout color to match or contrast with the tile. We said match and they took it from there, matching it superbly. 
Excellent service that I have already recommended to 3 work colleagues.

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This is not the first time we have worked with JR on a remodel. I am happy to say it will not be the last. This go around we had our covered patio integrated into the house to take the place of a small basically unusable breakfast area. From beginning to end we have been more than pleased with JR. His integrity is unimpeachable. Anything that we questioned, which were very few things, or anything that we changed, which were -well, a few, he was even tempered, patient and always willing to do whatever it took to satisfy our expectations. I can not say enough good things I about JR Smith. If you are looking for a contractor, I think you have found your guy. You better act quick though because I have been referring him to everyone I know and his dance card is probably getting mighty full.

We hired H.Towne & Around from Angie?s List and were impressed with JR?s  professionalism and knowledge from the first meeting. At the go-ahead, JR provided us with a proposed roofline change that would incorporate the new addition so that it looked like the original build as it was our priority that the addition was seamless.
The new roofline structure was built outside before the roof was cut open. Once the roof was cut open, the framing resumed within the new addition. It wasn?t until absolutely necessary that the new doorway was cut through the attic into our living area. The crew worked for three weeks before there was any disruption inside. JR?s contractors worked with high standards and they were clean, polite and committed. His framer worked miracles building the new catwalk to join the existing catwalk in a day?s time. At all times, the hardwood floors and furniture were properly protected.
During the eight week project, JR was conscientious of keeping the mess to a minimal with two young boys and an obsessive clean-freak wife.  Near the project end, we had a few quality issues due to unfortunate circumstances but JR was exceedingly prompt to get a new contractor assigned and ensured the job was finished with top quality results. JR even pointed out some items that he felt needed touching up because he was not happy with the results and we had not noticed before he mentioned them. JR was extremely committed throughout the project, constantly provided schedule updates and made frequent checks on the job's progress. 
We were given a quote but to NO fault of H.Towne & Around Remodelers, the end cost was exceeded by $7K. JR was very understanding as we decided in mid-project to add soundproofing and mirrors to the gym and built-ins to the craftroom, as opposed to installing IKEA furniture, which was the reason for the price increase.
Throughout the whole project, JR was accommodating with suggestions, ready with recommendations and understood if some of his ideas were not exactly what we had in mind. His enthusiasm did not fail and most of all, he ensured fairness. We continually get comments from friends that cannot believe the craftroom and gym room is an addition?. just the way we wanted it!! We would highly recommend H.Towne & Around Remodelers to anyone as we are ecstatic with the end result.  Call JR; you won't be disappointed...

From start to finish H-towne was completely professional.  JR does what he says he is going to do, when he says he is going to do it, for the cost he quotes.  His crew is first rate.  Any thing we thought needed to be adjusted was already being addressed by JR.  His attention to detail made our project run smoothly and we couldn't be happier!  
The media room was wired perfectly.  The speakers and media center for covered patio works wonderfully.  
JR helped us design the project and his original sketch was pretty much spot on!
We will be using him to remodel our kitchen next.  I can't say remodeling your home is fun but with H-towne it wasn't painful.

My experience with J.R. And H-Towne Remodelers was great! I met with several contractors and out of all the contractors I met, H-Towne Remodelers was the right choice for me. I explained to JR what areas of the home I wanted to remodel and he provided me with an estimate in a timely manner. The kitchen was outdated and I had a specific vision of what I wanted the kitchen to look like. JR helped me make that vision a reality, he even came up with a solution of how to make my kitchen bigger. His crew was very professional and they were cautious to not damage or get floors dirty. I am extremely pleased with the end result and I will definitely recommend H-Towne Remodelers to anyone that asks if I know a good contractor. I am definitely going to use H-Towne Remodelers for other projects in the future. Erika R

1 year+ follow up.
Work was done June of 2012. Everything is still perfect. No leaks, not issues what so ever.

This was our first experience with J.R. and H-Towne Remodelers, though we hired them for a second and much larger project.  My wife and I had a dated kitchen that had that old 4 in. square peach colored tile, too few cabinets, old appliances, and virtually no counter-space.  The kitchen also had a small pocket door to the living room and really felt secluded from the rest of the house.

J.R. worked with my wife and I to design an acceptable layout to knock out a portion of the wall between our kitchen and living room and add a bar counter instead.  We relocated the doorway so that we utilized that entire wall with either counter tops (a portion of which also had a bar counter), stove, or doorway.  On the opposite wall that faces the front yard, we actually removed one window (and matched the brick almost identically on the exterior), and utilized the entire wall with counter-tops, sink, pantry, and the fridge.  Remodeling a kitchen is never going to be easy on the homeowners, but H-Towne worked hard to make sure that we stayed comfortable.  We prefered to have the work performed as quickly as possible, even if that meant having contractors work late hours and some weekends.  They accommodated the quick schedule as best as possible, and the work was completed in the estimated time.

J.R. had very good ideas on the cabinet selection, and I am still extremely pleased on how our cabinets turned out.  The remodel included granite countertop, stainless steel appliances, and nice floor tile. We concluded this project almost exactly on budget, and J.R. made an effort to keep us on track though we tweaked the scope from time to time. J.R. is not the kind of contractor that is going to hit you at the end of the project with extra fees that you aren't aware of. I am very happy with the results of this project, and I have recommended H-Towne Remodelers as a result.  I have worked with them on subsequent projects, and I will work with them again.

This is the second project on which I have worked with H-Towne Remodelers, and I will hire them for the next project that I do.  J.R. is more of a professional partner to me than a contractor, and I feel that relationship allowed him to understand really what our end goal was with the actual construction.  As such, J.R. actually knows better than I do what I want in this project, and his leadership, feedback, and direction in the project is why I am so pleased with the final product.

My wife and I were familiar with H-Towne Remodelers from a recent kitchen remodel that J.R. (owner) performed for us the previous year.  Also, J.R. had done an excellent job remodeling a neighbor's house, so we were very confident that he could run this project.  Our home was fairly small at 1,200 sq ft, and once our family began to grow, we worked with J.R. directly to design a house that would be consistent with the neighborhood motif that we wanted to preserve, but also accommodate specific ideas that we were sure would benefit our family.  J.R. worked to understand our ideas, then he improved our ideas and put them into an acceptable design that included about 2,700' of air-conditioned space, plus a large porch in the backyard.  Of the creative ideas on design that J.R. brought to the table, I believe that I'm most happy about the porch that he designed in our backyard, the utility room and laundry chute from our master bedroom closet, and the open space that he created that makes our home flow from our kitchen in the front to our porch in the back.

We awarded the contract to J.R. once we received financing (which he was able to help show us the way as well), and work started almost immediately.  The construction was going to "touch" almost every room in the house, so J.R. made a great effort to preserve our comfort throughout the project.  Specifically, we more than doubled the footprint of the house, so J.R. kept the back wall in place until the last few weeks to keep the new construction separate from the existing house.  Also, J.R. planned very well the remodel of the rooms that were in the existing footprint so that the inconvenience was minimal.

The absolute best thing that I can say about J.R. is that he and I worked to develop a budget for the house, and I finished the project almost exactly 1.5% over our original budgeted cost.  Though we added some things throughout the project, we would make an effort to discuss with him what we could "do without" or remove so that we would not end up spending too much money.  For example, we originally included a resurfacing and driveway expansion, which we ultimately struck from the scope to perform some of the other changes.  J.R. was very understanding of our budget constraints, and, very much to his credit, he was very creative on working with us to build exactly what we want.  The contractors that worked on the project were generally well dressed, polite, and hard working.  On one instance when we came home to a small mess in the back yard, we reported it to J.R. and the issue was immediately resolved.  We never felt unsafe, and I can happily say that we had no property damaged or stolen. To no fault of H-Towne Remodelers, interfacing with the utilities (i.e. CenterPoint) was somewhat of a challenge.  As much as H-Towne Remodelers would try to schedule around CenterPoint's crews that worked to shut down our gas line or change over our electricity meter, it seems like CenterPoint would always get the work done after working hours (middle of the night or at 8pm).  J.R. and his crews went out of their way to come to our house after hours to complete the work, which I really appreciated on a personal level.

Lastly, I believe that J.R. and H-Towne Remodelers went above and beyond to "complete" the job.  We develop a punch list whenever we were a couple of weeks away from completion, and they took care to complete all of the items.  After they had demobilized from the site and we had closed out the contract, we had a few very minor issues come up (i.e. light switch issue, small plumbing leak, drain in bathtub broke).  J.R. was very responsive and sent contractors over whenever was convenient for us to get the issues resolved. 
I have recommended H-Towne Remodelers to others, and I have received positive feedback.  I will continue to recommend them in the future, and I will do my next project with them as well.

Both projects turned out really well.  The master bath is beautiful and we couldn't be more pleased!  The front bathroom was renovated first and then the master bath was renovated so that we would still have one bathroom to use during the renovation.  The overall project took a little longer than we initially expected and that lead to frustration at times.  However, we came to learn that the Houston remodeling market is extremely busy right now.  The good subcontractors are working for multiple contractors so that can make for a scheduling nightmare for JR and his project managers.  JR has some very skilled and talented people working for him.  We learned that they do incredible work and they are worth the wait!  For example, two different tile crews did the tile in the front bathroom shower v. the master bath shower.  Each crew contained an artisan who was meticulous with his work.  The end result was beautiful, artistic tile in both bathrooms.  Additionally, one of JR's people is particularly gifted when working with wood.  He built a beautiful wood access panel complete with rich molding for the front of our jacuzzi tub.  He also suggested adding wooden shelves to the bottom of the 4 windows in the master bathroom.  That single unexpected feature adds so much character to the room and exquisitely finishes off the overall renovation - we love it! 
JR and his crew were all very nice and pleasant to work with.  They were also responsive to our questions and requests.  They are honest, professional and conduct themselves with integrity.  They always made efforts to please us and comply with our requests.  Their work is top-notch.  The only possible area for improvement is in the area of communication and scheduling the subs.  However, it is entirely possible that is not at all within JR's control because the subs are not sitting around waiting for JR's call - they're working for multiple other contractors at the same time as JR.  So this aspect might be beneficial for the customer to realize going into the project.  However, the bottom line is that the subs are excellent and they are worth the wait!