DominAir Heating & Air Conditioning

Description of Work: .

Description of Work: The A/C was not cooling. The technician checked the entire system and determined that the unit was extremely low on R-22. So, he checked for leaks, which he could not find, and recharged the unit with R-22. What was most refreshing was what he did NOT do: despite the obvious age of our our outside condenser (17 years old), he did not attempt to convince us to replace the unit. It's been almost 2-1/2 weeks since they were here and the A/C is working fine. Please note that we were told by the technician that the company had just been sold by the owner to one of his employees (not our technician)and the name of the company has changed from Dominair to Crossway Mechanical.

Description of Work: Replaced AC coil

Description of Work: Spring check-up. As always, punctual and affordable. Time was taken to explain step by step what was done and what was needed.

Description of Work: I've used DominAir Heating & Air Conditioning for replacement of my air conditioning unit about three years ago and they come every six months and do an inspection.

Description of Work: We called since our airconditioner went out today and they are supposed to have 24 hour service and no response. We pay monthly for this lack of service and when we have an emergency they are no response

Description of Work: Last year, Dominair removed my 16-year old heating/AC unit and installed a high-efficiency Trane unit. The staff were very nice and professional. The unit was a bit too big for my attic but they made it fit. Of course, I have lost storage space up there and cannot reach my water heater without calling them so they can move some of the ducts. Overall, I have been satisfied with the performance of the unit. However, they installed zoning in the house and it never seems to work as planned. The unit has a two-speed fan. The house will get a bit stuffy and then the AC unit turns on with a blast. The airflow is so forceful that it closes doors which makes it difficult for my 72-year old mother to get out of her bedroom. This blast lasts for a few seconds and then turns off. We are not sure how it can cool and dehumidify the house when it runs so briefly. The other thing of note is it seems that only one or two technicians really understand how the unit works. This summer we called to get someone to fix the master remote. After they cancelled the first 2 appointments, a technician came to the house and checked out the main unit and said it was functioning okay. Then he looked at the remote. He kept calling Kenneth (the owner) to get ideas on how to diagnose what was wrong with the remote. Then, he finally said that the guy who knew how to fix it was out sick. We finally gave up trying to get it fixed during the summer,/busy season. I get the impression that they have so much new business that they don't have time to take care of their old customers.

Description of Work: Installed new Trane 3 ton, 14 seer AC condenser and coil, including concrete pad, thermostat, and other upgrades needed (replacing the original 1985 AC).

Description of Work: They provided heating and A/C service.