My laptop kept shutting off (every several hours), and after the tech pros I subscribe to online checked my computer, they determined that it was indeed overheating. They suggested that I take it to a local IT pro and have my laptop cleaned. I did not want to use the Best Buy geeks because I felt I would not get my computer back for weeks, so I went to Angie's List and found Cypress IT Pros. Phoning them, Amanda told me she could look at it right away. Four hours later, I had my laptop back, cleaned, tested and working wonderfully. I will definitely use Cypress IT Pros in the future for any of my local computer repair needs. They also repair smartphones and laptops. UPDATE: After I got my computer back, thoroughly cleaned, my computer was still shutting down for no reason, so I took it back to Cypress IT Pros one day later (today, 6-11-15). They kept it most of the day, and discovered that my shutting down problem was related to a driver corruption problem. They repaired it at no additional cost to me. This tells me once again that THIS is my local computer repair company, hands down. These people are helpful, reasonable and stand by their work! Nice job, IT Pros!
Description of Work: This provider cleaned and tested my laptop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87
Helen S.
05/2015
5.0
computer repair
+ -1 more
I have been collecting data about my family thru the Family Tree maker for years. I got sick... I got better but my computer did not. This fine gentleman got my old data off a computer that broke three years ago. I was able to import the retrieved data into my new computer and I am back in business. Great guys and, while no one wants computer problems, these are the guys I would recommend. Another place I called in downtown Houston told me that I would have to drop off the drive and it would be a minimum of two days as well as a minimum two hour charge. (Let's not even consider driving there from Cypress) They will get my business again..... Helen Schreiber
Description of Work: Retrieved data from a broken laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$43
Beth M.
09/2014
5.0
computer repair
+ -1 more
Great! I would definitely recommend them to my family and friends. Billy was very professional and there was a quick turn around.
Description of Work: I was unable to get my laptop to turn on complete. It would just keep restarting and never allow me to log in. Billy also cleaned up it up so it was no longer running slow as it was doing that before it stopped letting me login.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
MARINA W.
06/2014
5.0
computer repair
+ -1 more
Fantastic!
Description of Work: Amazing follow up service! After the lightning storm our wifi and home computer were not functioning properly. I called Bill and he walked me through the steps to solve the problem. He makes all the technical terms easy for me to understand. Within minutes everything was up and running smoothly. Thank you Cypress IT Pros
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARINA W.
05/2014
5.0
computer repair
+ -1 more
They did an amazing job not just networking everything but showing me how to run it all. I highly recommend!
Description of Work: Bill and Amanda completely set up our house for WIFI, networked all of our TVs, computers, phone, etc. Price includes hardware.
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Service Categories
Computer Repair,
Computer Sales,
Computer Training,
Screen repair
FAQ
Cypress IT Pros is currently rated 5 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Cypress IT Pros accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Cypress IT Pros offers free project estimates.
No, Cypress IT Pros does not offer eco-friendly accreditations.
No, Cypress IT Pros does not offer a senior discount.
Yes, Cypress IT Pros offers emergency services.
No, Cypress IT Pros does not offer warranties.
Cypress IT Pros offers the following services: Screen repair, computer sales, training & repair.