Heating and Air Conditioning, Energy Efficiency Auditing, Insulation
About us
We are a family owned and operated HVAC company that has been in business since 2005. We are located off Hwy 290 and Beltway 8. We are licensed and insured. Our base charge for service call is $75.00, any additional fee are always discussed with the client prior to work being done. We also offer a Diamond Club maintenance program for home owners that offers them peace of mind in knowing that routine service check ups will be done every spring and fall as recommended by ACCA. For Angie’s List members we offer a 10% discount on all parts and materials. At Air Innovations we specialize in Indoor Air Quality improvement and Energy Conservation products and would be happy to give you recommendation on any products that may improve your homes air quality and efficiency.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioning and Heating(both new installation and residential service), Indoor Air Quality, Home Energy Consultations, Radiant Barrier, Blown-In Insulation, Solar Attic Fans, Whole house Generators
The first service was ok. Everything under warranty, except the labor which was $250. A bit much for 30 minutes or less of work, but I couldn't buy the part for less than $500. My next service was crazy. Dehumidifier was under *their* warranty with the manufacturer (????) but I could not get this replacement sent directly to me. It would be free for replacement except labor which was $850. Tech quoted the replacement at $5000 w/o a warranty. For $1000 I could get a whole new dehumidifier, so that's what I did. Took me an hour to get everything in place, but it's running like a champ. Some techs are good folk and others are just trying to upcharge. I'm disappointed in how this last situation went and will actively avoid this company.
Description of Work: Furnace circuit board
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$250
Dawson T.
05/2023
1.0
heating & air conditioning/hvac
+ -1 more
Their slogan, your comfort matters. it is a joke. -First, their logistic is terrible on scheduling. I called them on Thursday to get a schedule on Tuesday but no time frame and had me call them on Tuesday to know the time. -my AC is few months old and leaks condensate off evaporator coil box. they came out first time, did not fix it or find the problem but told me the evaporator was not installed/leveled right. this type of evaporator is tricky to install and told me it was fixed. I called to schedule the second time because it got worse. they found the problem but no parts. btw, the evaporator was discontinued by manufacture. - the manager first name starting with J (036) told me we suggest you to turn off AC and wait for parts. it could take days or weeks. if you continue to run your AC and cause additional damage, we will not cover. - they can just replace the whole evaporator coil with internal drip pan to get my life comfort. but he told me that is not how warranty work. they want me to turn off my ac and wait for parts. they can replace the whole evaporator coil if i pay them $3800. I checked to replace an evaporator coil could cost like $2000-3000. - they said they did not break the internal drip pan during installation or install defected products. the internal drip pan could be damaged by the other people while the house was built. they cant know if the internal drip pan is broken until someone called them. this is my whole true story. the owner may comment below like " saying sorry about your experience. call us to make it right". I talked to the manager, and he has no intention to make it right. just turn off your AC and wait for parts. and blamed on someone else that broke the internal pan.
Description of Work: installation of the whole unit and repair.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Luis R.
01/2019
1.0
heating & air conditioning/hvac
+ -1 more
THIS COMPANY INSTALLED A TOWER A/C UNIT VIOLATING STATE REGULATIONS (Nl103.2.1 (R403.2.1) Insulation (Prescriptive), 2) M1401.3 Sizing, 3) M1411.3.1 Auxiliary and secondary drain systems, and 4) M1601.2 Factory-made ducts), THE SERVICE EXTREMELY OVERPRICED AND STILL GOT AWAY WITH ZERO ACCOUNTABILITY. THEY WRONGFULLY INSTALLED THE A/C IN THE ATTIC, AFTER YEARS DISPUTING THEY DID NOT CARE AT ALL, NO WILLING TO FIX THEIR OWN MISTAKES, AT THE END WE HAD TO PAY WITH OUR OWN MONEY THE REPLACEMENT OF THE A/C UNIT, AND THEY ARE FREE SCAMMING MORE PEOPLE WITH SO DEFECTIVE SERVICES.
Description of Work: THE MOST DISHONEST COMPANY IN THE ENTIRE WORLD
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,000
Drew H.
10/2018
1.0
heating & air conditioning/hvac
+ -1 more
We have worked with the company for months and have endured ceiling damage, poorly installed ductwork, (touching and crimped), a missed appointment and condensate issues with the unit installed in the attic. We did not select the company to provide the A/C system installation or warranty repair, our builder did.
Description of Work: Condensation on AC unit in attic, replace roof vent cap
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Dimas D.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
They had to put the liquid in it, freon or cooling something in it; but they fixed it.
Description of Work: Heating and Air. They fixed my heater. They put freon in it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$120
Rick A.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Our A/C went out on a late holiday weekend night. A hot muggy Houston evening does not lend well to breathing conditions. My wife and I tried many AC repairs companies in desperation only to be told that they could not send a repairman despite advertising 24 hour emergency service. Lucky for us we stumbled upon Air Innovations. Josh recognized our need and immediately dispatched a fellow Repairman who arrived and had our AC working appropriately. Jose was efficient, professional, courteous and is a master air conditioning diagnostician. He should be commended for such. I would highly recommend Air Innovations and it's personnel for service par excellence and a can-do spirit. If you have an AC problem, forget all the other services and call Air Innovations.
Description of Work: Air Conditioning repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Haotam P.
03/2017
1.0
heating & air conditioning/hvac
+ -1 more
NO SOLUTION YET
Description of Work: I bought my house in 06/2014 not knowing the several mistake made by Air Innovations, LLC (281-830-2412) during installation process 2 1/2 years ago. Recently the entire A/C system fail, so I called "ABACUS" to check the problem, as result of their investigation, their report mentioned more than 10 wrongfully installation procedures made since the A/C was installed and for that reason the A/C unit failed. My main concern is that now I have a big layer of mold/mildew building inside the A/C unit in the attic, plus a possible replacement cost of $3000 to $6000. My Insurance will no cover since it is not a warranty issue or wear/tear, it is a “wrongfully installed A/C unit”. After asking several people, I decide to call Air Innovations, LLC to see if they catch with the errors they made in the first place, but my surprise was that they passed without saying anything. The problem does not end here, after the Air innovations technician finished checking the A/C unit, he decide to add 6 pounds of Freon without my authorization at very overprice value, total bill amount was $435.00. I paid with my credit card, now four days later I have not receipt or report of the job performed by “Air Innovations”. My main concern is the health of my family since the unit has mold/mildew inside and it needs to be replace, neither the builder or Air innovations are willing to deal with this problem, I can provide report of 2 different A/C companies and pictures taken to prove the severity of this issue Thank you House Owner
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
William Wardley B.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
Fantastic. They came after hours without complaint and were incredible! Josh, Anthony & Steven were best of the best! Highly recommend!!!!!!
Description of Work: Air conditioner had a short and kept shutting off, even after it was serviced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles G.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
I pay them per year for a service contract. The responsiveness is sometimes difficult to get a hold of their back office but when I did I was able to schedule that time. He came out when he said he would and was prepared to indulge me and explained to me what he was up to. So that was nice.
Description of Work: Service and inspection on my heating.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles G.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: To service the A/C.
Rating Category
Rating out of 5
Yes, I recommend this pro
Candace R.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They installed a new coil as part of the warranty.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Energy Efficiency Auditing,
Insulation
FAQ
Air Innovations is currently rated 3.7 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Air Innovations accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Air Innovations does not offer free project estimates.
No, Air Innovations does not offer eco-friendly accreditations.
No, Air Innovations does not offer a senior discount.
Yes, Air Innovations offers emergency services.
Yes, Air Innovations offers warranties.
Air Innovations offers the following services: Air Conditioning and Heating(both new installation and residential service), Indoor Air Quality, Home Energy Consultations, Radiant Barrier, Blown-In Insulation, Solar Attic Fans, Whole house Generators