This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Affinity Hot Water Technology exists to serve our clients hot water needs. We provide the highest level of competence, customer service and value when it comes to providing you with hot water. While we service and repair all brands of tankless water heaters, We proudly provide and install Rinnai tankless water heaters with an unmatched warranty. Not only do our clients receive the typical 15 year heat exchanger/5 year parts and labor warranty from Rinnai. We provide a labor warranty that matches the Rinnai heat exchanger and parts warranty giving you an unprecedented 15 year warranty for parts and labor. Call, email or text today so we can show you first hand why we are absolutely your best bet for a new tankless water heater as well as to repair or service your existing tankless water heater.
They performed work, by cutting two pipes in my attic charged me $165.00 and then admitted that this was not their scope of work and I would have to get someone else out to fix the problem. They then left me with additional work for another plumber I had to hire to fix it! I would never recommend this company for any plumbing work. David Lee, the apparent owner, agreed to refund my money, and I have yet to receive anything from him.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Tyrone B.
08/2016
5.0
Great service great guys learned a lot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Thomas J.
08/2016
5.0
Refreshing to experience a pleasant resolution to a plumbing problem. Their communication was superb, on time, fully prepared and didn't try to sell more fixtures. I'll hire them again in a heartbeat. Competitively priced!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$495
Keith P.
08/2016
4.5
NA
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jerry G.
08/2016
4.5
Workmanship and pricing were very good. Better communication between office, technician and customer would get 5 stars across the board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
$300
Charles S.
08/2016
5.0
The technician was courtesy and helpful. He was informative and let us know the issue and reputed it while on site. I would highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Aaron R.
07/2016
3.0
They did a good job, but it was very expensive for the work.
Rating Category
Rating out of 5
quality
4.0
value
1.5
responsiveness
3.0
Yes, I recommend this pro
Debbie W.
07/2016
5.0
I had my son put in my water heater because I didn't have time to hire anyone. I knew he did not have any experience s;o I wanted to hire someone to check it and repair as needed. The plumber came out, he was very nice. He said the job was done right and did not even charge me a service fee. Not only could he have charged me a fee, but he could have said it needed a little something and I would not have known. Nice, honest, and less than I expected to pay. I would definitely us the company again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert G.
07/2016
5.0
Great job by Issac. Gave a better price about half other estimate. Issac was very professional and left us cleaner than when he arrived. Thank you Issac. Will definitely be my plumber whenever we need one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$365
Leslie K.
05/2016
5.0
Isaac was very courteous and apologized for the delay. He was very professional and talked me through all of the steps.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jose M.
05/2016
4.5
Very honest and helpful
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
David B.
04/2016
5.0
Isaac was very professional and courteous. The price was reasonable and the work was done well and in a quick and efficient manner. Highly recommend Affinity.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
amy j.
03/2016
5.0
David was very responsive and professional. Work was done in a timely manner. I would definitely hire them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$335
Atif I.
03/2016
5.0
David was very responsive and did a fantastic job answering my questions. Isaac did a great job with installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Mary Ann G.
03/2016
5.0
Great customer service and very prompt and responsive. They were very knowledgeable regarding tankless watert heaters and did a great job on the installation. They had to build a platform in my attic to support my tankless water heater and they did a great job. I had no idea how that was going to work, as I had a big tank up there before, but they knew exactly what to do. I would highly recommend this company. Price was very reasonable and the quote was "all inclusive" no surprises or extra additional charges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,485
Simon M.
03/2016
5.0
customer friendly, helped work around my schedule
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Aida G.
03/2016
5.0
They were very professional and prompt. I will use them in any future plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$165
Bruce H.
03/2016
5.0
If you want a professional job use these folks. Will use them again when needed. Thanks B.Hagerman
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard O.
02/2016
5.0
No comments
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,200
Robert K.
02/2016
4.0
Quick response, friendly personable employees at a good price. Only grip I had was did not clean up after the job.