Shivers Housekeeping

They overcharged us. After several attempts to address this they agreed to issue a refund for the difference. However a refund was never issued. 4 weeks later I again made several attempts to contact them but did not receive any response at all. In addition, the quality of cleaning was poor, I ended up going around the house to re do several areas.

I was working while they were cleaning, and was not able to followup on the "deep clean" I had ordered, they did not get the fan in the living room, or the window sills, nor baseboards. For that $100.00 I got my stove, refrigerator cleaned, and the bath, but overall they just skipped the living room, besides moping the floor. There were 2 people, one in the kitchen and bathroom, they were gone in less than 3 hours. Not at all what the site says they offer for a deep clean. There was no laundry or dishes to do, so that was not it. No bedrooms, were ordered or ask for cleaning. I think there are better services out there. I really could have saved some money with my regular cleaner, but I thought I could get a deep clean as advertised, but that did not happen. I would not recommend or order this service again.