We provide all of our customers a written/typed estimate or invoice for any and all services provided. We do offer promotions. We request half down of the total invoice at the beginning of our installation and the final payment upon completion of all work.
Business highlights
31 years of trusted experience
Services we offer
Full services of tile installation, laminate, engineered wood, carpet, granite counter tops and back splashes. We rebuild showers and tub surrounds. All of our work is custom. We also include full plumbing services for the showers and tub surrounds we remodel.
flooring contractor, remodeling, interior painters, home remodeling
+ 2 more
Our project was very extensive. Mr. Sergio made sure every service was completed with great workmanship. We remodeled a kitchen, added hardwood throughout, changed all 3 restrooms including vanities and new floors. We also added a poolside pergola with a special design in mind. He came to our project daily to oversee all progress and answered every question or concern. Overall we are very satisfied and would reccmmend him to anyone. His prices were excellent as well. He was polite, prompt and very certain oriented. If you want it done right this is your guy !
Description of Work: this contractor offered EVERY SERVICE NEEDED. HE IS A ONE STOP WONDER !
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David C.
04/2015
5.0
ceramic tile, countertops
+ 0 more
Everything went as expected, with the exception that they used RTV silicone instead of traditional grout, due to the spacing of the tiles. I was disappointed that we didn't have the conversation about that up front, but at least it looks good. All in all, the job was pretty straight-forward and went well.
Description of Work: They replaced our countertops and backsplash. Granite on the countertops and porcelain tile for the backsplash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Dennis J.
10/2014
4.0
flooring contractor, interior painters
+ 0 more
Service was done satisfactorily and on time.
Description of Work: Install counter top and ceramic floor
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Kathy H.
06/2014
5.0
ceramic tile, interior painters
+ 0 more
Sergio's did an excellent job with my new tile. First, Sergio came out (on time) and spoke with me about the problems I was having with my old floor. I was told when I moved in that there was an acidic condition in the concrete. At that time I had the old floor sealed and replaced with vinyl. Over the years, the vinyl bubbled up and discolored. So I was looking for a permanent fix and Sergio suggested porcelain tile as it will not absorb moisture. He also recommended and quot;green stuffand quot; which is the sealer as an additional measure against the moisture issue. The staff at the office was very friendly and patient with me as I took numerous pieces of tile back and forth while deciding on the right one. Once I chose my tile and placed a deposit the date was set for the install. The installers did a great job. They did not move the hot water tank until the last day for only a few hours. I was prepared for cold showers but it did not come to that, thank goodness. Any and all questions or concerns I had were immediately addressed. The installers put down runners to protect my carpet when they arrived and cleaned up after themselves when they left. They were professional, courteous, arrived on time and did a great job. I will definitely use them again and happily recommend Sergio's Ceramic Tile.
Description of Work: Installed new porcelain tile in kitchen, dining, laundry and main bathroom. Removed old vinyl and put sealer down before tile to stop moisture issue in the concrete.
Although scheduled to begin April 21, 2014, the demolition did not start until the 22nd of April. The bath was taken down to the bare studs, old tub and shower removed, toliet removed, old ceramic floor removed, dressing area vanity torn out, plumbing removed, carpet removed. The old popcorn ceiling removed and all walls made ready for new texture and paint. Carpet removed from master closet and linen closet and walls made ready for new texture and paint. New lighting was installed in the bath and master closet, along with new vent and heater, and toliet. The old tub and shower area was enlarged to a 4' x 5' walk in shower with tile to ceiling and glass panel wall. The floor in the bath, dressing area, master and linen closet were redone with a wood finish ceramic tile. The ceiling was retextured, along with the dressing area and master closet. All retextured walls and ceiling were repainted. The new vanity received granite vanity top. No remodel goes off without something going wrong, but Sergio and his crews were almost flawless. Only a minor hickup or two that Sergio immediately addressed and corrected. His crews were great, on time, and always cleaned up after themselves each day. The project took about 3 weeks and now we have an absolutely beautiful shower, dressing area and an updated master closet. I would highly recommend Sergio to anyone wanting a remodel that is professionally done by a company that truly cares about their customers. Would I use Sergio's Ceramic Tile in the future, you bettcha' ya. They are the greatest. Thank you Sergio for a job well done.
Description of Work: Complete master bath, master closet, linen closet, dressing area renovation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
Dale B.
03/2014
5.0
countertops, plumbing, interior painters
+ 1 more
The counter top is beautiful and was installed perfectly. There was a mis-communication on when the plumber would arrive that caused a delay on hooking up the sink, but was not a large problem. This is the second time that Sergio's has worked at our house and have been wonderful to work with each time.
Description of Work: Installed granite counter top on a 60" bathroom vanity and hooked up undermount sink
Description of Work: Did not respond to email sent to him. No services provided as a result.
Rating Category
Rating out of 5
Dale B.
01/2014
5.0
carpet installation
+ -1 more
They showed up on time and installed the carpet as stipulated. The price was as expected, and the quality of the install and carpet was excellent.
Description of Work: Installed Carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Ron R.
11/2013
5.0
drywall, woodworking, interior painters
+ 1 more
Came when they said and did what was discussed. Good job on drywall patches-- matched the texture and paint very well. Recommended by neighbors. We expect to use them for future work in the kitchen remodel.
Description of Work: Trim carpentry after tile installation. Repaired several drywall holes and repainted
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Donna L.
09/2013
5.0
ceramic tile, drywall, flooring contractor, home remodeling, interior painters
+ 3 more
We LOVE it! The entry floor is beautiful and the bathroom is GORGEOUS! All the details were done right down to repainting and fixing the existing flooring where the tile was laid. They showed up every day until the job was complete. We are so happy and are saving up for a kitchen remodeling by them.
Description of Work: Sergio's remodeled our bathroom, built a beautiful tile shower, installed a water heater, tiled our entry, patched and painted everything!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Jeff D.
10/2012
1.0
flooring contractor
+ -1 more
See above
Description of Work: Sergio did not call me back for over 10 days. Just ignored my request. Like another person who Sergio ignored, I called Eric Herrera. My job is to be done to my satisfaction in 3 days
Rating Category
Rating out of 5
professionalism
1.0
$350
Response from SERGIO'S CERAMIC TILE
We do apologize for the inconvenience you experienced Customer. We do take all of our request for estimates seriously. The best way to contact us is through our office. Even the smallest job is an important job for us. No one's job is turned down unless it is a project we do not handle, but normally try to refer you to someone who does. Again we are sorry you experienced this.
Alton J.
08/2012
5.0
drywall, flooring contractor, interior painters
+ 1 more
Sergio was prompt with appointments and showed up to do the work when agreed. They gave us an excellent price and then did a professional job on everything. There were a couple of things that we needed to work out when we did our final walk-through, but they took care of it immediately. We will definately use them again.
Description of Work: Empty house.Remove old wallpaper, repair all holes and cracks in drywall, paintRemove old carpet and peplace.Refinish kitchen cabinets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
SUSAN A.
10/2005
5.0
ceramic tile
+ -1 more
COMPANY HAS BEEN A MEMBER OF BBB SINCE NOVEMBER 2002. ARRIVED AS SCHEDULED TO GIVE ESTIMATE ON WORK. HAD TO RESCHEDULE STARTING DAY AT THE LAST MINUTE; SOME CONFUSION THERE. WE WERE TOLD HE USES WORKERS THAT HAVE WORKED FOR HIM FOR MANY YEARS. HIS WORKERS WERE CLEAN, QUIET, POLITE, AND WORKED HARD UNTIL THE JOB WAS FINISHED. IT LOOKS NICE, AND THEY DID A GREAT JOB!
Description of Work: INSTALLED CERAMIC TILE IN BATHTUB. (MY HUSBAND AND I HAD ALREADY REMOVED THE OLD TILE AND PUT UP NEW HARDYPLANK.)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Ceramic Tile,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Drywall,
Countertops and Backsplashes,
Carpet Sales and Installation,
Finished Carpentry and Woodworking,
General Remodeling,
Plumbing,
Sunrooms and Patio Enclosures,
Exterior Painting
FAQ
SERGIO'S CERAMIC TILE is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM
SERGIO'S CERAMIC TILE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, SERGIO'S CERAMIC TILE does not offer eco-friendly accreditations.
No, SERGIO'S CERAMIC TILE does not offer a senior discount.
No, SERGIO'S CERAMIC TILE does not offer emergency services.
No, SERGIO'S CERAMIC TILE does not offer warranties.
SERGIO'S CERAMIC TILE offers the following services: Full services of tile installation, laminate, engineered wood, carpet, granite counter tops and back splashes. We rebuild showers and tub surrounds. All of our work is custom. We also include full plumbing services for the showers and tub surrounds we remodel.