WHITEHEAD ELECTRIC

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was concerned due to price on the first visit especially since we had limited funds but i was very impressed!

The lights and switches on a circuit went out, without tripping the circuit breaker. I called Whitehead Electric, which we have used several times in the past and within a couple of hours two guys showed up to look at the problem. It is somewhat confusing what is on the circuit and what isn't in the master bedroom and bath. They began testing various switches and plugs. They asked about switches that lit lights by our bed. I explained that the switch could turn on the light only if the switch by the door was on. We used the switch by the bed only to turn the lights off, and when we left or entered the room we used the switch by the door to turn them on. I said the switch by the door had originally turned on the overhead light, and that I didn't care which light the switch activated, but some light had to come on in the room. They finished working, telling me they had to leave at 5 p.m. On the way out the door, one of them told me they had switched out the switch by the door with a blank plate. This meant there was no way to turn on a light from the doorway. One would have to walk around in the dark to find a light switch. As it was after 5 on Friday, we could not get it fixed immediately. Monday morning I went down to the shop and said that the way my house had been left was unacceptable. They immediately offered to fix it, to follow me home. I again explained how the switches worked, that they were not totally independent. I also mentioned that the overhead light, which was currently on a pull chain, had worked from the switch. This electrician determined that a dual switch could be put in which would turn on the bedside lights and a different switch for the ceiling fan. I appreciate the quick and cheerful way they wanted to rectify the problem, but they created the problem.

They were prompt, very courteous and reasonably priced. However, I had to call them out two more times to repair items they had missed. Again, when called back they were always prompt and courteous.

We called Whitehead Electric twice. The first call was regarding a AFCI breaker switch problem Two guys were at my house for 2 1/2 hours and billed me $75. The second time that I called them another couple of guys came out did some adjustments to my AC. Two guys spent at least an hour and charged me $75. I live in the city and am not accustomed to receiving such good service at such a reasonable price.

They were very courteous & immediately came out to my home. The service technician was very personable and professional. He serviced the AC unit, gave me a few handy tips and it cost less than I was expecting. It was great for someone to do a job and not try to gouge a fortune out of me for once. I definitely recommend them and will certainly use them again in the future.