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Premier Fiberglass, Inc.

Pool and Spa Service, Decks and Porches, Pool Sales Construction and Installation,

About us

Established in 1998. Members of the Better Business Bureau with an A+ rating. Premier Fiberglass, Inc. is your source for custom backyard and outdoor space renovations and construction. We specialize in pool renovation, resurfacing and repair, and deck and patio resurfacing and construction. We love to help you create an outdoor living space by either enhancing your patio with a fireplace to cozy up to or an outdoor kitchen for entertaining. If a new pool is in your future, we also proudly install Leisure In-ground Fiberglass Pools.

Business highlights

26 years of trusted experience

Services we offer

Pool & Spa renovations, pool resurfacing, pool tile. New fiberglass pool. Car washes, industrial cleaning, decking.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
6%
3
6%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.3
responsiveness
4.4
punctuality
4.2
Showing 1-17 of 17 reviews

Ralph B.
10/2015
5.0
pool cleaners
  + -1 more
Our pool looks fantastic! There is a 15 year warranty and now that it's fiberglass, it will take a lot less chemicals. The prices was within ~two thousand of what we would have done with regular pool resurfacing or pebbletec; but, this is SOOOO much better! It is bright white, and smooth and sparkling. It will last and last. We have used them in our prior house and had good results with them... so we decided to use them again this time. -- Another great experience and sparkling pool!
Description of Work: Re-surfaced our gunnite pool with fiberglass coating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Theresa M.
04/2015
5.0
decks, pool cleaners
  + 0 more
unknown
Description of Work: Jim came out and explained everything very well. We had a fiberglass pool re-surfaced and a new deck coating sprayed on. There were a few glitches in the application and scheduling, but they took care of it right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

A Bruce B.
01/2015
5.0
remodeling, pool cleaners
  + 0 more
The sides of my fiberglass swimming pool were bowing in. Also, a botched leak repair by another provider had left the main drain on the bottom of the pool inoperative, which meant that the only way I could get rid of fine grit on the bottom was to vacuum it up. Jim and his crew came in, assessed the situation, and brought the unexpected good news that they could give me my main drain back in the same operation as straightening the pool sides. This is a messy job, requiring making cutouts into the fiberglass pool sides, straightening and bracing the sides, installing a new main drain, replacing the cutouts, putting on a new fiberglass surface, and finally adding new pool tile and patio surface. The result is gorgeous, and every bit of construction debris was cleaned up at the finish. Jim explained each step of what was being done as we went along. They have a very wide selection of tiles and pool and patio colors. Everyone who showed up on site, from Jim on down, was courteous and professional. Obviously, I hope never to encounter this particular big repair again, but if something like a new leak ever crops up, I'd call Jim again in a heartbeat.
Description of Work: Remodeled my swimming pool and back patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from Premier Fiberglass, Inc.
Thank you for the kind words [removed member name]. Your pool was definitely a challenge, but I too was very pleased with the results. I give you and Carole an "A" as well. You made yourselves available for questions, made fast, decisive decisions on coping, tile, and color, and were understanding and patient of the overall construction process.

Cyndy H.
01/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Resurface pool. They did a great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Brenda B.
01/2015
1.0
pool cleaners
  + -1 more
They do not belong on Angie"s list!! I guess they have enough customers. They did not want to bother talking to me or giving me an appointment!!!
Description of Work: They did nothing. They did not want to bother talking to me. I was very disappointed. I thought they would be more professional to a senior citizen, but I was wrong.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Premier Fiberglass, Inc.
[member name removed]--I see no point in getting into the details of our discussions but I am glad you were able to get your problem resolved with another company. I do want to mention that very many of our customers are senior citizens and they are treated with the same respect and consideration that we show to all of our customers. Jim Murray - Vice President

Lynn G.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Had a leak. Helped by replacing some of the parts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Deborah A C.
05/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They renovated and resurfaced our swimming pool. We needed a lot of work done to make our pool beautiful and luxurious again and Premier Fiberglass did a superior job!! We are all so pleased with all of the work that they did! We hardly get out of the pool now because it is so beautiful since the renovation. | |The staff and crew are highly responsive and professional, and worked with us to create the perfect solutions for our needs. | |Their excellent reviews are what caused us to choose them and we could never be happier with our decision to use Premier Fiberglass for this project. We will use Premier from now on for all of our future pool needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

janice M.
05/2014
5.0
pool cleaners
  + -1 more
Thomas and his crew showed up and sanded down the pool. Then taped off the tile surround. They resprayed the fiberglass and let it sit for 48 hours to cure. We needed a couple of areas touched up as a bug had settled in the coating, and a minor blemish about the size of a quarter arose. Thomas fixed both of those immediately. Thomas had a great line of communication with Jim in the Austin office. As every time Jim said to expect Thomas, he showed up timely. That is a big deal for any contractor and I appreciated that immensely. I know when we want to restore the beauty of the pool again in several years, we will call Premier Fiberglass. Jan in Corpus Christi
Description of Work: They sanded down our fiberglass coated pool and resprayed with fiberglass, and regrouted our tile as well in worn areas. They were recommended by Crystal Clear Pools in Port Aransas as they do work for several of the condominiums in the area. We phoned a owner of a hotel in Port A that used Premier for his hotel pool. He said they were professional and did a great job. We have been very pleased with the finished product.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Howard W.
08/2012
3.0
pool cleaners
  + -1 more
Please see above.
Description of Work: I have been trying to contact this company for over a month now with no success whatsoever. I am wanting to have a fiberglass pool installed. I have left telephone messages to no avail. Their 'contact' link does not work on their website. Worst of all their website states that they're open until 5pm M-F but I've been there twice in the last week before 5 pm and they were closed. Today, 8/10/12, I left work early to get there by 4:30pm, but guess what, they were closed.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Premier Fiberglass, Inc.
I apologize that nobody returned your message. As for the office hours,apparently they were incorrect on the website and there were other problems with the site as well. I hope you found someone to help you build your pool. If you haven't please call our office and ask for me. Jim Murray Vice President Premier Fiberglass, Inc. 512-282-3322

michael O.
12/2011
5.0
pool cleaners
  + -1 more
They did a real good job. They were easy to communicate with and answered all the calls. They are one of the few people in my area that do this kind of work but I think their prices were reasonable. I recommend them and will use them again in the future.
Description of Work: I used Premier Fiberglass to fiberglass coat my swimming pool and reinstall all the equipment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,500

MIKE W.
06/2011
5.0
pool cleaners
  + -1 more
It went real well. I had the opportunity to be home and watch the process from beginning to end. I would recommend that any work being done on your home that you make yourself available.
Description of Work: I originally had my pool fiberglassed back on Sept. 3, 1991 by a company called "Fibre Tech". The work was warranted for 15 years, which it did last. I wanted them to come out and do some repair work in 2006 as the fiberglass was starting to separate in some places that were obvious. I found out that Fibre Tech was no longer in business and found Premier Fiberglass through several businesses that had worked with them. They came out in a timely fashion and pointed out several other defects in addition to the ones that were noticeable with water in the pool. I was home while the work was going on and checked to see how things were going and was able to watch the work being done. The work that had to be done and cost wasn't as extensive as it was the first time. I'm satisfied with the work they did and how they kept me informed and answered any questions I had. They also have a 15 year warranty. I would use them again based on my personal experience at that time (5-26-06).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Susan O.
07/2009
5.0
concrete repair, pool cleaners, swimming pools
  + 1 more
We had a good experience. Jim, our sales rep was honest, and explained all the options available to us. Sherri the owner came out to view the site as well. We had to have a concrete slab poured to hold the swim spa so they designed and built all of that work. After the site was ready, they arranged for a large ton crane to crane the spa over our house. Jim even video taped it for our kids (it was quite a site) since we had to leave while it was midway over our house. Swim spa got installed and David gave us a spa care 101 lesson. We were impressed with the work done and with the clean up. The only hiccup we had was some of the concrete workers tossed a bit of leftover concrete into the green belt behind our house. When we called, Jim immediately had guys come over and clean it up, he was as annoyed as we were. The project took slightly longer than anticipated, but only by a couple days. They worked with our deck installer and with our sprinkler installer to coordinate activities. Please note in the picture, you will see a deck as part of the built in surround, Premier Fiberglass did not build the deck, they just did the installation and site work to get it in and working!
Description of Work: Sales, installation and site readiness for Sunbelt Swim spa located in backyard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

R R.
11/2008
4.0
decks, pool cleaners
  + 0 more
The work was done by a subcontractor & there was a communication issue, but overall they did a good job. They even returned phone calls on Sunday.
Description of Work: They totally refiberglassed the pool & added a texture (Kool deck) to our deck.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

KAY E.
03/2007
1.0
pool cleaners
  + -1 more
Jamie the design consultant and Steven the job foreman(?) each came out to discuss the design. They said it would look spectacular and be done in 2-4 weeks. Work began around 6/20/06. It's now 3/18/07 and it's not done. They completely ignored the plans and put the pump on the deck instead of several feet away as shown on the plan. More decking had to be added at our expense Steven scheduled multiple times to come out to discuss problems but never showed up. The 35' long curved steps ended up 24' very rough and sloppy with no curve and they wanted $1500 to fix their mistake. Grading wasn't done and the deck was poured on loose dirt and sand which washed away with the 1st rain leaving the deck and pipes unsupported. A pipe broke causing a leak. To fix the leak part of the deck was removed revealing a big hollow area underneath that will have to be filled before replacing the concrete. No clean up was done in the yard or pool. The pool vac is missing wheels. They leaked oil on the patio.
Description of Work: Contracted to install a fiberglass inground pool with concrete deck. Do grading in backyard which slopes toward the pool and house to divert rainwater away from the pool. The job was to be completed 2-4 weeks from start of digging.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$42,000

JAN H.
03/2007
2.0
pool cleaners
  + -1 more
This was a costly adventure. Sherri Fowler (the owner) visited our site with her local pool contractor (David Jumper). I had recently resurfaced our 900 sf concrete deck by hand, forming faux stone with colored concrete. This was a very labor intensive task. Sherri assured me I did not need to mask or cover anything, her crew would take care of that. They got white fiberglass overspray and droplets all over the place, and it took at least 6 months to get this resolved, with Sherri balking at my request for $500 for supplies and labor to repair the work. Furthermore, they did not run the fiberglass completely to the top, using 'niche filler' as advertised. When I complained about the cracks, they sent a guy out with BATHROOM CAULK! This was supposed to be a minimal maintenance pool, that is why we spent this money. She was dishonest with me a few times regarding commitments and responsibilities and condescending about my concerns. The fiberglass is good, the job was a HASSLE.
Description of Work: Fiberglass resurfacing of a plaster pool.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$13,000

AUTUMNFLORA B.
06/2006
5.0
pool cleaners
  + -1 more
This company did an excellent job of repairing our pool and we really appreciated what they did. They came highly recommended to us from a friend and they turned out to be everything we were told they would be. The company who initially put the fiberglass in place screwed it up and it was a headache to deal with. It was a pleasure dealing with them and getting the results our pool needed.
Description of Work: They repaired a section of our pool wall where the fiberglass was thinning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

06/2006
5.0
pool cleaners
  + -1 more
They were great. They did a very classy job. They completed the job with out any hassles. The pool looked wonderful when they were finished. You could see they knew what they were doing. The crew was very friendly and they done high quality work. They finished the pool on time.
Description of Work: They redone my fiberglass pool, they took out the old work that another company had done, because they had done it wrong, and then they redone it the right way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    6168 Turnersville Rd, Creedmoor, TX 78610

    www.premierfiberglass.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Decks and Porches,
    Pool Sales Construction and Installation,
    General Remodeling,
    Concrete Pouring and Repair

    FAQ

    Premier Fiberglass, Inc. is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Premier Fiberglass, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Premier Fiberglass, Inc. offers free project estimates.
    No, Premier Fiberglass, Inc. does not offer eco-friendly accreditations.
    No, Premier Fiberglass, Inc. does not offer a senior discount.
    No, Premier Fiberglass, Inc. does not offer emergency services.
    No, Premier Fiberglass, Inc. does not offer warranties.
    Premier Fiberglass, Inc. offers the following services: Pool & Spa renovations, pool resurfacing, pool tile. New fiberglass pool. Car washes, industrial cleaning, decking.

    Contact information

    6168 Turnersville Rd, Creedmoor, TX 78610

    www.premierfiberglass.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed