I was very disappointed with his work. I would say for some of the work he did the price was too high. If it would have all been done correctly it would have been a good price. We got the price, but not the quality. He called right back and showed up when he said. Actually he showed up too early. We would set a time and he would be here an hour early. Then when we would try to reach him after hours, or on a Saturday when we were purchasing some of the things he would be installing we could not get a hold of him. I found out later he says when he goes home after work he charges his work phone in the garage and doesn't look at it until the next morning and the same thing on the weekends. He doesn't respond whatsoever if it is after his hours. I noticed throughout him being here for the entire day that he never washed his hands. We provided those big black outdoor garbage bags for him to load each commode in as he took it off the floor so he could put it inside the bag right there and then take it out. He never used the bags. He would just use his hands and go through the house and outside with the commodes or whatever else he was taking. When you are handling all of that kind of stuff your hands are very nasty and he never washed or wore gloves and took them off to do the next thing. Everything had to be cleaned- all the doorknobs, doors, walls around where he worked-everything. I was really grossed out and spent a lot of time cleaning. I cleaned anything he would have touched. Things near the shower and the counter tops. Every single thing.
Description of Work: He repaired a leak in a wall from a shower, and he replaced two commodes. He installed a new vanity and sink top.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$1,000
Christopher P.
10/2016
5.0
plumbing
 + -1 more
Great!
Description of Work: Our problem was worse than expected. 60 plus year old pipe. Kieth worked for an hour trying to break through the blockage. Eventually said we need to dig under the house to replace the P trap. But he advised before we took those measures that it would be good to get some liquid plumber and let it sit for a day and then snake it.... this worked great and we are back to draining 100 percent. Anyway, it prolonged what we are going to have to deal with in the end with 60 year kid piping. But Kieth was instrumental in pointing me in the right direction. I would recommend him anytime!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Kathryn S.
10/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: I was so impressed! Wonderful work, courteous, professional, on time, and reasonably priced. I would highly recommend using Roket Plumbing!!!
Rating Category
Rating out of 5
Yes, I recommend this pro
DONNA D.
06/2015
5.0
plumbing, septic tank
 + 0 more
unknown
Description of Work: Installed new kitchen faucet. |Great job and very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jay C.
01/2015
5.0
septic tank
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Selina B.
01/2014
5.0
plumbing
 + -1 more
Keith was wonderful! We planned for him to sneak in and install a beautiful new kitchen faucet as a surprise for Christmas! It went perfect, awesome work, will definitely use again!!
Description of Work: Installed a large faucet used in gourmet kitchens
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$131
NORMA M.
07/2013
5.0
plumbing
 + -1 more
He was fast and efficient. But you have the name spelled wrong See ROKET PLUMBING.
Description of Work: Replaced 2 commodes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
NORMA M.
07/2013
5.0
plumbing
 + -1 more
Great work. Will use again. The three top rated plumbers have increased their prices by 50%.Roket Owner has more reasonable prices and performs most work himself. His work is actually better at about 20% lower cost. Very professional and offers great suggestions on saving money. Very customer oriented and professional. Some have misspe;l;ed the company..Also see mispelled name Rocket Plumbing. 5
Description of Work: Replace 2 toilets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
NORMA M.
06/2013
5.0
septic tank
 + -1 more
My house is about 40 years old. I had Rocket Plumbing install 2 new replacement commodes. I had them install the more efficient eco flush commodes. They did a good job, price was fair and they responded quickly. They removed and hauled away the old commodes for me.
Description of Work: Rocket Plumbing installed 2 new replacement commodes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Joyce B.
11/2012
5.0
plumbing
 + -1 more
Keith and his helper arrived as planned and quickly replaced the faucet in the kitchen
Description of Work: Replaced faucet in kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Ryka S.
06/2012
5.0
plumbing, septic tank
 + 0 more
He's very good and extremely accommodating. He went out of his way to work with us on this last issue. He's very professional and is a licensed, master plumber. I would recommend him to others. In fact, I even called him for my bathroom leaking issue and he was upfront about his ability to handle that size of a job and recommended that I use another provider.
Description of Work: He replaced my water purification faucet on my kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$203
Joyce B.
11/2011
5.0
plumbing
 + -1 more
The experience was very good. Keith Fennell is strictly professional and he just does great work. He is just an outstanding person. He didn't charge me and said that it was no big deal. He is very professional. He would be the one I would call if I needed anything to do with plumbing.
Description of Work: Rocket Plumbing came out and put in a faucet for me.
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Service Categories
Plumbing,
Septic Systems
FAQ
ROKET PLUMBING is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
ROKET PLUMBING accepts the following forms of payment: Check