PADRE PALMS & LANDSCAPE

Padre Palms was by far NOT my cheapest option, but I received a good referral for them, so I opted to pay up to use the 'good guys.' The positive referral was WAY OFF, so I felt obligated to write this review to warn any future customers. If you want to spend A LOT OF MONEY to get cussed out and hung up on, this is the guy. Otherwise, please, use anyone else! Jerry, the owner of this business, scheduled his 'crew' to plant two palms at my house on Friday morning 8/18. His crew didn't show up that morning and he texted me to let me know he had me re-scheduled for the following Friday. I explained that, due to my busy schedule, that wouldn't work, so he begrudgingly dispatched his crew as promised. They were in a huge hurry and did a very sloppy job, making a huge mess out of my yard. I didn't make a big deal out of it, but when I merely mentioned it to Jerry when he called for payment, he cussed me out, called me an 'ungrateful b******,' and hung up on me. It's amazing how people like this manage to stay in business for themselves.

Be AWARE! Do not trust this company, Padre Palms and Landscape/Nursery. Owner JERRY WORKMAN harassed and threatened me at the time of install. The moment I opened the door, he started with remarks that he did not want to be at my house and didn't want to do the work that I paid him to do. Keep in mind this was the first time I had ever encountered him. We had no previous interactions, besides communication with their location in regards to install and payment for trees. He immediately started in on insulting me and telling me he didn't work with stupid people. He came to my residence with a bad attitude and left with threats and insults that resulted in a police report being filed. I felt incredibly unsafe in my own home. I am writing this so that people are aware of the risk of doing business with this company. Never have I ever been in a situation with a place of business ( which is a far stretch from what his " establishment" can even be referred to as). I immediately called the office following the encounter and the receptionists exact response was "oh God, what happened. I am so sorry, Let me call him and speak with him and I will call you right back." I never received any correspondence since. I was nothing but understanding when they repeatedly delayed the install day and left numerous calls and requests unanswered. Even when he arrived at my house, I was willing to let his bad attitude slide, but when he immediately turned into harassing me, demeaning me, cussing at me, using derogatory sexist remarks towards me and threatening my safety, I was not going to allow this to happen! Do not trust this man, especially women. If you choose to use this poor excuse for a company, be protected! Women I do not recommend being alone at the time of install, it is not safe. To top it off, there were 5 other bystanders that witnessed the entire interaction and NOT ONE of them spoke up. Absolutely despicable.

I went by Padre Palms and asked for an estimate on some trees and installation. They never called to make an appointment. I called after a week, and they took my information again, but they never even called. The lady on site was helpful in giving information about trees, but evidently they are not interested in selling or installing them.

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The overall experience was very satisfactory.

Service was great and on time. Saleslady was extremely helpful. Crew arrived on time and worked very efficiently. They even hauled away an existing (large) tree that I know longer wanted at no extra charge. (They wanted the tree which was fine by me... I was planning to cut it down).

After getting a price, I was told the job could be done late the next week. When that time came around I never recieved a call, so I followed up to see what was going on. He said he couldn't make it this week that he was behind schedule. The next week went by expecting a call, no call, just same excuse. Finally after a month of waiting for the work to be done, he finally shows up, a day later after saying he would be there, and started the job. About 45 minutes into the job a hydraulic hose on his tractor busts. He informs me he cant do anything until he gets it fixed. So he leaves and takes his crew saying he is gonna go get one and come back. About 1 hour later I get a call saying the hose will have to be ordered and he wouldn't be able to go back that same day. I'm assuming he never checked to find the hose at any other store. So now I have a broken tractor on a pile of dirt in my front yard for all to see. And it is there for 4 days. So he finally comes back, but when he does, it is the same day I am having my irrigation system installed and the new sod delivered. So he gets there first does some work and hauls one load of grass/dirt away. Then the irrigation team shows up and they begin working on the one side of the lawn he has already excavated. When he returns is extremely p***** that there are other vehicles in the street and he has to work around them. So he finishes the other side dumps it in the truck and leaves. After looking over the work while getting the irrigation put in, I realized I'm gonn have to still rake up a bunch of weeds and grass left behind. I didnt want any of the old grass/weeds having any affect on the new sod. Would not recommend the company for any type of landscaping labor services. This company also sells plants and trees from their S.P.I.D. location, but due to their poor service, I would not consider purchasing anything for them.