Mason Air Systems

As a rental property owner with over 20 years of experience as such I can say with authority that Mason Air Systems is the best AC company that I have ever dealt with. I called them on a Thursday morning and they dispatched a technician to my rental property in a few hours. They gave me a very thorough and honest assessment and moreover a very fair price. I was very impressed with how professional they are and how dedicated they were to getting the job done quickly so that my tenants would not have to endure the South Texas heat any longer. Brandi, the lady who made all of the arrangements was top notch and very knowledgeable. I highly recommend this company

We got 3 estimates and when we decided on Mason Air Systems they scheduled the installation within days. They arrived around 9 am and finished around 5pm. The guys were pretty quiet for being up in the attic removing the old unit and installing the new one. They checked and repaired some of the duct work while they were up there. They cleaned up everything when they were finished. After a couple of days we thought it wasn't working correctly and someone came right out. They determined the new thermostat wasn't reading the temp correctly and replaced it. We are very happy with the service and the new air conditioner.

Service was prompt and professional. Overall the experience was good. I will note though that I'm new to the AC racket and have a limited frame of reference for the price.

They responded to our phone call and came out promptly. We paid through the auction. Their price was actually worth a lot more. They did a good job. Their service was satisfactory. We didn't have any problems with them.

They performed the work as expected in a very professional mannor.

Performed services as requested and in a reasonable time frame for a fair price

The central air conditioner went out in the evening. This is an area of the country where May daytime temps are in the 90's with very humid air. The next morning we called and soon after a crew was at our doorstep. They took about 30 minutes to determine the problem was in the breaker. They temporarily fixed the unit until they could return with the proper sized breaker. The serviceman also took the time to explain everything that was being done. He even gave us back the original breaker, stating that these were very expensive and to hang on to this one. The original breaker was working fine but was simply the wrong size for the intended purpose. Thoughtful!