Jim Whipple Roofing

Description of Work: Full roof replacement

Description of Work: I called Jim Whipple to replace two roof dryer vents that had rusted out. I also needed the vents to be replaced as soon as possible in order to comply with requirements for my insurance coverage from the Texas Windstorm Insurance Association that insures my home for hurricanes, I left Jim a message and he called me back the same day and we set up a time the next morning for him to check out the job and give me a quote. He came out as scheduled and quoted me a figure for the job which was very fair and reasonable so I told him to proceed with the work. He explained to me in detail what he would be doing and told me that before he arrives he had to stop by his supplier to pick up the new vents and some new shingles that would need to be replaced when installing the new vents since I did not have any extras shingles. I have to compliment Jim for asking me first if I had any spare shingles to try to save me a little money before buying any more. He also offered to spray paint the roof dryer vents with a roofer's rustoleum paint to help slow them down from rusting which is inevitable when you live in South Coastal Texas by the Gulf and extend their life a few more years before they needed to be replaced. I appreciated his prudent and practical advise. Jim and his helper came out the next day first thing in the morning and promptly started the job. He and his helper finished the job in a little over an hour. He informed me when he was finished and explained to me what he had done. I was completely satisfied with the work so he gave me his invoice and I paid him with a check which he said would be fine. He also took pictures on his cell phone of the completed work for me because the Texas Windstorm Insurance Association is now also requiring photos as proof of any repairs that they have required for any inspections they have performed on your propertly. He said his wife would e-mail me the pictures later in the evening when he got home so I could send them to the insurance company. While replacing the vents, he also rechecked the roof for any loose shingles and nails and tacked them down. He left the work site very clean. I found Jim to be a very friendly and honest guy who was very professional and hard working. I felt very comfortable doing business with him because I fetl I could trust him.